Paragon Bamboo Reviews

Name: Paragon Bamboo
Rating: 4.72

4.7 Rating 1,438 Reviews

93 %

of reviewers recommend Paragon Bamboo

4.7

Based on 1,438 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Paragon Bamboo:

Paragon Bamboo is the leading name in 100% bamboo bedding, including bed linen, duvets, mattress protectors and pillows with a unique 3D hollow fibre centre.

Visit Website

Phone:

+44 (0) 1892 280347

Email:

sales@paragonbamboo.com

Location:

The Long Barn, Ashdown Business Centre, Gillridge Lane
TN6 1UP

Write Your review

Tell us how Paragon Bamboo made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Paragon Bamboo 4 star review on 2nd July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great pillow, very comfy and amaxing sleep support. The Duves are also amazing feeling material with the cover sheets and pillowcases. Thank you for creating the best products for sleep lovers”

Helpful Report

“Save the planet.”

Helpful Report

“Feels like beautiful quality, haven't tried sleeping on it yet as waiting for the new bed. Looking forward to trying it. 100% confident I will love it.”

Helpful Report

“I love your products they are great quality. However, the dispatchers you used were utter rubbish, I was in when he arrived, and he never rang the bell or centered my property he put the parcel over the gate at the bottom of the drive if I hadn't seen him it would have been there for some time.”

Helpful Report

“Eczema sufferer here, bought the 8 piece bed set, winter quilt. So upset at the fact the quilt is too heavy for me, the bedding slips all over the place in the night, i have trouble heaving the quilt back up the bed when half asleep as its that heavy for me. The pillows are fab though. Only had it a week and now stuck with this quilt as cannot send it back as obviously been used. Really wished i had ordered a summer one instead. Not really happy to be honest 😒”

Helpful Report

“Love it so soft and comfortable”

Helpful Report

“Beautiful bedding and very soft. Bought for my daughter who suffers from eczema and needed something breathable and naturally antibacterial. 🌱”

Helpful Report

“Excellent”

Helpful Report

“With the bedding it has always been of a good quality, but the towels are absolute rubbish, more of the pile comes detached with every wash. As the photograph shows. Resume. The towel situation has been resolved, it appears that two rogue towels seem to have got into the batch and perfectly good replacements have been dispatched,”

Helpful Report

“Amazing! I’ve never felt bedding like it. Well worth the money 😊 and it’s better for the environment”

Helpful Report

“I’ve just ordered my second set of bamboo bedding and I love them! They feel so silky and luxurious. I also find that in this cold weather, they really keep us toasty and warm. But in the summer, they keep you cool! In normal times, delivery is very quick but we can’t help the Royal Mail strikes at the moment”

Helpful Report

“I just love your bamboo products. I’ve just bought a set of your towels and they are so light and soft and really dry my skin quickly. To be recommended. I already have a full set of your sheets/duvet covers and pillow cases. Even better than my silk pillow cases! Thank you from one happy customer.”

Helpful Report

“Wonderful service Great product Soft and easy to look after. Once tried no going back.”

Helpful Report

“We already had the sheet and were so pleased with it we ordered the pillow cases and duvet cover. The softness and coolness of this bedding has improved our sleep quality no end. Highly recommend this company.”

Helpful Report

“This is our third order from Paragon. We love the breathability of the bed linens and colours. Unfortunately, this time, Royal Mail decided to deliver it to a different address.....🙆🏼‍♀️🙆🏼‍♀️ Paragon was absolutely fantastic. They sorted the problem out immediately. I honestly think they have the best customer services in any industry. Brilliant company, lovely products, amazing people !!”

Helpful Report

“Good quality and fast delivery”

Helpful Report

“Im happy with my towels they are weaved and stitched very well. My Dressing gowns being sent back the quality is not up to standards in my opinion, i have taken pictures to prove my opinion. I Ordered a Kingsize bedding set, opened my bedding set only to realise its a single bedding set not a King! So obviously i am outraged at this, im told i cannot return it without a charge, fine everyone has rules. But to then insinuate it was me who made the mistake.. I found that rude and unprofessional, i selected Kingsize. I did not get Kingsize? So since i am a busy man and now being charged to return an item thats incorrect, i decided to package it up and ready it to be sent off. Not knowing how long this is going to take to sort out some Bedding, not a country,some bedding.. I decided to Buy my bedding elsewhere, i found a site called Panda and they are by far superior to your site so i bought my kingsize bedding there instead, they offer free returns 30 night trials, i had a good experience with Panda, so other than the items i actually want. The others items, Once returned, i would like refunded ASAP and wont be looking at Paragon again, yes quality is good but customer service is Not. And i am not interested in what went wrong, all i know is my Mrs is not well and the new bedding was for her. So her face when i walked out telling her its a single.... Extremely frustrating. So please awaite my parcel to arrive. Not happy.”

Helpful Report

“Very pleased with my bamboo towels. They are very soft and absorbent. But the photo of the teal colour is misleading - I like the colour but it is much darker than it appears in the photo. And I have no idea why they say don't tumble dry hot - mine were fine. I also ironed the sheets against instructions, and they were fine too.”

Helpful Report

“Great sheets. Very soft and comfy”

Helpful Report

“Towel set 7 plus 1 bath towel arrived on time and well packaged. Lovely soft towels to care for bedridden 91 yr old .”

Helpful Report

Paragon Bamboo is rated 4.7 based on 1,438 reviews