Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,713 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,713 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 28th February 2025

376

Anonymous

Anonymous // 01/01/2019

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“Paramount Plants have an excellent website, with very good plant descriptions and guidelines on care and uses.The service is prompt and plants arrive in very good condition.Communications are dealt with promptly as are delivery details. I would not hesitate to use this company again.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“easy to order arrived on time helpful delivery driver. Plant looks great- thanks”

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“The rootball hornbeams look robust and are now safely planted. Boy they were heavy... unable to lift them myself!! The proof of the pudding will be in the spring when they will hopefully burst forth...”

Paramount Plants 5 star review on 10th December 2020

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Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent service with good communications throughout. A very healthy looking plant was delivered and has been planted. Would definitely use Paramount Plants again”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent friendly and swift service. Very pleased with the Cherry laurels, just as expected. Thank you.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Bought for delivery to my granddaughter and it looks great in the photo she sent.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent quality”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I ordered 4 trees on the 9 th of November 2020. They arrived on the 2 December. 1) Liquidamber Styraciflua deciduous delivered bare root. This had a net around the roots. 2) carpinus betulus fastigiata delivered bare root no earth or covering on roots looked a bit battered and felt light when picked up. 3) Parrotia Persia looked a bit battered no evident branches on stem. 4) sentinel crab apple. Supplied looking very healthy and in good condition. Only one out of the three trees looked in good condition. I fully understand that these are all deciduous trees and therefore would not have been looking their best at this time of year. All instructions on care and planting have been followed apron receipt of plants. They were watered on delivery and planted the next day. I hope that all will survive and spring into life next year. The delivery driver was very pleasant and helpful.”

Helpful Report

Posted 4 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 4 years ago

“Arrived on time and in perfect condition. Bursting with new growth, it went straight into the prepared ground. Looking forward to seeing some beautiful flowers later . Thank you”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Lovely guava plant in great condition and a really good size and shape. Delighted with this! And dispatch and delivery were reasonable.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“We have just placed our third order for shrubs. We are kept informed of the process and the customer service was extremely helpful.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Good quality laurel bushes delivered on time and helpful instructions for planting from Paramount staff.”

Paramount Plants 5 star review on 8th December 2020

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Ordered a Viburnum Tinus Lisarose. It arrived promptly and looks a helathy bushy plant.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Amazing service, I asked lots of annoying questions and Aiden was very helpful :) Bought 6 plants, all arrived as expected and well kept. Very happy, thank you!”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Absolutely delighted with our pleached trees. Needed specific sizes and true to their promise thetrees arrived in first class condition and all correctly sized. Communication throughout was first class and the delivery was exceptional with the driver explaining carefully how to take care of our new trees. Highly recommend this company for specialist trees”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Easy to use site and whilst the communication around delivery wasn't very proactive, if I asked a question the responses were quick and detailed. All questions answered well, even the stupid ones!! Delivery was a bit longer than originally stated but only by a few days and I received clear communication on the process when I asked. Plants looked good on arrival but as I am new to this gardening lark, only time will tell.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very helpful advice, delivery on time, plant size as expected and look to be good quality. Thank you.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“The plants were as described and delivered as scheduled. It's early days yet to say how they will turn out but they were delivered in good condition with healthy root balls. Thank you.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Helpful, efficient service. Happy with the plant which arrived as described and in healthy condition.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“The ilex arrived in perfect condition and on the day promised. The plant exceeded my expectations a truly excellent specimen.”

Paramount Plants 5 star review on 6th December 2020

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

Paramount Plants is rated 4.8 based on 3,713 reviews