Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,708 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,708 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 1st February 2025

375

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great quality plants and was able to take advantage of their winter sale.”

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Posted 2 days ago

“Everyting worked fine - nice plants, reasonably priced, which turned up on time with helpful customer service - thanks”

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Posted 4 days ago

Good afternoon Richard, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 days ago

“I wanted this new cultivar of the mock orange for a new bed near to my patio area. Purchased two mature plants in 20 litre pots. Very well packaged and protected. I greatly look forward to seeing them in all their glory in the summer.”

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Posted 4 days ago

Good morning John, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 days ago

“I am looking forward to seeing how my Acer looks when it has leaves etc. in Spring - so far it is not easy to review it as it has bare twigs - but the twigs are a nice colour I will say. I found the Paramount Plants wesite useful for information on how to plant the Acer - as I am not an experienced gardener. The instructions for planting were helpful!”

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Posted 2 weeks ago

Good afternoon, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 week ago

“The pink marble photina trees arrived in excellent condition. They are very healthy and we are very pleased with them.”

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Posted 2 weeks ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 weeks ago

“Paramount Plant provided an excellent customer care service throughout the buying and delivery of my three Cherry Laurell trees. What also swayed my decision to buy from this company, is the detailed guidance provided on their website with regards to the correct planting of said trees, including the products required necessary to ensure the best possible outcome in their new home. A big thank-you to everyone at Paramount Plants!”

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Posted 2 weeks ago

Good morning Adrian , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 weeks ago

“My lovely plant arrived as described and in fantastic condition. I would definitely order from them again. I'm impressed at all of the above”

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Posted 3 weeks ago

Good morning David , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 weeks ago

“Really pleased with our two purchases birch and maple tree. Havent planted yet, but everyting arrived perfect condition and on time. Well done. We'll be back I am certain .”

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Posted 3 weeks ago

Good morning Neal , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 weeks ago

“Eight Pleached Hornbeam Trees arrived while I was at work, the driver called me and left them at the side of house as instructed. I arrived home to find them exactly as described and was pleasantly surprised by the quality of the training frames not to mention the trees themselves. Because of work commitments I had a professional plant them and was reassured when he told me that he thought they were great quality trees and couldn’t believe the price, perfect for the job and compared to other companies at an excellent price. Fingers crossed they’ll survive this cold snap and snow. Thank you Paramount Plants.”

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Posted 1 month ago

Good morning Martin, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

“my Pillar shape cedar trees (4) arrived safely and in good condition, but have unfortunately suffered from the strong winds/gales this year, and now a couple of them look a little drunk! the root ball arrangement for planting them is good but begining of December was my unfortunate choice!”

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Posted 1 month ago

Good morning Elizabeth, thank you for your valued feedback, we hope all is well with the plants you have received for your order. As these are freshly planted you should be able to straighten them up if you have not done so already. I would advise staking the Thujas until their root systems are more established.Should you require any further advice do not hesitate to contact us kind regards Peter

Posted 1 month ago

“Two very good-looking Nandina Domestica - looking forward to them flourishing in the garden.”

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Posted 1 month ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

“I have used Paramount Plants for a few years now and have never had any issues with the plants and the very helpfull customer services that have advised me what plants suits my needs.”

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Posted 1 month ago

Good morning Seyed , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

“The plants delivered were of high quality. Communication from ordering to delivery was exceptional”

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Posted 1 month ago

Good morning Susan , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

“The plants seem in good condition, but the rootballs are about half the size that your sales team said they’d be, and there are some concerns about whether this will lead to healthy growth. Delivery was also a problem, using a much bigger lorry than specified with no help to unload. These were all things we’d discussed in detail with your sales team and had been given false assurances on.”

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Posted 1 month ago

Good morning Tom, we are sorry for the issues experienced and I will reach out to you via email to resolve kind regards Peter

Posted 1 month ago

“Excellent customer service later applying a discount code I forgot to apply and checkout. Simple online order, tracking and delivery process. Plants in good condition.”

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Posted 1 month ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

“Good quality”

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Posted 2 months ago

Good morning Natalia, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued review Kind regards Peter

Posted 1 month ago

“We wanted to buy as mature an apple tree as possible & Paramount Plants were extremely helpful throughout the whole process. They were very informative with regard to the choice, including a photo of our tree & kept us fully informed of the delivery progress at all stages! They also gave very helpful planting advise! An excellent service!”

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Posted 2 months ago

Good morning Rod, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 months ago

“Brilliant service and quality trees. Communication was very good. There was a delay due to two trees in my order not being up to standard but the team let me know and delivered on time. Trees were as described online and of very good quality. Very happy!”

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Posted 2 months ago

Good morning Ethan, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 months ago

“I purchased Acer Palmatum Dissectum Firecraker from Paramount Plants. They offer excellent value. Plant arrived perfectly packaged. Charlie responded to my query in speedy and professional manner. Highly recommended”

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Posted 2 months ago

Good morning Chinh , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 months ago

“Quality plants delivered with care.”

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Posted 2 months ago

Good morning Karen , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 months ago

Paramount Plants is rated 4.8 based on 3,708 reviews