Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,708 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,708 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 1st February 2025

375

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality plants.”

Helpful Report

Posted 10 months ago

Good morning Andrew, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 10 months ago

“Excellent service throughout. The plant arrived perfectly packaged and in superb condition. Will certainly be returning for further business.”

Helpful Report

Posted 10 months ago

Good morning, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 10 months ago

“Healthy plants promptly delivered well protected in excellent condition. Will order again.”

Helpful Report

Posted 10 months ago

Good morning Valerie, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 10 months ago

“Very pleased with my purchase. Out of five camelia plants, one was a little smaller and thinner than expected and three substantially bigger! The plants looked healthy. Unfortunately, two did not seem to have flower buds (due to flower in spring),and those were the two with confusing labelling (each plant had two labels and with those, they did not match between them), so I'll have a surprise colour scheme next year. The others were densely covered in buds and already look beautiful. Tiny drawback was that three pots were littered in glass shards (not spiky, luckily) - looked like the weather had taken its toll on a greenhouse? Also, lots of platic wrap in the packaging. But the plants arrived in excellent condition. I love the spectacular colour of the Oki no nami camelia, and the pure white simple shape of the cleopatra white comes with an amazing fragrance, like the most exquisite white tea!”

Helpful Report

Posted 10 months ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. If you would like to email an image of the labels to our stock management team (stockteam@paramountplants.co.uk) so we can review and advise Thank you for your valued feedback Kind regards Peter

Posted 10 months ago

“Very helpful and efficient and great care taken in packaging of tree that is an excellent specimen. Excellent service and product.”

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Posted 10 months ago

Good morning Robert , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 10 months ago

“Leylandii Blue Jeans arrived as scheduled. We had bought a larger number from Paramount a couple of years ago and they have established well. This smaller number was to extend the original planting. Decent sized and bushy specimens, although in rather small pots for the size of tree. We had prepped the planting sites in advance so were able to get them in the ground quickly.”

Helpful Report

Posted 10 months ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 10 months ago

“Plant arrived well packaged and in lovely condition. V pleased with purchase.”

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Posted 10 months ago

Good morning Steven , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 10 months ago

“Lovely healthy mature Cyprus trees delivered promptly. Thank you”

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Posted 11 months ago

Good morning Gina , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 10 months ago

“Great company, extremely knowledgeable and helpful. Ensured delivery to difficult location went smoothly. Fantastic, healthy trees, really well packaged for transit.”

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Posted 11 months ago

Good morning Lyn , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 10 months ago

“Delivered safely in great condition.”

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Posted 11 months ago

Good morning Pauline, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 11 months ago

“Some plants had some non variegated branches which had to be pruned out, reducing their size and density significantly. Also leaf spotting/rusting evident on all plants indicating either fungal infection or kept in stressful conditions. Hopefully will pick back up now planted.”

Helpful Report

Posted 11 months ago

Good morning Andrew, Thank you for your valued feedback, I have reached out to you via email to resolve any matters to your satisfaction Kind regards Peter

Posted 11 months ago

“Super plants and great customer service thank you!”

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Posted 11 months ago

Good morning Janet , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 11 months ago

“Beautiful plants, exactly as pictured, carefully transported and now flourishing in my garden. Couldn’t fault them.”

Helpful Report

Posted 11 months ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 11 months ago

“We purchased 3 Betula Pendula Youngii, for our back garden. The order was delayed due to bad weather, but we were kept informed. When delivery was arranged, we could track it,and whe I went outside they had been placed safely on our driveway, behind the gates. The trees were planted the same day and loon fab. Can't wait to see them in leaf. Great product and great customer service.”

Paramount Plants 5 star review on 6th March 2024

Helpful Report

Posted 11 months ago

Good morning Karen, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 11 months ago

“Pleached trees arrived exactly as ordered in good condition. Website was most useful in calculating how many we needed, also good for viewing the plants at different heights. On delivery the driver carried them all into our garden where they were going to be planted, wish all delivery drivers were as considerate.”

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Posted 11 months ago

Good morning Simon , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 11 months ago

“I am very pleased with my trees so far, the evergreen oak is lovely, a good size and hopefully happy in its new location. The greengage is yet to come into bud/leaf being still dormant - hopefully this will be happy too. Delivery was excellent, good communication and secured well on a small pallet.”

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Posted 11 months ago

Good morning Julie, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 11 months ago

“Delivered on time and in great condition. Great follow up customer service. Will order from again. Thanks”

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Posted 11 months ago

Good morning Jo , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 11 months ago

“The three standard Privet trees arrived safely and in a lovely healthy condition. I was initially concerned about ordering online as I particularly wanted straight stems. The team were very obliging and sent photo's prior to delivery which was reassuring. I was updated regularly on the progress of my order and will have no hesitation in ordering from Paramount Plants in the future”

Helpful Report

Posted 11 months ago

Good morning Sally, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 11 months ago

“Ordered some trellis, online, and it was delivered promptly in perfect condition. Well wrapped and so pleased with it. Thank you”

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Posted 11 months ago

Good morning Kim, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 11 months ago

“Trees came on time. I did find the root ball a bit on the small side tho.”

Helpful Report

Posted 11 months ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback, Kind regards Peter

Posted 11 months ago

Paramount Plants is rated 4.8 based on 3,708 reviews