Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,678 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 27th October 2024

373

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The plants are much better than i bought from the local garden centre ,excellent service. I will definitely buy my plants from them and recommend them !!”

Helpful Report

Posted 2 months ago

Good morning Samira , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 months ago

“too early just planted”

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Posted 2 months ago

Hi John, we totally understand it’s still early days after planting to give a proper review, but we just check in to ensure the plant quality is acceptable to you and delivery ok. And presume that all was ok but have emailed you. We are very sorry if our review request was not welcome. We do find it helpful to ensure our customers are satisfied at the time of delivery but of course we’re here to help if you (or any customers )have any future questions as their plants settle in. We have also emailed you about this to avoid any confusion. Kind Regards Karen Paramount Plants

Posted 2 months ago

“Very pleased with my plant. Well packed, good condition, excellent advice on website.”

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Posted 3 months ago

Good afternoon James, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 months ago

“Lovely tree. The only thing to note is, the pear seems to have succumbed to the black spot disease that pear trees get from nearby juniper trees. I am hoping this will go away as the leaves fall, as I'm not near any junipers, for them to catch the spores.”

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Posted 3 months ago

Good afternoon, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 months ago

“Used Paramount previously. Arrived as ordered. This time the plant should not have been despatched. Surely you have some sort of quality control. I have complained twice. A "woke" sort of replies. It must be my fault.. despite sending fotos of clearly distressed plant immediately after arrival.. Action required by Paramount.”

Helpful Report

Posted 3 months ago

Hello Jean, I have reached out via email to try to resolve this matter to a better conclusion for you. I appreciate your valued patience and cooperation kind regards Peter

Posted 3 months ago

“Very nice and healthy”

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Posted 3 months ago

Good afternoon Anna, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 months ago

“My plants arrived in lovely condition and are doing really well in their new pots Thank you”

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Posted 3 months ago

Good afternoon, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 months ago

“Bought a mature Acer plant which was well packaged and arrived on time. The plant was on sale at the time so I bought it at a good price. It now looks splendid in its new home.”

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Posted 3 months ago

Good afternoon Sharon, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 months ago

“Very pleased, much bigger than advertised. Purchased a '1-1.2m' Camellia Sasanqua advertised at 50% off, and it is actually over 2 metres tall and looking healthy in its new location after a few weeks. Some minor delivery damage (a couple of broken side branches) and signs of plant stress are offset by the large age/size and underlying good health. Extremely good value for a mature, slow growing shrub, will use again!”

Paramount Plants 5 star review on 21st July 2024

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Posted 4 months ago

Good afternoon James, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 months ago

“Delivery and service is great, however the trees I ordered this time round barely have any foliage and will take a long time to offer any kind of real privacy. Bit disappointing for the money spent. However the pleached cherry laurel I ordered previously does the job.”

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Posted 4 months ago

Hello, thank you for your valued feedback,one of my colleagues has reached out to you via email to resolve any matters you have with your order kind regards Peter

Posted 3 months ago

“Probably, my fault for planting at wrong time of year as two of the four are fading despite having been kept moist but not wet since planting. They certainly looked excellent on arrival. I will buy more but will try to go pot grown plants next time.”

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Posted 4 months ago

Hello Francis, thank you for your valued feedback,one of my colleagues has reached out to you via email to resolve any matters you have with your order. kind regards Peter

Posted 3 months ago

“Fast responses from the team both before and after purchase, and good quality product. I bought 9 trees and the delivery was well communicated. Will return again for future plant purchases.”

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Posted 4 months ago

Good afternoon, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 months ago

“Absolutely fabulous plants ... great condition and price and delivery”

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Posted 4 months ago

Good morning Becky, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 months ago

“As usual, good quality plants, a good size for what you pay, well packed with as expected delivery times.”

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Posted 4 months ago

Good morning Chris , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 months ago

“Good product. I ordered established laurel plants. Arrived well packaged and in good condition. Would recommend”

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Posted 4 months ago

Good afternoon Adrian, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 months ago

“This was bought as a present for my son and daughter in law's 40th birthdays. I have not seen it but they seem delighted.”

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Posted 4 months ago

Good afternoon Gill, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 months ago

“Always first class customer service, always top quality plants, always fairly priced and always delivered on the date agreed. Honestly, I've been purchasing plants here for a number of years and would highly recommend.”

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Posted 4 months ago

Good afternoon Adam, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 months ago

“Two very health plants were received. Now they just have to grow!”

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Posted 4 months ago

Good afternoon Brian, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 months ago

“I ordered a hawthorn tree from Paramount . I was kept up to date regularly with the process of my order according to when it was ready . It was delivered exactly when they said it would and it’s a fine looking , healthy tree . The price was also very good and competitive; I would highly recommend buying from Paramount .”

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Posted 4 months ago

Good morning Helen, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 months ago

“Great trees surpassed our expectations and are now in pride of place in our garden! They did get a bit of peacock spot but we are just removing the affected leaves and will copper spray them later in the year.”

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Posted 4 months ago

Good afternoon David, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 months ago

Paramount Plants is rated 4.8 based on 3,678 reviews