Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,680 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,680 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 27th October 2024

373

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So pleased we chose Paramount Plants for our Red Robin Pleached trees, the trees arrived in lovely condition and delivery was spot on. We are waiting delivery of 3 more, the staff have been very helpful and emails all replied too. Thank you for your service”

Paramount Plants 5 star review on 2nd March 2021

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I shopped online and was impressed by the range of plants and sizes available. It was also helpful to be able to see images of the sizes for reference. I ordered 20 laurels and 3 bamboo. The laurels look amazing as a hedge at the front of our property. I haven't had to contact PP as there is lots of useful info and videos on their website. They delivered to me, in The Peak District, in 3 weeks. I would highly recommend using Paramount Plants!”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Amazing the climbing rose is 2.5 metres tall and is going to look outstanding drapped over our porch.”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Delighted with our purchase”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Good tress good service”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Arrived well protected and as sold - thank you.”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellent service, Very nice tree, thank you.”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Really happy with these pleached trees.”

Paramount Plants 5 star review on 27th February 2021

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Easy to order delivery on time. Excellent specimens . Would highly recommend. One happy customer.”

Paramount Plants 5 star review on 26th February 2021

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Very good service and especially after purchase, I got a very prompt and helpful reply from Paramount with planting advice. I would highly recommend Paramount.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Wide choice of plants, good prices. Emails kept me notified of delivery updates. Super pleased with trees, exactly as described.”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Very impressed with the quality and speed of delivery of the yew hedging and will definitely use again.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Absolutely delighted with the standard Red Robin plants I ordered. Excellent service from ordering through to delivery and although I was a little apprehensive that the plants would really be as bushy and tall as described on the website they were and now provide a fabulous screening hedge in our garden. I will certainly use them again if I need any other mature tree/shrub thank you”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Plant was larger than I expected and I was impressed with the packaging but sadly it does not look a very healthy specimen. It looked very dry, almost all the leaves had either fallen off or were badly discoloured. I have allowed that this could be because of the time of year (February) I followed recommended procedure for planting and I am hoping my plant will recover in due time. So far it looks a sorry specimen.”

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Posted 3 years ago

“Thanks for a lovely acer!”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“All previous plants have been brilliant but the last deliveries, the plants were bone dry with withering leaves.”

Helpful Report

Posted 3 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 3 years ago

“The service was OK but there are a couple of things that annoyed me; firstly it is really difficult to get through on the phone so something that a quick conversation would sort out is much harder to decide or resolve than it could be. Secondly the plants delivered were generally fine but a couple were substandard; the magnolia you replaced. Five of the six pleached Holm Oak were fine but the sixth was very lopsided. I decided not to request a replacement basically because of the hassle factor.”

Helpful Report

Posted 3 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 3 years ago

“Very efficient throughout process. The plant was even better than expected. Excellent”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellent service. Plants arrived well packed and look very healthy.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Good packaging of plant and notification that they had received order. Update given that item was despatched”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

Paramount Plants is rated 4.8 based on 3,680 reviews