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Paramount Plants Reviews

4.8 Rating 3,708 Reviews
95 %
of reviewers recommend Paramount Plants
4.8
Based on 3,708 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 1st February 2025
Adrian
Paramount Plants 5 star review on 20th December 2024
Rod
Paramount Plants 5 star review on 27th October 2024
Anonymous
Paramount Plants 5 star review on 27th October 2024
Anonymous
Paramount Plants 5 star review on 24th October 2024
Masoud
Paramount Plants 5 star review on 21st October 2024
Linda
Paramount Plants 5 star review on 2nd October 2024
Isobel
375
Anonymous
Anonymous  // 01/01/2019
Very pleased with service from start to finish! Find the website easy to navigate and everything is self explanatory. Pleached trees are wonderful and a big bonus to the garden! Thankyou!!
Helpful Report
Posted 3 years ago
We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen
Posted 3 years ago
Good quality plant - delivery updates were helpful
Helpful Report
Posted 3 years ago
We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen
Posted 3 years ago
Lovely plants, in great condition. Delivered quickly.
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Posted 3 years ago
We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen
Posted 3 years ago
Beautiful, healthy plant. I bought an Azalea which should last a lifetime.
Helpful Report
Posted 3 years ago
We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen
Posted 3 years ago
Bigger than I expected nice healthy plant
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Posted 3 years ago
We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen
Posted 3 years ago
Ordered 56 3.5m root ball Leylandi, order process and communication absolutely fantastic. Delivery was easy and the driver was super helpful as it was a difficult, very heavy load. Trees are excellent quality and already look established and will quickly screen the large farm buildings next door
Helpful Report
Posted 3 years ago
We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen
Posted 3 years ago
Plants arrived very wet, had fallen out of pot . Then squashed and football had broken up.
Helpful Report
Posted 3 years ago
We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen
Posted 3 years ago
Two mature trees ordered mid-April 2021. Found the website easy to use and helpful in making a decision on our purchase. Kept informed of order progress and what to anticipate on delivery. This happened on 7 May and the delivery driver was both pleasant and courteous. Equally, he was patient in allowing us to discuss the fact that one of the items ordered, a 40litre pot tree was in fact delivered as a smaller root ball tree. Having prepared the site for planting, we decided to accept the smaller tree. In doing so, we then contacted Paramount Plants to express our unease about what had happened. This was soon allayed by the swift and efficient action of Paramount Plants in offering a refund for the difference in cost; an entirely acceptable arrangement from our point of view and this smaller tree will just have to catch up with the other one, which arrived entirely as we’d anticipated! Throughout this whole process, we have found the company to be responsive to its customers and would have no hesitation in ordering again and would certainly recommend to others.
Helpful Report
Posted 3 years ago
We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen
Posted 3 years ago
I pre-ordered a large tree fern in early april which has now arrived and am very pleased. The tree arrived in good condition and was larger than I was anticipating. The croziers are beginning to move and I'm looking forward to seeing the fronds in all their glory. Well done.
Helpful Report
Posted 3 years ago
We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen
Posted 3 years ago
The plant arrived very quickly and was very well packed. The Blace Lace Camelia, itself looks very healthy and is a great shape. Excellent value for money, highly recommended.
Paramount Plants 5 star review on 17th May 2021
Helpful Report
Posted 3 years ago
We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen
Posted 3 years ago
Paramounts Plants provided a superb service. They kept me frequently updated with my order. I'm so pleased with the plants they provided. Great service, can't recommend them highly enough.
Helpful Report
Posted 3 years ago
We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen
Posted 3 years ago
Plants a little shorter than the size ordered and slight frost damage to the new growth. Took a long time to arrive .
Helpful Report
Posted 3 years ago
We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen
Posted 3 years ago
I brought Laurels from Paramount, had an issue with the plants and Peter rectified beyond expectation
Helpful Report
Posted 3 years ago
We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen
Posted 3 years ago
Ordered a young copper beech, it was safely delivered at stated time and planted according to instructions. It has now leafed up and will be a lovely tree. Many thanks (Btw unable to download picture below, happy to send by email if requested)
Helpful Report
Posted 3 years ago
We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen
Posted 3 years ago
I stumbled upon Paramount Plants when en route to another nursery. It looked interesting from the outside, despite it appearing to be quite small, but I turned mr car around and am so glad I did. When I pulled up in the car park, there were lots of very impressive, gnarly ancient Olive Trees - for me, this was a good sign. When I started to explore what they had, I realised just how big the place was! Very well laid out and with lots of stock, all very impressive! I bought a couple of Pittosporum, but will definitely be going back with my wife to choose some other additions for our garden - there are some stunning cloud trees which took my eye. Needless to say, I didn't make it to my original destination - having visited Paramount Plants once I think it would be hard to go elsewhere in the quest for quality plants & trees.
Helpful Report
Posted 3 years ago
We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen
Posted 3 years ago
We purchased a pyracantha in February but have no posted a review until plant was established. When it arrived we were unable to plant it in the garden for a week due to appalling weather. During that week the condition of the plant deteriorated and we were concerned about its survival. We contacted Paramount and immediately received a response from Karolina with helpful advise & assurance. We planted the pyracantha and gradually it recovered and is now very healthy. The service we received from Paramount was second to none and we are very pleased with plant. I attach a photo which also shows the Ceanothus we purchased last year from Paramount, once again a lovely plant which has flourished well in the garden. We have no hesitation in recommending Paramount for both service & plants
Paramount Plants 5 star review on 16th May 2021
Helpful Report
Posted 3 years ago
We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen
Posted 3 years ago
Fantastic around in time in tip top condition
Helpful Report
Posted 3 years ago
We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen
Posted 3 years ago
My rose, when it did finally arrive, was excellent. However, achieving this result was a catalogue of errors - from ordering and being told at the last minute that it wasn't available and being offered an irrelevant alternative; to complaining and being told it was actually available; to the wrong rose then being delivered; to another complaint leading to prompt action saying the right rose would be delivered on a specific date; to a delivery notification saying a different date; to final delivery on that second date, after making plans around the first date. So ... super plants, super delivery standard (so it should be for £60), but a lot of unnecessary confusion and errors. Would hesitate to order from Paramount again, as a result.
Helpful Report
Posted 3 years ago
We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen
Posted 3 years ago
Friendly and prompt delivery and the tree I ordered was healthy and as described. I’m very pleased with Paramount plants.
Helpful Report
Posted 3 years ago
We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen
Posted 3 years ago
Great choice of plants from Paramount Plants and good prices too.
Helpful Report
Posted 3 years ago
We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen
Posted 3 years ago
Paramount Plants is rated 4.8 based on 3,708 reviews