Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,713 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,713 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 28th February 2025

376

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately the shape of this shrub was very poor with half of the branches were only a few feet high when I paid for a tall specimen. I will have to prune all branches back to the shorter height therefore not benefiting from having bought a larger shrub. Such a a shame.”

Helpful Report

Posted 4 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 4 years ago

“I wanted a large Wisteria and I certainly got a large one.........excellent and it arrived bang on time”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Not v impressed by black bamboo - a bit tatty and pot bound - not what I would have chosen from a garden centre. Rather disappointed given that I have bought excellent plants from you in the past.”

Helpful Report

Posted 4 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 4 years ago

“Plants are great all planted up and looks wonderful.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very healthy mature trees. Excellent condition. WE will certainly buy form Paramount Plants in the future.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“The 9 to 10 foot bare root Thujas were excellent specimens.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Plants arrive on time and were in excellent condition.”

Paramount Plants 5 star review on 2nd November 2020

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“The laurel hedging were pallet delivered very quickly. The quality of each plant was very good and the day after were planted and a week later seem to be doing very well”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very nice plants, delivery as expected and good planting and watering guides. Thank you”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“10 very healthy looking mature laurels received. Couldn't fault the service.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent quality, arrived on time.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I brought the Acer for my sons birthday He reports that he is very happy with the tree very good delivery service tree arrived well wrapped perhaps the wrong time of year to buy maybe as a few leaves fell off when unwrapping but all in all a great experience thank you”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very nice healthy laurel hedging.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent quality palm tree, as described and even better. I expected the height of the palm not to be as described but actually I thought the plant was taller and healthier than I expected from online purchase. Delivery was swift, well informed throughout. Hope my palm will survive being put in the ground at this time of the year Would highly recommend this company!”

Paramount Plants 5 star review on 30th October 2020

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“We received our Pittosporum Tenuifolium Elizabeth shrub with perfect appearance, health and condition. The developing roots had spread through the container but without outgrowing the pot. Soil was nicely moist and covered with a weed suppressing layer. Perfect. 'Elizabeth' (top centre) is the first inhabitant of an in-progress new border.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Trees arrived promptly and were of excellent quality”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very happy with the service and support”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very pleased with the plants all in good condition and as described. One little hiccup as delivery was one plant short (29 instead of 30) but paramount plants dealt with the problem extremely efficiently immediately dispatching another plant as soon as I had emailed them with the problem. I can highly recommend the company and the root ball laurels that I ordered.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very Good service”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“great help on the phone choosing my 4ft Cornus and when it arrived it was a beauty, great condition and such a lovely shape. The team also responded very promptly to my email with advice on pruning. Full marks guys”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

Paramount Plants is rated 4.8 based on 3,713 reviews