Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,711 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,711 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 28th February 2025

376

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was buying a gift for someone else, so I haven't seen it yet, but the delivery was on time and they kept me up to date well, and my friend was really delighted with the tree. Thank you!”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Delivered trees a day earlier than scheduled, just as well I was home, trees look in good condition will wait and see what happens by the spring.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Paramount are my go to plant supplier! - apart from one plant that died, which they replaced without any quibble; every plant other plant that I have purchased has been delivered on time and in excellent condition. Graham P - from Surrey”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Service was excellent but I was not over the moon with the quality of the viburnum I purchsed, time will tell!”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I have now ordered 3 trees on separate occasions from Paramount plants, some quite mature (like the wisteria I purchased), others a little younger (Cornus Sousa "Miss Satomi" and Malus "Rudolph"). Their communication was excellent throughout, items were delivered according to schedule, and trees seem to be in good health. Waiting for spring now to see them in leaves and blooms.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“High quality shrub with healthy root ball. Well packed.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent service and quality plants. Would certainly use company again. Photos show phase one last January plus extension to hedge planted last Monday.”

Paramount Plants 5 star review on 20th December 2020

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“lovely trees, excellent service, as seen on website so delivered.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Nice plants, good condition, competitive price.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I received the plants in very good time, and they all look in excellent condition. I would certainly shop again from paramount. I found the website particularly helpful and clear.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“This is my first plant from Paramount and I love the shape and healthiness of it. I was a bit taken aback with the size as I thought it would be bigger but it was what I ordered therefore my own mistake. But when I checked the next size up was too big so something in between would have been perfect. Luckily it is a quick growing variety but a little disappointed it is not serving its purpose now. Delivery was quoted as within two weeks once the order was placed this will be a factor to think about if I order again but did arrive within timeline stated. The driver just did his job parked up and offloaded and didn’t speak at all. I will look again at Paramount as I want a couple of plants for the front door and the quality from my first purchase looks very good.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“great service”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Easy to order, great value, the leaves on one of the plants looked a bit brown but they sent 3 extra plants that more than Compensated.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Good delivery, good comms and tree looks great. Looking forward to spring and seeing it grow.”

Paramount Plants 5 star review on 19th December 2020

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“My trees arrived at the delivery time promised. The pleached trees where well trained and the 150yr old olive looked healthy and when the pot was removed the root system looked strong. we are generally happy with the trees from Paramount Plants. The trees where planted on the day of arrival so we will see how the come into growth in the spring which will be the final test of quality.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very pleased. Good, healthy, well established plant delivered safely strapped to pallet and ready for planting. Delivery schedule notified and delivered on time.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Unlike Thompson and Morgan the plants arrived at the size I expected and was advertised and were in good condition so no complaints there. The saddest thing about buying from Paramount is not the firm and the plants but the fact that they are grown abroad in Europe. If only British growers would do the same! As for paramount minor gripe from ordering to delivery takes far too long especially when you are doing a garden planting scheme. However, if they are buying from Europe and you are waiting for shipment no wonder it takes such a long time. All in all reasonably happy with paramount but maybe not with me for having to buy from them. Come on British growers!”

Helpful Report

Posted 4 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 4 years ago

“Service received by paramount plants was very efficient . An excellent experience, thank you .”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“ordering was simple. delivery a day early brilliant. tree stunning very very pleased”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I ordered a Chinese black pearl shrub from Paramount for my mum's Christmas present. I was having difficulty finding a nice sized one but Paramount came to my rescue. True size to what I ordered and beautiful condition on arrival. If I have any future specific orders, I will definitely go straight to Paramount as opposed to traipsing around garden centres getting disgruntled because I can't find what I want! Well done Paramount.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

Paramount Plants is rated 4.8 based on 3,711 reviews