Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,699 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,699 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 20th December 2024

374

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality plants but consistency of plants supplied varies and accuracy of images not great and lead time way too long These are supposed to be the same plant”

Helpful Report

Posted 2 years ago

“Excellent sales service and communication but delivery was poor. Expensive trees arrived chucked on the back of a van on their sides with branches broken. They were very heavy and the driver could not help me move them to the back garden”

Helpful Report

Posted 2 years ago

Good morning, thank you for your valued feedback, we are sorry to hear of your displeasure upon delivery of your trees. The trees need to be laid down during transportation on the back of our trucks as this is best practice for safe delivery to our customers. Our drivers are on strict tight deadlines to meet for loading/unloading of deliveries and unfortunately, as per our terms and conditions, drivers are to leave deliveries at front of the property. This is also stated on your order confirmation upon order placed. If you need further advice regarding the broken branches on the trees please email images to info@paramountplants.co.uk where we can review and advise kind regards Peter

Posted 2 years ago

“Plant arrived safely, good size and in reasonable condition but a bit wilted. Seems fine now after a good water.”

Helpful Report

Posted 2 years ago

Good morning, thank you for your valued feedback, the plant is stressed due to the transportation upon delivery and will show signs of wilting. A good watering practice will recover the plant to its beautiful form and should you require any further advice please do not hesitate to email info@paramountplants.co.uk kind regards Peter

Posted 2 years ago

“Everything went to plan, the plants were delivered healthy and splendid. Many thanks V Wilson”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“The amelanchier arrived on time and very well wrapped. It has since been planted and is thriving! Thank you!”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“The 2 x Dicksonia Antarctica we’re very expensive and arrived looking very sad. Lots of brown fronds. I assumed you would supply healthy green plants. My client is very unhappy.”

Helpful Report

Posted 2 years ago

Helo Allison, thank you for your feedback, I will reach out to you via email to resolve any matters regarding your order kind regards Peter

Posted 2 years ago

“Excellent service from Paramount Plants and excellent quality plant. We would use them again.”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Good service”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Excellent service, trees came so well packaged. Fabulous company, I will use again. Thank you.”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“The health of the tree was perfect and it surpassed expectations. Root ball was healthy and moist. Will be reordering from Paramount once house & garden renovation is complete.”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Fast reliable service. Plants came as describe... good height and healthy Good value”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Plant arrived safe and good condition”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Plants arrived looking in good shape!”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Thank you so much, perfect plant and excellent customer service experience X”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Easy to place an order via the website and timely delivery in packaging that was sure to prevent any damage during the delivery process”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“2nd time I have used this company. Happy with both lots of trees - just can't wait for them to grow a bit bigger. Was kept updated on delivery and given a link to track the driver on day of despatch.”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter Delete

Posted 2 years ago

“The plant arrived wrapped in a hessian bag and in a good box. Soaked the Pittisporum and then planted straight away! Good delivery time!”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter Delete

Posted 2 years ago

“The plants arrived in very good condition and look to be fine specimens. They are in the ground with stake supports and so far so good.”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter Delete

Posted 2 years ago

“Mature apple tree delivered in great condition, good communication from the company regarding delivery. Would definitely use again.”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter Delete

Posted 2 years ago

“Plants were received earlier than I thought and were very nice specimens. I'll be ordering more from Paramount.”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter Delete

Posted 2 years ago

Paramount Plants is rated 4.8 based on 3,699 reviews