Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,728 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,728 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 21st April 2025

Kate

Paramount Plants 5 star review on 18th April 2025

Vickie

Lewis

383

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was pleased with the plants which were very well packed for shipping.”

Helpful Report

Posted 2 years ago

Hello We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Ordered laurel tree. Service and delivery were good and tree is doing well. However, reason for not five stars is that at the point of sale I was offered 'soil improver for trees' for £3.99, and I thought why not. But the sachet was tiny and specifically said on it 'Not for laurels' so I was a bit miffed, as £4 wasted. Paramount Plants Mycorrhizal Fungi Granules Pouch: 5 Gram Product Type: Soil Improver 5g Treats 1 Tree Plant ID: 10608 W 42 £3.99”

Helpful Report

Posted 2 years ago

Hello We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“This is the third order we’ve placed with Paramount Plants and once again, we received superb customer service, especially from Charlie! The Magnolias are healthy and in excellent condition and we have been more than happy to tell everyone we know that Paramount Plants are a fantastic supplier!”

Helpful Report

Posted 2 years ago

Hello We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future and appreciate your repeat custom. Kind regards Peter

Posted 2 years ago

“would have been 5 stars but unfutunatly magnolia peachy flowered this spring and was not ( peachy ) but was still a good show along with the other rhodhodendrums and magnolia plus others that i purchased”

Helpful Report

Posted 2 years ago

Hello We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Really pleased with our trees, arrived in good condition and already doing brilliantly after being planted. Delivery service was good too.”

Helpful Report

Posted 2 years ago

Hello We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Lovely plant in excellent conditiion, delighted with it. Arrived precisely on time. Excellent.”

Helpful Report

Posted 2 years ago

Hello We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“I have purchased shrubs through Paramount Plants on three occasions and their service has been excellent. I would have no hesitation in recommending them.”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Despite 2 months notice of a requested delivery date for an important birthday, the plant didn't arrive until the following week with absolutely zero communication.”

Helpful Report

Posted 2 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 2 years ago

“Arrived promptly. An excellent tree in oerfect condition. Needed hardening off before being planted out. Very satisfied.”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Very happy with my root ball trees, although order was one tree light initially the order was rectified in 24 hours, excellent service”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Excellent in every way”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Plants were delivered on time and in good condition, I would use Paramount Plants again.”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“I bought this particular variety as I was so impressed by one a friend had planted some years ago. My plant arrived well packed and in great condition. It has taken well in my garden and is producing new growth. I missed the flowering season so it will be exciting to see what the blossom looks like next year.”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Plant arrived as expected with no problems.very healthy plant which is now happily at home in our garden”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Excellent service. Lovely healthy plant. Arrived when they said it would.”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Came well packed and in great condition, well pleased with plants and service.”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Am concerned as one of my potted grasses is showing no sign of life at all. Miscanthus sinensis zebrinus is apparently still dormant/dead? i ordered a large pot so that there was potential for dividing into small parts to plant on. I don't want to wait until midsummer and to find it was dead. Any advice or comment please Paramount Plants. Valerie Bowden”

Helpful Report

Posted 2 years ago

Hello Valerie, thank you for your feedback, our stock team will work with you to resolve this matter to your satisfaction kind regards Peter

Posted 2 years ago

“Would buy again good plants as described. Goodelivery p. Very happy.”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Very good quality plants, they have been delivered in time and looked like in the picture when I ordered them I would recommend this company with confidence.”

Helpful Report

Posted 2 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“From purchase to delivery the tree took some time to arrive. Arrived very dry with most (60%) of branches dried out and dead. It will survive but not really the condition a plant should arrive in!”

Helpful Report

Posted 2 years ago

Hello, thank you for your feedback, I will reach out to you via email to resolve any matters regarding your order kind regards Peter

Posted 2 years ago

Paramount Plants is rated 4.8 based on 3,728 reviews