Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,717 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,717 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 28th February 2025

376

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“lovely trees , tehy look good in my garden”

Helpful Report

Posted 5 days ago

“The trees arrived on time and look great and appear to be very healthy. Thanks Paramount.”

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Posted 1 week ago

Good afternoon Barnabas, Thank you for your valued feedback. We are very pleased you're happy with your order. We look forward to being of service again in the future. Kind regards Peter

Posted 1 week ago

“Excellent service. Healthy looking trees safely delivered with care. Sought advice on planting and helpful well informed office staff returned our call promptly.”

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Posted 1 week ago

Good morning S , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 week ago

“Very well grown plants with plenty of root development.”

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Posted 1 week ago

Good morning Abigail , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 week ago

“Overall I am happy with this company. They keep you well informed, via email, of the order status and what to do once you receive your plants. There was a short delay sending my order out, but I was kept upto date and it arrived intact and well watered. It would have been nice to have had some sort of delivery tracking on the day, but this is not an option available. My only real issue, hence the 4 stars was that the small tree I ordered, although well secured for transport purposes, would have been almost impossible for me to remove from the pot had I not had a husband with tools to enable the removal of the two pieces of bracing wood which were wedged into the pot and stapled through the pot into place. They were large heavy duty staples and were pretty difficult to remove which tarnished the experience for me.”

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Posted 2 weeks ago

Good morning Lisa , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 week ago

“Everyone delivers more or lesson time. Thw difference with Paramount is the plants are premium quality, grow and thrive everytime. Would not take a chance on any other, particularly if you are ordering in quantity”

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Posted 2 weeks ago

Good morning Richard , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 weeks ago

“First class service. Plants I ordered were as described and really good quality as well as excellent value.”

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Posted 3 weeks ago

Good morning David , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 weeks ago

“Trees are in excellent condition.”

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Posted 3 weeks ago

Good morning Richard , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 weeks ago

“Plants as described. Arrived in good condition and followed deliver instructions. Great price for product. Would use again”

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Posted 1 month ago

Good morning Aimee Louise, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 weeks ago

“great quality plants and was able to take advantage of their winter sale.”

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Posted 1 month ago

Good morning Lorna , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 3 weeks ago

“Everyting worked fine - nice plants, reasonably priced, which turned up on time with helpful customer service - thanks”

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Posted 1 month ago

Good afternoon Richard, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

“I wanted this new cultivar of the mock orange for a new bed near to my patio area. Purchased two mature plants in 20 litre pots. Very well packaged and protected. I greatly look forward to seeing them in all their glory in the summer.”

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Posted 1 month ago

Good morning John, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

“I am looking forward to seeing how my Acer looks when it has leaves etc. in Spring - so far it is not easy to review it as it has bare twigs - but the twigs are a nice colour I will say. I found the Paramount Plants wesite useful for information on how to plant the Acer - as I am not an experienced gardener. The instructions for planting were helpful!”

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Posted 1 month ago

Good afternoon, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

“The pink marble photina trees arrived in excellent condition. They are very healthy and we are very pleased with them.”

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Posted 1 month ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

“Paramount Plant provided an excellent customer care service throughout the buying and delivery of my three Cherry Laurell trees. What also swayed my decision to buy from this company, is the detailed guidance provided on their website with regards to the correct planting of said trees, including the products required necessary to ensure the best possible outcome in their new home. A big thank-you to everyone at Paramount Plants!”

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Posted 1 month ago

Good morning Adrian , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

“My lovely plant arrived as described and in fantastic condition. I would definitely order from them again. I'm impressed at all of the above”

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Posted 1 month ago

Good morning David , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

“Really pleased with our two purchases birch and maple tree. Havent planted yet, but everyting arrived perfect condition and on time. Well done. We'll be back I am certain .”

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Posted 2 months ago

Good morning Neal , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 1 month ago

“Eight Pleached Hornbeam Trees arrived while I was at work, the driver called me and left them at the side of house as instructed. I arrived home to find them exactly as described and was pleasantly surprised by the quality of the training frames not to mention the trees themselves. Because of work commitments I had a professional plant them and was reassured when he told me that he thought they were great quality trees and couldn’t believe the price, perfect for the job and compared to other companies at an excellent price. Fingers crossed they’ll survive this cold snap and snow. Thank you Paramount Plants.”

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Posted 2 months ago

Good morning Martin, We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 months ago

“my Pillar shape cedar trees (4) arrived safely and in good condition, but have unfortunately suffered from the strong winds/gales this year, and now a couple of them look a little drunk! the root ball arrangement for planting them is good but begining of December was my unfortunate choice!”

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Posted 2 months ago

Good morning Elizabeth, thank you for your valued feedback, we hope all is well with the plants you have received for your order. As these are freshly planted you should be able to straighten them up if you have not done so already. I would advise staking the Thujas until their root systems are more established.Should you require any further advice do not hesitate to contact us kind regards Peter

Posted 2 months ago

“Two very good-looking Nandina Domestica - looking forward to them flourishing in the garden.”

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Posted 2 months ago

Good morning , We are very pleased you're happy with your order, we look forward to being of service again in the future. Thank you for your valued feedback Kind regards Peter

Posted 2 months ago

Paramount Plants is rated 4.8 based on 3,717 reviews