Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,680 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,680 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 27th October 2024

373

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with our purchase, we ordered 5 hornbeam pleach trees and we couldn’t be happier with quality and the service we received. Would 100% recommend”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Informative emails giving details on progress of delivery.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Very pleased. Arrived looking healthy and as described. Will order from Paramount again.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I usually do not buy plants online as I had a bad experience before and I am a kind of a fussy person who likes to pick plants by hand. I however wanted a large blue Picea Globosa and I could find it no where. So in spite of The relatively high price tag decided to go ahead and buy online from Paramount, based on their good reviews. I received the plant in one week. They kept me updated and they were very accurate. Check your junk mail though all as all updates went there. The plant is glamorous; very clean, strong, neat and healthy. Bigger than what I expected. Even better than a Picea Oldenburg I picked up myself from a nursery earlier this year. I would definitely recommend them and will use them again.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“We've been having plants supplied by Paramount Plants for many years and without exception they arrive in great condition and on time. Their pricing is competitive too.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Plants arrived in excellent condition and of suitable sizes. I planted them out almost immediately; they look stunning. The plants arrived at the time stated when ordering.”

Paramount Plants 5 star review on 9th July 2020

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“First time I have ordered from Paramount but won’t be the last. Excellent quality plants that were well protected & packaged and was kept in the loop on delivery all the way”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Superb customer service, beautiful plants and the palm trees I ordered where as described. Very pleased with Paramount Plants.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“A fantastic firm. They have great customer service and the plant arrived in great health. I would certainly recommend this place to friends & family.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Ordered an Acer tree and the whole process was flawless! Delivery was on time and the tree was gorgeous - the pot was a little damaged in transit, but this didn’t matter as we’ve planted it out.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Superb quality plant. Great communication and care taken with packaging. Highly recommended seller.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I am very pleased with my purchase. The plant was exactly as described . It arrived in good condition. The customer service answered all my queries promptly. I will definitely use this site again”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Beautiful healthy plants. Slight delay on delivery but nothing compared to other retailers and good communication throughout”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“The initial service from the sales associate on making a selection was great. Just don't expect a quick turnaround from order to delivery as there is no guarantee that what is shown in the site as available is actually in stock. This was not clear to me on placing my order. First, one plant I ordered needed a size switch (totally fine). A few days later I was notified they were waiting on stock for another item, with a vague ETA. 7 days later I was alerted they were still awaiting stock. 5 days later (after I sent an inquiry), I was told the stock they were waiting for did not meet quality standards. I asked them to send what they have and refund the rest, which they did as I needed to do planting before it was too late. I finally got my deliver another 8 days later. While I understand the circumstances of COVID and stock shortages, the process could be clearer upon ordering that the process takes a few weeks start to fulfilment given their business model. You are also not able to choose a delivery day or time window, so you just have to hope that you can make yourself available for the slot you are given.”

Helpful Report

Posted 4 years ago

“Excellent product, and service ,recommended”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Over the past five years, | have purchased several mature trees ( hornbeam, photinia and hawthorn.) Not only have all the specimens arrived in a healthy and lush condition, they continued to thrive after planting, and provide a wonderful backdrop to my garden. And when Paramount state they are going to deliver at a set time, they do just that: no cancellations, not excuses for delays. All in all a highly professional company and a pleasure to do business with.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“The plants were delivered very prompt and well packed. We had to store in the pots for a few days and they remained healthy and are now looking fantastic planted in our garden.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent website, and the plants delivered were healthy and looked just like the website picture”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Great plant”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“great customer service. Good plant advice. Good pictures of plants and sizes on website.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

Paramount Plants is rated 4.8 based on 3,680 reviews