Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,708 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,708 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 1st February 2025

375

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plants arrived promptly and were in pretty good condition.”

Helpful Report

Posted 2 years ago

Hello we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“I bought six mature standard trees plus compost, stakes and feeds this year from Paramount, total order value approximately £2,500. The trees are as described, in good condition and were carefully and competently delivered. Contacting Paramount is a weak point: the phone was never answered in about a dozen times of trying and return of left answerphone messages was slow. Email seems to be the best method of contact though this too doesn't always get the quick response one needs for advice. The advice is first-rate; I simply suggest you carry a phone around and take it in turns to answer it. Simple: I've done it for years. The supplied wooden stake posts are much too wide a diameter, 5-6cm, to get into the ground. I ordered twelve from Paramount, which I carefully pre-stained green, now redundant. I wish I had not bought these from you, a waste of money. Tom's video notion on your site of knocking them in with a mallet ("..a mallet will do..") is fanciful. Even pre-drilling as I did with a long 20mm masonry drill I could not get these in more than an inch or two below the dug out hole. My solution, which I recommend to customers, was to buy steel fencing posts from Wickes. They are a perfect size for the masonry drill (which takes care of obstructive small stones and roots in the ground), come in 2m and 1.5m lengths and are nicely painted black. They are straightforward to hammer in and provide discreet and firm support. Customers should note that the Ligustrum japonicum trees I bought had been potted with supportive wooden blocks which made removal of the pots prior to planting difficult. Don't waste time as I did trying to prise the pot off the rootball; the blocks will have swollen jamming them against the pot and they are stapled to the pot wall anyway. Just sacrifice the pot by cutting it off the rootball with heay duty secateurs. Overall, though there are some improvement points which I think Paramount could make, the trees now in a fortnight look excellent and I hope they will flourish with my planting and after-planting care.”

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Posted 2 years ago

“Quality plants ~ very happy ~ I would highly recommend ~ fab!”

Paramount Plants 5 star review on 24th October 2022

Helpful Report

Posted 2 years ago

Hello Catherine, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“Healthy vigorous plant and well packed.”

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Posted 2 years ago

Hello David, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“The hinoki arrived promptly and after only two-three weeks in the ground, is already thriving and showing growth.”

Helpful Report

Posted 2 years ago

Hello, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“very pleased with the service. Prices were good and were delivered as I was advised. All arrived in good condition.”

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Posted 2 years ago

Hello Ian, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“Ive ordered 2 trees from this company. They are very healthy. Happy customer.”

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Posted 2 years ago

Hello Jackie, we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 years ago

“Great quality and service. Fantastic selection of A1 plants and trees.”

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Posted 2 years ago

Good morning Andrew, thank you for your valued feedback,we are very pleased you're happy with your order. We look forward to being of service again to you in the future. Kind regards Peter

Posted 2 years ago

“Great looking, healthy plants arrived safely and timely in a competently packed box.”

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Posted 2 years ago

Hello Michael, we are very pleased you're happy with your order we look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Was delivered a Very healthy and happy apple tree . I love shopping with them.”

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Posted 2 years ago

Hello Nana we are very pleased you're happy with your order we look forward to being of service again in the future. Thank you for your feedback Kind regards Peter

Posted 2 years ago

“Lovely Specimen Japanese Maples. This time two large Fireglow Specimens were purchased and delivered carefully. Great shape and condition. Paramount Plants are certainly my “Go-to” merchant when considering my plant/shrub requirements. Buy with complete confidence!”

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Posted 2 years ago

Hello Nicholas, we are very pleased you're happy with your order we look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Trees were top quality and we'll packaged - they arrived on time. The driver was particularly helpful walking 200m down a lane to reach my house. This is a good reliable company to deal with”

Helpful Report

Posted 2 years ago

Good morning John, we are very pleased you're happy with your order we look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“From the order placement to delivery I was kept informed at each stage. Plants duly arrived as promised, well packed and in perfect condition. Well done!”

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Posted 2 years ago

Hello Judith, we are very pleased you're happy with your order we look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Really pleased with our Pom Pom tree, from ordering to delivery. Thank you”

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Posted 2 years ago

Good morning Sally, we are very pleased you're happy with your order we look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Good quality trees and a quick delivery service aswell I would definitely use paramount plants again”

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Posted 2 years ago

Good morning Sean, we are very pleased you're happy with your order we look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Excellent service. The plant arrived on time, and in good condition, with helpful instructions.”

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Posted 2 years ago

Hello Michael, we are very pleased you're happy with your order we look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Amazing presentation and very healthy plant”

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Posted 2 years ago

Hello Zoriana, we are very pleased you're happy with your order we look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Great service and great, healthy plant! If you're looking for plants, look no further.”

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Posted 2 years ago

Hello Adam, thank you for your feedback, we're very pleased you're happy with your order we look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Good quality, arrived when expected, helpful advice”

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Posted 2 years ago

Hello Vivien, We're very pleased you're happy with your order we look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“I have bought a few plants from this company, they always arrive looking better than the website pictures. Very pleased.”

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Posted 2 years ago

Hello Helen,, thank you for your valued feedback, we're very pleased you're happy with your order we look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

Paramount Plants is rated 4.8 based on 3,708 reviews