Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,708 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,708 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 1st February 2025

375

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great plants which were delivered on time. Would definitely buy from Paramount Plants again!”

Helpful Report

Posted 5 months ago

Good afternoon Gareth, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“All of the plants I ordered arrived in great condition and the customer service of Paramount Plants was excellent.”

Helpful Report

Posted 5 months ago

Good morning Steve , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“I’ve used Paramount Plants a few times in the past year, whilst renovating our garden and I can’t recommend them highly enough. The trees I’ve had have all been of a great quality and size as per the website. The sales staff are amazing, they have been so helpful with advice. I’ve emailed several times for advice on suitable trees and always get a reply very quickly.”

Helpful Report

Posted 5 months ago

Good morning Jennie , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“We were thrilled with the standard of our Acer which was a Wedding present, we were informed so efficiently of delivery, a great Company to deal with.”

Helpful Report

Posted 5 months ago

Good afternoon Robert, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“Really good quality mature plants. I have ordered many large trees and shrubs over the past couple of years which have continued establishing themselves really well. Not the cheapest but certainly excellent quality and service. One gets what one pays for, highly recommended.”

Helpful Report

Posted 5 months ago

Good morning Jacqueline, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“I was very pleased with the product and the service is excellent and the delivery was very good would recommend the company”

Helpful Report

Posted 5 months ago

Good morning Nancy , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“I bought 4 different varieties of Lagerstroemia.Very happy with the plants. Larger than I expected, very healthy with lots of new growth and flower buds.”

Helpful Report

Posted 5 months ago

Good morning Andrew, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“Excellent delivery service. We specified a date as we weren't available to receive the tree as soon as Paramount's delivery date, so they held it & delivered on the precise date we requested. Bought a half price Acer & was not disappointed. The tree itself was a good specimen in good condition, albeit some of the leaves were a little dried out (to be expected as the offer is obviously to clear stock towards the end of the growing season). Repotted it looks beautiful is thriving & we know we have a first class tree ready to give a beautiful leaf display next year & beyond.”

Helpful Report

Posted 5 months ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“I bought Acer, Shirazz as a birthday present, for my sister. She loves it. I was kept informed all the way from ordering to delivery. Very impressed with Paramount plants.”

Helpful Report

Posted 5 months ago

Good morning Angela, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“Received plant from Paramount Plant ,which was in excellent condition, fairly priced and sent as promised. Also received good follow up advice from the Nursery. Excellent service overall.”

Helpful Report

Posted 5 months ago

Good morning Colin, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“The plants are much better than i bought from the local garden centre ,excellent service. I will definitely buy my plants from them and recommend them !!”

Helpful Report

Posted 5 months ago

Good morning Samira , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 5 months ago

“too early just planted”

Helpful Report

Posted 5 months ago

Hi John, we totally understand it’s still early days after planting to give a proper review, but we just check in to ensure the plant quality is acceptable to you and delivery ok. And presume that all was ok but have emailed you. We are very sorry if our review request was not welcome. We do find it helpful to ensure our customers are satisfied at the time of delivery but of course we’re here to help if you (or any customers )have any future questions as their plants settle in. We have also emailed you about this to avoid any confusion. Kind Regards Karen Paramount Plants

Posted 5 months ago

“Very pleased with my plant. Well packed, good condition, excellent advice on website.”

Helpful Report

Posted 6 months ago

Good afternoon James, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 6 months ago

“Lovely tree. The only thing to note is, the pear seems to have succumbed to the black spot disease that pear trees get from nearby juniper trees. I am hoping this will go away as the leaves fall, as I'm not near any junipers, for them to catch the spores.”

Helpful Report

Posted 6 months ago

Good afternoon, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 6 months ago

“Used Paramount previously. Arrived as ordered. This time the plant should not have been despatched. Surely you have some sort of quality control. I have complained twice. A "woke" sort of replies. It must be my fault.. despite sending fotos of clearly distressed plant immediately after arrival.. Action required by Paramount.”

Helpful Report

Posted 6 months ago

Hello Jean, I have reached out via email to try to resolve this matter to a better conclusion for you. I appreciate your valued patience and cooperation kind regards Peter

Posted 6 months ago

“Very nice and healthy”

Helpful Report

Posted 6 months ago

Good afternoon Anna, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 6 months ago

“My plants arrived in lovely condition and are doing really well in their new pots Thank you”

Helpful Report

Posted 6 months ago

Good afternoon, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 6 months ago

“Bought a mature Acer plant which was well packaged and arrived on time. The plant was on sale at the time so I bought it at a good price. It now looks splendid in its new home.”

Helpful Report

Posted 7 months ago

Good afternoon Sharon, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 6 months ago

“Very pleased, much bigger than advertised. Purchased a '1-1.2m' Camellia Sasanqua advertised at 50% off, and it is actually over 2 metres tall and looking healthy in its new location after a few weeks. Some minor delivery damage (a couple of broken side branches) and signs of plant stress are offset by the large age/size and underlying good health. Extremely good value for a mature, slow growing shrub, will use again!”

Paramount Plants 5 star review on 21st July 2024

Helpful Report

Posted 7 months ago

Good afternoon James, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 6 months ago

“Delivery and service is great, however the trees I ordered this time round barely have any foliage and will take a long time to offer any kind of real privacy. Bit disappointing for the money spent. However the pleached cherry laurel I ordered previously does the job.”

Helpful Report

Posted 7 months ago

Hello, thank you for your valued feedback,one of my colleagues has reached out to you via email to resolve any matters you have with your order kind regards Peter

Posted 6 months ago

Paramount Plants is rated 4.8 based on 3,708 reviews