Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,710 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,710 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 28th February 2025

376

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with my healthy conifer that was delivered”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Very satisfied with thuja plants, communications were very good and the delivery driver was extremely helpful - thank you”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Super quick delivery, good healthy strong plants at a great price too!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellent service and delivered exactly when they said they would. We ordered some pleached Red Robin trees and have to say they were much better/ fuller than it showed on the website pictures- will order again.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Healthy, well- matched pair of plants. Great communication and service”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Plants arrived on time and in good health. Let’s hope I can keep them alive!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Very happy with the quality of the plant & the packaging was good. The problem you have, as a business selling online, is the delivery time & lack of communication from the parcel company. Amazon have totally transformed consumers expectations. Whilst i appreciate not every business has this power & infrastructure available to them, nearly all businesses are getting the product to your doorstep within 2-4 days with excellent updates along the way. It took you guys 3.5weeks (acknowledge Easter & upfront notice given) with no updates via email or text from the courier. The plant was a day late but there was no communication to advise of this. I'd imagine until this aspect of your online proposition is brought up to speed you'll struggle in obtaining repeat purchases.”

Helpful Report

Posted 3 years ago

“It has been almost a month since I placed my order and still no tracking number yet for my delivery, which has not been dispatched despite the company confirming that they have the plants in stock. Poor customer service, do not expect get a response in a timely fashion. I will not be ordering from them again! Very poor service... who knows when my plans will arrive!”

Helpful Report

Posted 3 years ago

“My ivy arrived well-packed and beautifully fresh with a decent amount of growth and a number of stems. Very pleased.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Delivery was great. The driver left the plants where I asked him to. The quality of the plants were excellent.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Plant arrived on schedule. It was very healthy & well packaged. Would definitely recommend Paramount.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Lovely plant delivered and in very good condition”

Helpful Report

Posted 3 years ago

“Mature trees arrived, in good condition and planted at once have taken well Good size perfect for my garden Well done Paramount plants.Good communication whilst awaiting delivery”

Helpful Report

Posted 3 years ago

“Good plants with a good rootball. Not just a plant in a pot with compost added on the day of despatch! I trust Paramount more than most.”

Helpful Report

Posted 3 years ago

“Dear Team I am so impressed with your service. Cant fault at all. The shrub we received was fabulous. My husband Dave will no doubt see you all again. But Sunderland have to get Promotion first. best wishes from Jean.”

Helpful Report

Posted 3 years ago

“Trees arrived on time and in great condition. We ordered 7 and they are all the same in quality and size so really pleased and would definitely order from Paramount again.”

Helpful Report

Posted 3 years ago

“Easy to order, kept us informed of progress on order and delivered on time. All 100 plants in perfect condition.”

Paramount Plants 5 star review on 23rd April 2021

Helpful Report

Posted 3 years ago

“Good quality. Fresh looking, good height, sturdy Laurel hedging”

Helpful Report

Posted 3 years ago

“Delighted once again with the quality and size of these plants, we have ordered several times from this company and have never been disappointed. Will definitely be ordering from them again.”

Helpful Report

Posted 3 years ago

“Very satisfied with the service and plants. Thank you.”

Helpful Report

Posted 3 years ago

Paramount Plants is rated 4.8 based on 3,710 reviews