Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,679 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,679 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 27th October 2024

373

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent plants delivered safely. That you.”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Tree absolutely lovely but did feel delivery v expensive. Very impressed by kindness of staff emails”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Seriously small for the money. One or two spindly branches at the height stated all the rest, the main shrub about 1/3 advertised height.”

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Posted 3 years ago

“Excellent service and the plants ( mature specimens) arrived in very good condition,”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Hello Great service, from start to finish. I was kept informed of delivery times and any potential delays. The tree arrived when stated, the driver was lovely and helpful as the plant was heavy. Nothing was damaged as it had been very carefully wrapped and handled. It is now in its forever home, so thank you Paramount, great service and great product!”

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Posted 3 years ago

“The plants I purchased are fantastic and we are enjoying them very much. There were two orders which should of arrived together but didn't. Upon contacting Paramount they sorted the problem quickly and efficiently, very impressed. Because of the service quality I will definitely use them again. We all make mistakes at times but it's how we handle them and they were first class.”

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Posted 3 years ago

“The plants arrived as promised and in great condition. Have been unable to plant out as yet as we are still having severe frosts in this part of the country, but I forsee no problems.”

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Posted 3 years ago

“I ordered a hydrangea, little lime. Upon ordering I was advised that I would be notified as soon as the plant was ready for delivery. It arrived, we'll packaged and in very good condition with simple advise on what to do before planting. It's in my little garden now and appears to be doing very well. I would definitely recommend Paramount and will be going back.”

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Posted 3 years ago

“Excellent customer service from Paramount Plants. We were kept up to date about our delivery & the trees arrived in great condition. Would definitely recommend and use Paramount again.”

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Posted 3 years ago

“semi mature yews received in excellent condition.”

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Posted 3 years ago

“The Japanese privet is lovely and delivery was communicated well and on time. Thank you”

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Posted 3 years ago

“Extremely professional service and trees, delighted.”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellent service and are now in pride of place.”

Paramount Plants 5 star review on 16th April 2021

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Posted 3 years ago

“Very easy to navigate website. Good communication as to it’s time of arrival. Our tree came on time, very polite delivery man too. Tree was planted the same day and we are very pleased with it and the service.”

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Posted 3 years ago

“The service and quality from Paramount Plants was excellent. They delivered 150 miles away on time and the tree was perfect. I thoroughly recommend them, they were brilliant.”

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Posted 3 years ago

“I am very impressed with the quality of the plants, I received everything on time. I highly recommend it and will continue to buy from this supplier.”

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Posted 3 years ago

“I was MOST impressed by the chap who irons out Potential ‘wrinkles ‘ .. without him , I would have been unable to order the trees, etc Aged 85 and with whatever marbles I ever had , do not DO apps, social media etc. And assuming the trees, GROW , THRIVE etc , I will likely be ordering a Walnut tree and a Japanese quince from yourselves .. to go to GL543QZ for planting in the Autumn.”

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Posted 3 years ago

“The shubs were excellent, however the sales side by on line purchase leaves some improvement required.”

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Posted 3 years ago

“Easy to navigate website. Kept informed of progress, but took a little longer than estimated arrival time. Very nice delivery driver who delivered trees to planting spot rather than kerbside, which was much appreciated as delivery was to an elderly person. Trees look healthy and we are looking forward to seeing how they develop in the coming years.”

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Posted 3 years ago

“Prompt, efficient and professional service throughout - a rare thing today, but Paramount showed these qualities from beginning to end - I will be definitely using them again”

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Posted 3 years ago

Paramount Plants is rated 4.8 based on 3,679 reviews