Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,678 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 27th October 2024

373

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good communication from the time the order was placed up to the date of delivery. Very happy with plant, well packed and arrived in very good condition . Would definitely use again”

Helpful Report

Posted 1 year ago

Good morning Julia , we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Beautiful plants arrived within the timescale quoted by a most helpful delivery driver. Couldn't have asked for more.”

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Posted 1 year ago

Good morning Stuart, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Well packaged healthy trees! Very pleased. 5stars!”

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Posted 1 year ago

Good morning Raymund , we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“I bought a Camellia for a friend's birthday and had it delivered to her address in North Hertfordshire. I was a bit surprised at the time it took for delivery - between two and three weeks from memory - so I would advise ordering at least that far in advance if you need delivery before a particular date. However Paramount kept me updated regularly prior to delivery and gave plenty of notice of the delivery date and, after delivery they have sent me several useful emails containing advice about looking after the plant. The website was useful in providing guidance on what size of pot would be best. As to the really important part, my friend is very pleased with her Camellia which arrived in perfect condition within the notified time slot. Both plant and friend are getting along very well.”

Helpful Report

Posted 1 year ago

Good morning Richard , we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Plants were much smaller than expected and very expensive for the size. I saw the same plant for sale in Sainsburys, it was nearly twice the size and a third of the price!”

Helpful Report

Posted 1 year ago

Good morning Nile, thank you for your valued feedback, Karolina from our stock management team is in email correspondence with you to reslve all matters endured kind regards Peter

Posted 1 year ago

“Following my adverse review (below) and to their credit, Paramount Plants immediately offered a partial refund and have given a commitment to review their procedures. Packing for all the plants was very poor. Loose packaging in large boxes just doesn't work. Pots were received with only partially filled and compost spread all over the boxes. The Sarcococca is a very robust plant and has grown away well after planting. The Miscanthus are now growing strongly. The Calamagrostis were very poor plants some of which were so poor you replaced them but even the replacements are very weak. The main problem is undeveloped root systems and pots delivered with virtually no compost in them because of poor packaging; they were delivered unlabelled.”

Helpful Report

Posted 1 year ago

Hello John, we are sorry you were disappointed with the plants you received upon delivery, I will reach out to you via email to resolve kind regards Peter

Posted 1 year ago

“excellent plants. reasonable prices. very good service”

Helpful Report

Posted 1 year ago

Good morning Richard , we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Very good service, including speedy positive response to my email request about the plant ordered. Plant in great condition on arrival and just what we wanted”

Helpful Report

Posted 1 year ago

Good morning Susan, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Nice plant delivered in good condition”

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Posted 1 year ago

Good morning, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“The plants are always very healthy when they arrive and thrive well and flourish in the garden.”

Helpful Report

Posted 1 year ago

Good morning Karen, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“I wasn't expecting a perfectly shaped plant as it was end of season sale but it's doing well and was beautifully packaged on arrival. Thank you.”

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Posted 1 year ago

Good morning Wendy, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“I was very pleased with the service received by the team at Paramount Plants. I placed my order and within 3 -5 days my Jasmine climber had arrived on a secure bamboo structure and was in excellent condition. I would definitely recommend this company and would not hesitate to place another order”

Paramount Plants 5 star review on 6th June 2023

Helpful Report

Posted 1 year ago

Good morning Elaine, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Plant arrived in good packaging and good condition and size.”

Helpful Report

Posted 1 year ago

Good morning Julia, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“The tree arrived as per instructions and in fine condition. Thanks very much!”

Helpful Report

Posted 1 year ago

Good morning Jeffrey, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Plant was a good size and arrived in good condition.”

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Posted 1 year ago

Good morning Deborah, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“No problems with delivery. Lovely looking plants.”

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Posted 1 year ago

Good morning Kay, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Received the plants in very good condition and have now planted them out and are doing very well. Very pleased Andrew”

Paramount Plants 5 star review on 23rd May 2023

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Posted 1 year ago

Good morning Andrew, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Great service. I ordered several pleached trees which have been planted and are doing well. I also added tree stakes after the initial order and this was handled with no problem.”

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Posted 1 year ago

Good morning Daniel, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Plant arrived when promised, driver was very professional and friendly. It was exactly what I ordered and is now planted and thriving. Thank you!”

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Posted 1 year ago

Good afternoon Martin we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

“Excellant service, lovely quality of plants - quick delivery. Will be back!”

Helpful Report

Posted 1 year ago

Good afternoon Alex and Jamie, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 year ago

Paramount Plants is rated 4.8 based on 3,678 reviews