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Paramount Plants Reviews

4.8 Rating 3,678 Reviews
95 %
of reviewers recommend Paramount Plants
4.8
Based on 3,678 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Paramount Plants Reviews

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 27th October 2024
Anonymous
Paramount Plants 5 star review on 27th October 2024
Anonymous
Paramount Plants 5 star review on 24th October 2024
Masoud
Paramount Plants 5 star review on 21st October 2024
Linda
Paramount Plants 5 star review on 2nd October 2024
Isobel
Paramount Plants 5 star review on 2nd October 2024
Isobel
Paramount Plants 5 star review on 2nd October 2024
Isobel
373
Anonymous
Anonymous  // 01/01/2019
Very pleased with my purchase, good quality looking plants, will be buying again!
Helpful Report
Posted 10 months ago
Good afternoon Fiona, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 10 months ago
Bought a myrtle plant as a gift for someone for Christmas! Fantastic quality. Very healthy plant and quick delivery. Will definitely order from them again
Helpful Report
Posted 10 months ago
Good afternoon Laura, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 10 months ago
We bought 16 pot-grown trees and they all arrived very well-grown and healthy. The delivery driver was extremely helpful and we were kept informed by email all the way through the picking and despatching of the plants. The after-care videos on the website are excellent too.
Helpful Report
Posted 10 months ago
Good afternoon Amanda, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 10 months ago
I was a bit concerned ordering online, I use various good nurseries but they had nothing available at the size I wanted as they are fragile trees that do not travel well, however Paramount pulled it out of the bag and supplied me a beautiful 5.5m Robinia with no damage.
Helpful Report
Posted 10 months ago
Good morning Matt , we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 10 months ago
Excellent Service, Hedging purchased was very healthy and on Excellent condition. Good communication with regards to delivery of hedging.
Helpful Report
Posted 10 months ago
Good morning David , we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 10 months ago
A beautiful addition to our garden, thanks. Happy Christmas!
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Posted 11 months ago
Good morning Frank, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 10 months ago
Our order arrived within the specified timefrane, delivered with care and our newly planted pleached trees look great in a London primary school.
Helpful Report
Posted 11 months ago
Good afternoon Rose , we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 11 months ago
Good service easy to deal with great quality trees
Helpful Report
Posted 11 months ago
Good afternoon David, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 11 months ago
Great trees and loads better than last time. Best in this experience will continue to buy from Paramount and we have lots still to do.
Helpful Report
Posted 11 months ago
Good afternoon Thomas, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 11 months ago
Tree looks fine but delivery wasn't very helpful. Dropped the tree outside the house with broken branches and left. It was really heavy and hard to move it to the garden.
Helpful Report
Posted 11 months ago
Good morning Magda, upon receipt of your valued feedback our stock management team reached out to you via email to resolve any issues you may have had upon delivery of your order.Our stock management team are still awaiting a reply to their email to resolve this matter kind regards Peter
Posted 10 months ago
I was really pleased with the very healthy conifers that were well packaged.
Helpful Report
Posted 11 months ago
Good morning Gemma, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 11 months ago
Excellent service really healthy trees, delivered on time would definitely recommend paramount plants
Helpful Report
Posted 11 months ago
Good morning Paul, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 11 months ago
I received the six Red Robin compactica at the allotted time and the delivery driver was courteous and helpful. The plants were in lovely condition and looked vigorous and healthy. They have been planted in a row to form a 3 metre hedge at the front of a small front garden. The impact was immediate and wonderful. Thank you for the plants and the service.
Helpful Report
Posted 11 months ago
Good morning Nicholas, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 11 months ago
Before ordering I rang to speak to them about the trees and discuss the best height for my needs. The gentleman was very knowledgeable and was great answering all my questions. The trees arrived on the day that I was emailed by a lovely chap. Email comms were very good to confirm both the order and the expected delivery date. The plants are of good quality and I have contacted Paramount Plants since receiving the trees, to ask for some advice and they have been very helpful and replied the same day. I would not hesitate to buy from them again.
Paramount Plants 5 star review on 28th November 2023
Helpful Report
Posted 11 months ago
Good morning Sharon, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 11 months ago
Plants delivered on time and in good condition
Helpful Report
Posted 1 year ago
Good morning, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 1 year ago
The delivery guy was brilliant - don't know if he was paramount or a courier, but he was extremely helpful. A super-fit Romanian who speaks about a dozen languages - he worked super-hard to make a very difficult delivery task involving heavy trees seem easy. A real credit to the company.
Helpful Report
Posted 1 year ago
Good morning Nigel, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 1 year ago
Paramount Plants gave me exceptional service. I needed to order some pleached beech trees. I spoke to Tim who was extremely patient and helpful explaining what height trees I should buy (as they were to be planted next to our existing pleached trees). I rang him on numerous occasions with different questions and each time he was very helpful. Tim is very approachable and did not make me feel uncomfortable or that I was being a nuisance keep asking for advice. The delivery team were also very efficient in despatching the trees and the delivery driver was excellent (he was on time and had to deliver the trees in the most appalling weather conditions). I can honestly say Paramount Plants is a very professional and helpful company and I have no hesitation in recommending them whatsoever. The week of delivery saw us with a deluge of rain every day and one of the boxes (bone meal) on the day of delivery was wet - on contacting the delivery team at Paramount they immediately arranged for a replacement box to be sent.
Helpful Report
Posted 1 year ago
Good morning Evelyn, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 1 year ago
Bought 4 trees and each one was in very good condition. Above all else the customer support was first class and Charlie from Paramount was excellent. Gave me some really good advice which was invaluable. The videos on the paramount website also helped with planting and stalking trees. All in all I would buy from Paramount again and would highly recommend them.
Paramount Plants 5 star review on 15th November 2023
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Posted 1 year ago
Good morning Derrick, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 1 year ago
Not great. Ordered every green screen and was delivered without leaves A lot of money for misleading website
Helpful Report
Posted 1 year ago
Good morning Mushie, thank you for your valued feedback,I will reach out to you via email to resolve this matter to a mutual concusion kind regards Peter
Posted 1 year ago
Friendly and helpful service when visited the site. Delivery driver was very good. Bought pleached trees which are healthy and look good in our garden. Only reason for 4 stars instead of 5 was we were recommended over twice as much compost as we needed. A couple of The neighbours were happy as we let them help themselves to it (it's good stuff)
Helpful Report
Posted 1 year ago
Good morning Angela, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter
Posted 1 year ago
Paramount Plants is rated 4.8 based on 3,678 reviews