Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,680 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,680 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 27th October 2024

373

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Healthy plants delivered on time and in tip top condition!”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent plants, excellent customer service, excellent company!”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“The quality and variety of the plants was excellent, and I'm very happy with the tree I bought, which looks full and healthy. The organisation and customer service, however, do leave something to be desired. They are impossible to get hold of (no one answers the phone), and take quite a while to reply to emails, even after an admin error on their part caused significant concern by stating the wrong delivery address the day before it was due to be delivered! When they did reply they were friendly, but it's too difficult to get hold of them.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and we are sorry you are not happy with the customer service. We look forward to being of service again in the future for your gardening needs. Thank you Karen

Posted 4 years ago

“As with every order from Paramount, I'm delighted with their products & service.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent service; could not have hoped any better: staff helpful on the phone; order processed swiftly; plants delivered before estimated date; plants taller than advertised + in excellent condition. I do recommend this company.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Not the plant I was expecting so sent it back - very disappointing However your staff were very helpful and are trying to put this problem right”

Helpful Report

Posted 4 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 4 years ago

“Great plants, good service. Paramount kept me informed the whole time and when my order arrived, it was on time with good quality plants. Buying online can be hit and miss at times, but no worries with Paramount. I would definitely recommend.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Most impressed with the service .”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Brilliant service thuja arrived package nicely and looking great in the garden”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Plant was sent as stated. We were kept informed at all times and it arrived we’ll packaged and in excellent condition. Top class service, thank you”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Plant in excellent condition and arrived day after dispatch”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“We were very impressed with the range of plants offered and bought pleached ilex. These were delivered quickly and were in great condition. Highly recommended.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“I am impressed by the communication between Paramount plants and their customers whether it is about plant quality, delivery, feedback, or dealing with any issues.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“good quality tree and arrived quickly.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Have always received good quality plants from Paramount. They keep you informed throughout the process. The delivery man was helpful and accommodating. Wouldn't hesitate buying from them yet again.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent plant and communication. Would recommend this nursery.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“So far so good! Plants arrived safely in good order. Looking smart in garden, but looking forward to the Spring. Many thanks: all very efficient.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“My order came very quickly and the plants are all lovely and healthy. This was my first time ordering from Paramount Plants but I will definitely order from them again.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Communication was very good, and they gave me great advice for what to purchase and how to use everything properly. Plants came in great condition and were high quality. I've ordered from other places online and been dissapointed with what I've received. 100% would order again and feel they are very trustworthy and genuine people to deal with.”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

“Excellent plant healthy and bushy Will definitely order again”

Helpful Report

Posted 4 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 4 years ago

Paramount Plants is rated 4.8 based on 3,680 reviews