Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,710 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,710 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 28th February 2025

376

Anonymous

Anonymous // 01/01/2019

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“Great selection on the website with reasonable prices for the size and quality of the plants. Good communication throughout the delivery process. The plant arrived well packaged and in great condition.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Beautiful trees, arrived in perfect condition, many thanks for the prompt delivery by a courteous van driver!”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“I’ve purchased plants a couple of times from Paramount over the last two years. All plants have been great, packing up great and delivery fine too. A good company if one is looking for something rare or unusual. Tom Short. Peterborough.”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“The hydrangeas are gorgeous and as big as described. They were delivered in great condition.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Thank you, all good, delivery, quality and price.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Very healthy plants, that have enhanced the garden design”

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Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Previous plants all excellent. I was expecting a more tree like Buddleia ,taller less bushy. Hopefully it will grow quickly.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“It took a long time from order date to be finally delivered”

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Posted 3 years ago

“We are thrilled to bits with the service you have given. The delivery driver went in my opinion above and beyond. The shrub was an excellent specimen, absolutely perfect and now in its permanent new home. We will definitely be recommending your company to our friends.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“A perfect service as usual. We would not hesitate to recommend Paramount Plants to anyone thinking of using them. Five stars ⭐️⭐️⭐️⭐️⭐️ from us.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Amazing service from easy ordering, communication emails and delivery and of course my new tree is perfect. Always a slight concern ordering online as to what might arrive but I needn’t have worried. Highly recommend Paramount Plants”

Paramount Plants 5 star review on 17th April 2021

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Excellent plants delivered safely. That you.”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Tree absolutely lovely but did feel delivery v expensive. Very impressed by kindness of staff emails”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Seriously small for the money. One or two spindly branches at the height stated all the rest, the main shrub about 1/3 advertised height.”

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Posted 3 years ago

“Excellent service and the plants ( mature specimens) arrived in very good condition,”

Helpful Report

Posted 3 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 3 years ago

“Hello Great service, from start to finish. I was kept informed of delivery times and any potential delays. The tree arrived when stated, the driver was lovely and helpful as the plant was heavy. Nothing was damaged as it had been very carefully wrapped and handled. It is now in its forever home, so thank you Paramount, great service and great product!”

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Posted 3 years ago

“The plants I purchased are fantastic and we are enjoying them very much. There were two orders which should of arrived together but didn't. Upon contacting Paramount they sorted the problem quickly and efficiently, very impressed. Because of the service quality I will definitely use them again. We all make mistakes at times but it's how we handle them and they were first class.”

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Posted 3 years ago

“The plants arrived as promised and in great condition. Have been unable to plant out as yet as we are still having severe frosts in this part of the country, but I forsee no problems.”

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Posted 3 years ago

“I ordered a hydrangea, little lime. Upon ordering I was advised that I would be notified as soon as the plant was ready for delivery. It arrived, we'll packaged and in very good condition with simple advise on what to do before planting. It's in my little garden now and appears to be doing very well. I would definitely recommend Paramount and will be going back.”

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Posted 3 years ago

“Excellent customer service from Paramount Plants. We were kept up to date about our delivery & the trees arrived in great condition. Would definitely recommend and use Paramount again.”

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Posted 3 years ago

Paramount Plants is rated 4.8 based on 3,710 reviews