Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,680 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,680 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 27th October 2024

373

Anonymous

Anonymous // 01/01/2019

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“Excellent service and client care. Paramount really work with their Clients.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Ordered 3 trees (3 -4m) - all arrived in excellent condition, one bare rooted and 2 with root balls. Very pleased with them. All planted and cant wait to see them come into leaf in the Spring!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Ordered 17 trees and when they arrived they were just what I needed. They look really good in the garden.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Trees are good but delivery awful. The driver turned up nearly an hour earlier than the 4 hour window I was given and dumped all the trees outside my gate, completely blocking it and leaving me unable to open it or even get my car out. I had to climb out and the trees were far too heavy for me to move at all.”

Helpful Report

Posted 3 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 3 years ago

“We have been using Paramount for about 4 years now, for a variety of plants and trees - everything up to (and probably a little beyond!) what two people can handle in size on their own, so trees 4m-5m in height and all manner of other stuff. We are careful in the planting process, but so far (touch wood) we've not lost a single plant, tree or shrub; everything has been as described, everything has been delivered in line with (or better than) expectations. We already regularly recommend Paramount Plants to others and will gladly do so to you - order online with confidence.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“So pleased with our standard holly trees. As good as we had hoped for. Exactly the sizes we had specially requested. Good communication and advice before we ordered. Thank you.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“All as described and fast delivery”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“We are very pleased with our Mahonia and Ginkgo. They look very healthy indeed!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Took a long time researching various specimen tree options for our particular site. And having done so, further searches on line to identify Tree Suppliers. I spoke to Paramount Plants before placing any order, they were helpful, answering all my questions in relation to my choice of tree. I was informed of the progress of the order, and it's delivery date. Delivered on time in the time frame indicated.”

Paramount Plants 5 star review on 12th December 2020

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Really good plant, thanks.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I bought 5 pleached beech trees and a conference pear from paramount. I had just bought the same from seagrave nurseries and sent them back. The trees from Paramount were exquisite. They communicated well, gave great customer service and knowledgable advice. Don’t be tempted by the cheapest guys, your garden deserves for you to do it properly!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“We had excellent service from the team with regard delivery and information. Our trees arrived on due date and were in superb condition. Would give full marks to this helpful company. Barbara Knowles”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellent in every way - thank you!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Plant arrived in good condition. Delay due to covid but good communication from company and couriers.”

Paramount Plants 5 star review on 11th December 2020

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Tree was packaged well and arrived in excellent condition. Was on the upper end of the height given in the item description. Very pleased with the purchase will definitely order from you again.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Dispatched on day . Not damaged in transit. Plant nice shape, looking forward to seeing it in bloom”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Delivery was as scheduled and driver was very helpful. Plants look very good and have been planted. They all look strong and are very consistent in size and shape. Only slight problem is I have a wooden pallet to get rid of.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellent Customer support and advice throughout. Healthy trees and plants delivered as advised.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Quality plant received within a reasonable time, well packaged. Great selection of plants when choosing, easy website to use, good pictures. I am very pleased and will use this company again?”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellent service thank you 😊”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

Paramount Plants is rated 4.8 based on 3,680 reviews