Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,680 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,680 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 27th October 2024

373

Anonymous

Anonymous // 01/01/2019

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“Excellent delivery, conifers in great condition and at top end - if not exceeding - estimated heights sold.”

Paramount Plants 5 star review on 23rd March 2021

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Plants were good quality, reasonably priced and the delivery driver was really helpful with placing the plants in our garden. Will use Paramount Plants again”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Very pleased with service and quality of trees received. They took a while to arrive but this was due to the other tree/shrub being unavailable. Good communication from Paramount throughout.”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“First class from beginning to end”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Plant arrive promptly in very good condition. Well pleased”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“The customer service up to delivery was excellent. On the day, the plant came (clematis in a 7 litre tub) was well supported on a pallet and delivered on time. Lovely looking, great quality plant. I was nervous as it was more than I usually spend. I wanted evergreen fence cover now and not to wait years. Thankyou !”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Great service and very healthy plants.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Second time purchased from PP. Quality of plants are excellent and the email communication has improved from last year + the delivery driver this time couldn’t have been more pleasant, unlike the guy last year! Of the two Leylandii we bought last year, one was some 15ft tall and it is growing nicely and looks super healthy. Definitely recommend Paramount Plants”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“The range of plants is very good, excellent details about each plant is available on the web site, so you can choose the right plant for the right area. Prices are very competitive and whats more important is the quality of the plants are first class. Communications via email and text is spot on, and delivery happened on the promised day. What more could you ask for. This is a very professional company, I would have no hesitation in using them again or recommending them to anyone. Thank you Paramount Plants”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellent. Arrived as planned. I was delayed in planting so asked for advice, detailed response on preparation and aftercare. Ken and Nicky”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Have used Paramount Plants on many occasions and the quality remains consistently excellent. Recent purchases of two acers and a climbing Jasmine demonstrate this. Arrived earlier than planned.”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Great, quick and responsive service. Nice follow up customer care and satisfaction approach. Hopefully the plants will live up to the level of service!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“From the outset the customer service from Paramount Plants was excellent. Response times were good and my many questions were answered. I was able to arrange delivery on the date requested and throughout the whole transaction the staff were very helpful. I was slightly nervous about ordering a large number of hedging trees online, without having seen them, but need not have worried as when the plants arrived they look well, healthy and in good condition. We are so pleased that we found Paramount Plants and would thoroughly recommend them.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“This is the second time I’ve bought plants from Paramount Plants and I can’t fault the service. Great communication and fast delivery. Plants were in great condition. Great service all round!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Thanks, great looking tree.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Perfect, on time delivered”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I ordered 6 Pleached Hornbeam Trees - Carpinus Betulus Size: 3.3m and 12 Wooden Tree Stakes (Length: 1.8 Metres) in March 2021. The trees came on the back of a van and were light enough to carry to the back garden by one strong individual using the metal handle around the root ball and resting the trunk on their shoulder but it was easier with two people. The trees were planted on the same day using the videos supplied on the website to aid the process. Delivery was in the timeframe expected. No damage to any of the items. Time will tell as to the quality of the trees and how they respond in their new environment.”

Paramount Plants 5 star review on 22nd March 2021

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“We were updated regularly on the delivery. The plants are just as advertised. Very pleased with the plants and will order again with confidence.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Paramount Plants really delivered. I bought a couple of Cordyline Australis and a black bamboo, and they were big, beautiful and bursting with health. I caught my neighbours taking sneaky peaks over the fence. I've bought big plants online before, but these are the best by far.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Very good trees and service”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

Paramount Plants is rated 4.8 based on 3,680 reviews