Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,679 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,679 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 27th October 2024

373

Anonymous

Anonymous // 01/01/2019

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“The plant arrived very quickly and was very well packed. The Blace Lace Camelia, itself looks very healthy and is a great shape. Excellent value for money, highly recommended.”

Paramount Plants 5 star review on 17th May 2021

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Paramounts Plants provided a superb service. They kept me frequently updated with my order. I'm so pleased with the plants they provided. Great service, can't recommend them highly enough.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Plants a little shorter than the size ordered and slight frost damage to the new growth. Took a long time to arrive .”

Helpful Report

Posted 3 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 3 years ago

“I brought Laurels from Paramount, had an issue with the plants and Peter rectified beyond expectation”

Helpful Report

Posted 3 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 3 years ago

“Ordered a young copper beech, it was safely delivered at stated time and planted according to instructions. It has now leafed up and will be a lovely tree. Many thanks (Btw unable to download picture below, happy to send by email if requested)”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I stumbled upon Paramount Plants when en route to another nursery. It looked interesting from the outside, despite it appearing to be quite small, but I turned mr car around and am so glad I did. When I pulled up in the car park, there were lots of very impressive, gnarly ancient Olive Trees - for me, this was a good sign. When I started to explore what they had, I realised just how big the place was! Very well laid out and with lots of stock, all very impressive! I bought a couple of Pittosporum, but will definitely be going back with my wife to choose some other additions for our garden - there are some stunning cloud trees which took my eye. Needless to say, I didn't make it to my original destination - having visited Paramount Plants once I think it would be hard to go elsewhere in the quest for quality plants & trees.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“We purchased a pyracantha in February but have no posted a review until plant was established. When it arrived we were unable to plant it in the garden for a week due to appalling weather. During that week the condition of the plant deteriorated and we were concerned about its survival. We contacted Paramount and immediately received a response from Karolina with helpful advise & assurance. We planted the pyracantha and gradually it recovered and is now very healthy. The service we received from Paramount was second to none and we are very pleased with plant. I attach a photo which also shows the Ceanothus we purchased last year from Paramount, once again a lovely plant which has flourished well in the garden. We have no hesitation in recommending Paramount for both service & plants”

Paramount Plants 5 star review on 16th May 2021

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Fantastic around in time in tip top condition”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“My rose, when it did finally arrive, was excellent. However, achieving this result was a catalogue of errors - from ordering and being told at the last minute that it wasn't available and being offered an irrelevant alternative; to complaining and being told it was actually available; to the wrong rose then being delivered; to another complaint leading to prompt action saying the right rose would be delivered on a specific date; to a delivery notification saying a different date; to final delivery on that second date, after making plans around the first date. So ... super plants, super delivery standard (so it should be for £60), but a lot of unnecessary confusion and errors. Would hesitate to order from Paramount again, as a result.”

Helpful Report

Posted 3 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 3 years ago

“Friendly and prompt delivery and the tree I ordered was healthy and as described. I’m very pleased with Paramount plants.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Great choice of plants from Paramount Plants and good prices too.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Fantastic delivery. Really healthful. Tree in good condition. Still healthy after a week.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Really happy with my Cherry Laurels. Great height, and very healthy. Would happily buy from Paramount Plants again.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Lovely looking and healthy plant. Looking forward to its red leaves in autumn.”

Paramount Plants 5 star review on 14th May 2021

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“We were very impressed by our tree fern, although the delivery driver described it as a log, and treated it as such (ie without much care). It is now in our garden, planted, and getting watered a lot.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Arrived in tip top condition”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellent service- my plant was well packaged and is looking great thank you”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Good service, prompt delivery and good quality specimen provide”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Fabulous service. Couldn’t be more pleased. Have been looking for a tree fern for my husbands birthday for months. The product is perfect and price fair. Best of all though was the delivery service. The gentleman, I’m sorry but didn’t get his name, had a challenging job and didn’t complain once. He was both helpful and cheerful through out. He had many other deliveries to make but took time to be friendly and polite. Thank you.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellent service and really good quality conifers, arrived in great condition by a friendly delivery guy. Thank you will be using them again”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

Paramount Plants is rated 4.8 based on 3,679 reviews