Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,678 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 27th October 2024

373

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent in every way”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Plants were delivered on time and in good condition, I would use Paramount Plants again.”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“I bought this particular variety as I was so impressed by one a friend had planted some years ago. My plant arrived well packed and in great condition. It has taken well in my garden and is producing new growth. I missed the flowering season so it will be exciting to see what the blossom looks like next year.”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Plant arrived as expected with no problems.very healthy plant which is now happily at home in our garden”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Excellent service. Lovely healthy plant. Arrived when they said it would.”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Came well packed and in great condition, well pleased with plants and service.”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Am concerned as one of my potted grasses is showing no sign of life at all. Miscanthus sinensis zebrinus is apparently still dormant/dead? i ordered a large pot so that there was potential for dividing into small parts to plant on. I don't want to wait until midsummer and to find it was dead. Any advice or comment please Paramount Plants. Valerie Bowden”

Helpful Report

Posted 2 years ago

Hello Valerie, thank you for your feedback, our stock team will work with you to resolve this matter to your satisfaction kind regards Peter

Posted 2 years ago

“Would buy again good plants as described. Goodelivery p. Very happy.”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Very good quality plants, they have been delivered in time and looked like in the picture when I ordered them I would recommend this company with confidence.”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“From purchase to delivery the tree took some time to arrive. Arrived very dry with most (60%) of branches dried out and dead. It will survive but not really the condition a plant should arrive in!”

Helpful Report

Posted 2 years ago

Hello, thank you for your feedback, I will reach out to you via email to resolve any matters regarding your order kind regards Peter

Posted 2 years ago

“We purchased several conifers to (eventually) make a hedge. They arrived really well packaged, on time, and all very healthy. We planted them the same day that they were delivered and each one is doing very well. Paramount Plants staff, on the occasions I had to contact them prior to ordering, were really helpful and prompt with their replies. We found this company via a Google search and are very pleased. Would highly recommend.”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Absolutely Brilliant Company, The Plants are Top Class, Very Strong well looked After and the Delivery was Fast and Reliable. Definitely will be back to purchase more in the Future.”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“The trees arrived as described, in good condition.”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Good sized, healthy plant.”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“So far so good, the 2 small trees we bought have only been in the ground for a week, but are looking good!”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Very fast and efficient service and deliver6y. The tree arrived in perfect condition”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“We bought a late bare root Photinia at a reduced price so we're taking a risk. However it arrived on time and we planted it straight out to give it the best chance. Pruned it down as advised but still an impressively sized specimen for the money. It lost most of it's leaves in the first few day but buds are now showing and the signs are good. The only reason we've scored 4* is because we want to see how it turns out.”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Best customer service! With any issue feel free to contact them they will resolve it! Good to know we have companies and businesses with customer service! THANK YOU! Will highly recommend this company to others!”

Helpful Report

Posted 2 years ago

Good morning, after reaching out to you via email and resolving this matter to your satisfaction, upon receipt of your replacement tree we look forward to the revised review based on how we have dealt with this matter kind regards Peter

Posted 2 years ago

“Good quality plants but consistency of plants supplied varies and accuracy of images not great and lead time way too long These are supposed to be the same plant”

Helpful Report

Posted 2 years ago

“Excellent sales service and communication but delivery was poor. Expensive trees arrived chucked on the back of a van on their sides with branches broken. They were very heavy and the driver could not help me move them to the back garden”

Helpful Report

Posted 2 years ago

Good morning, thank you for your valued feedback, we are sorry to hear of your displeasure upon delivery of your trees. The trees need to be laid down during transportation on the back of our trucks as this is best practice for safe delivery to our customers. Our drivers are on strict tight deadlines to meet for loading/unloading of deliveries and unfortunately, as per our terms and conditions, drivers are to leave deliveries at front of the property. This is also stated on your order confirmation upon order placed. If you need further advice regarding the broken branches on the trees please email images to info@paramountplants.co.uk where we can review and advise kind regards Peter

Posted 2 years ago

Paramount Plants is rated 4.8 based on 3,678 reviews