Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,678 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 27th October 2024

373

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for another beatiful healthy tree”

Helpful Report

Posted 3 days ago

“Our pleached Portuguese Laurels arrived in excellent condition. The ordering and processing of our plants was very easy and delivered without any problems. Would highly recommend.”

Helpful Report

Posted 1 week ago

Good morning John , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 week ago

“Plant arrived as described and in good health”

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Posted 1 week ago

Good morning Marie , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 week ago

“Very pleased. A good, strong plant. Will stand out in my garden when it gets established.”

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Posted 1 week ago

Good morning Martin, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 week ago

“Excellent company. Trees I purchased arrived on time and in excellent conbdition. Paramount Plants kept me informed all the way and their customer service was faultless. Will certainly deal with them again.”

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Posted 1 week ago

Good morning Graham , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 week ago

“Lovely healthy plants”

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Posted 2 weeks ago

Good morning Ronald , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 weeks ago

“The bunny tail grasses came in excellent condition,great size plants.Very happy with my purchase,would be more than happy to buy from Paramount Plants again.”

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Posted 2 weeks ago

Good morning Judith , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 weeks ago

“Plant arrived in good condition, undamaged and seemingly healthy. Good instructions on aftercare. Communication on delivery also plentiful. The only frustration being the very long wait between order and delivery which was approx 3 weeks. Still, it was a plant I can't find locally.”

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Posted 2 weeks ago

Good morning Alison , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback, our apologies for any delays Kind regards Peter

Posted 2 weeks ago

“I bought this beriberis to replace one that had become mishapen. In the spring I look forward to looking at it”

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Posted 2 weeks ago

Good morning Sarah , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 weeks ago

“Plants much bigger than expected. In excellent condition. Extremely happy with my purchase from Paramount Plants. Would definitely use again.”

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Posted 2 weeks ago

Good morning Freya , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 weeks ago

“The plants were in excellent condition. Delivery took a few weeks but I was kept informed of delivery date once I had called to query the delivery. The plants look great and they have taken very well in our front garden; can’t wait to see them grow into a lovely hedge! Will definitely use again. Thank you”

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Posted 2 weeks ago

Good morning Rebecca, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 weeks ago

“A beautiful fabulous shaped amelanchier was delivered promptly. First time using paramount plants and would definitely use again”

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Posted 2 weeks ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 weeks ago

“Easy purchase process on line - products delivered when they said - good delivery staff - quality products”

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Posted 2 weeks ago

Good morning John, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 weeks ago

“Good quality well packaged”

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Posted 3 weeks ago

Good morning Sue , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 weeks ago

“I have bought a number of larger plants/trees from Paramount, the first being the Viburnum Tinus Lucidum Full Standard Trees shown. Paramount excel in every way: clear website, communication about delivery, dedicated delivery team who understand plants (couriers do not always!) and will deliver up a path if asked nicely, plants properly fixed in their containers, healthy plants, and after-sales care/advice. By far the best supplier I have used, my go-to option every time.”

Helpful Report

Posted 3 weeks ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback and image supplied Kind regards Peter

Posted 2 weeks ago

“Helpful. Flexible . Polite. Very healthy tree thanks”

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Posted 3 weeks ago

Good morning Deb , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 weeks ago

“I bought 6 very tall bamboo trees from Paramount, and the team were superhelpful in all pre-sales exchanges, providing information, pictures and advice. Very happy with the trees, and they look great in our garden.”

Helpful Report

Posted 3 weeks ago

Good morning Masoud , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback and image received Kind regards Peter

Posted 2 weeks ago

“Great company, Charlie was exceptionally helpfull in finding the trees I required.”

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Posted 3 weeks ago

Good morning Ray , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 weeks ago

“We replaced on old dead plant . Needing something 5/6ft to give balance with another similar plant either side of a large door. Having bought a similar plant previously, we had confident expectations about the quality of this plant and we were not disappointed. Arrived on time , well packaged as expected. Good strong plant just ready to star bearing berries - very pleased and recommend . Sadly, we had issues with account and order logistics, requiring answers which were drawn out and not always attended to. I had the feeling my questions were put through the 'system' but because they required 'other' departments to make decisions (accounts, sales , despatch , I don't know which) - I was left to wait for an answer for a couple of days sometimes which was not great - needs attention?”

Helpful Report

Posted 4 weeks ago

Good afternoon Linda, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback, we are always looking at improving our processes as we do have many depatments making decisions within the business. Kind regards Peter

Posted 4 weeks ago

“Quick delivery by friendly driver. Follow up help is great.”

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Posted 4 weeks ago

Good morning Lorna , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 4 weeks ago

Paramount Plants is rated 4.8 based on 3,678 reviews