Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,708 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,708 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 1st February 2025

375

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The plant arrived in very good condition, despite being quite large. It was very well-supported and packed, and Paramount's carriers must be good, as it didn't seem to have suffered at all in transit. In fact, the delivery was a bit quicker than anticipated, and we were about to go away for a few days, so we left it in its packaging but with the top open and a hole cut in the side for a watering can, and took it to a neighbour who watered it for us whilst we were away. We planted it when we returned and could water it ourselves. This doesn't seem to have bothered it. The delivery driver was friendly & helpful, offering to carry it to anywhere I wanted. It's now been in the ground for about 3 weeks, and with lots of watering (because of the drought) it seems to be thriving.”

Helpful Report

Posted 2 years ago

Good morning Martin, We're very pleased you're happy with your order we look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Lovely healthy plant”

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Posted 2 years ago

Good morning Jo-Anna We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Really recommended! I love the trees -beautiful and healthy and like the service.”

Helpful Report

Posted 2 years ago

Good morning, We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Absolutely love these pleached trees, its made a huge difference to our garden”

Paramount Plants 5 star review on 7th August 2022

Helpful Report

Posted 2 years ago

Good morning, We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“These lovely plants come well packaged and in beautiful condition. Would buy again anytime from Paramount Plants. They obviously know their stuff. Highly recommended.”

Helpful Report

Posted 2 years ago

Good morning, We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Found the same plant for half the price and in top condition in my local garden centre .”

Helpful Report

Posted 2 years ago

Hello thank you for your valued feedback, we would be happy to offer a discount on your next order should you use our services again.I will reach out to you via email kind regards Peter

Posted 2 years ago

“My plant arrived in a good condition. It was well packe with its cane support. I have high hopes for it as it is showing some growth already”

Helpful Report

Posted 2 years ago

Good morning, We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“We have bought a number of large plants, trees and shrubs from Paramount Plants over the past two years. We have used them to shield our garden from an obtrusive new-build across the road. The plants were in excellent condition and the Pyracantha Golden Glow had a glorious show of blossom. We are very satisfied with the service from Paramount and would certainly purchase from them again.”

Helpful Report

Posted 2 years ago

Good morning, We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Great service and communication. The pleached trees I ordered are just what I was looking for and the links to the videos about how to plant them were very helpful. I have recommended to others.”

Paramount Plants 5 star review on 24th July 2022

Helpful Report

Posted 2 years ago

Good morning, We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“This is the third time in the last five years I ordered plants from them. I like these guys. Not the cheapest but you get what was advertised on their website. They take individual pictures of each plant. My plant was protected from damage and dehydration. Also, I could request a day for delivery. And last but not least the plant was healthy and it is already thriving in my garden.”

Helpful Report

Posted 2 years ago

Good morning, We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Yet another perfect awesome quality delivery . Fantastic !!!”

Helpful Report

Posted 2 years ago

Good morning, We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Paramount are very customer friendly. The trees I received were as per the images I ordered from and the driver was most charming and accommodating. Thank you”

Helpful Report

Posted 2 years ago

Good morning, We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Great selection. Found exactly what I was looking for. Plant arrived well packaged and in excellent condition.”

Paramount Plants 5 star review on 17th July 2022

Helpful Report

Posted 2 years ago

Good morning, We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“The delivery driver was really helpful and helped me carry an extremely heavy treefern into the garden even though he was not obliged to. Tree fern also arrived in perfect condition.”

Helpful Report

Posted 2 years ago

Hello thank you for your valued feedback, we're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Excellent healthy plants made an instant impact. 1st class service. Thanks.”

Paramount Plants 5 star review on 11th July 2022

Helpful Report

Posted 2 years ago

Hello We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“I’ve had some disappointing plants from other places recently but Paramount is the best - lovely healthy plant, good size, well packaged and delivered - a real joy! Thank you.”

Helpful Report

Posted 2 years ago

Good morning Alli, thank you for your valued feedback, we look forward to being of service to you again kind regards Peter

Posted 2 years ago

“I felt that the customer service team were very helpful and accommodating of my wishes. So far, the trees look lovely all seven of them, one for every decade of the Queen's reign:-)”

Paramount Plants 5 star review on 7th July 2022

Helpful Report

Posted 2 years ago

Hello We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Great delivery service”

Helpful Report

Posted 2 years ago

Hello We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Very good company. Very pleased, prompt delivery.”

Helpful Report

Posted 2 years ago

Hello We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Peter

Posted 2 years ago

“Beautiful trees and very helpful customer service. Fast delivery and generally very positive experience. Thank you so much.”

Paramount Plants 5 star review on 30th June 2022

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Posted 2 years ago

Hello We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Kind regards Karen

Posted 2 years ago

Paramount Plants is rated 4.8 based on 3,708 reviews