Paragon Bamboo Reviews

Name: Paragon Bamboo
Rating: 4.72

4.7 Rating 1,459 Reviews

93 %

of reviewers recommend Paragon Bamboo

4.7

Based on 1,459 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Paragon Bamboo:

Paragon Bamboo is the leading name in 100% bamboo bedding, including bed linen, duvets, mattress protectors and pillows with a unique 3D hollow fibre centre.

Visit Website

Phone:

+44 (0) 1892 280347

Email:

sales@paragonbamboo.com

Location:

The Long Barn, Ashdown Business Centre, Gillridge Lane
TN6 1UP

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Paragon Bamboo 4 star review on 2nd July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product did not feel natural - very silky and synthetic feel to it. Called before returning it - customer services clerk said that this was possible - returned it - then they said that because it had been opened they could not accept it. So, due to them changing their mind, wasted money on the postage. Also, how can you tell if the product is what you wanted without first looking at it. Poor customer service. Unnatural feeling product.”

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“Excellent products and really quick delivery. We love our bamboo bedding!”

Helpful Report

We are sorry that you did not like the feel of the natural bamboo fabric. It does state on the web site that bamboo bedding has a luxurious and silky feel. We did inform you when you called that if the product had been unwrapped, we could not accept a return. You were advised to put your hand inside the packaging to feel it to see if it was what you expected. When the package was returned the goods had clearly been removed from the original packaging and unwrapped. For hygiene reasons we cannot accept bedding that has been removed from the packaging. All of this is explained clearly in our Returns Policy on our web site.

“We received excellent service from Paragon Bamboo with the products arriving by 10;00 on the NEXT day. The whole process was dealt with very efficiently and I would recommend them. The towels were of very good quality.”

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“Like the fitted sheet, waiting to see durability and washability. Will buy pillowcases etc when needed.”

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“Beautiful duvet cover, so silky soft and cool to the touch. Delivery was super quick and the duvet came packaged in a lovely little Paragon Bamboo drawstring bag. Very happy and will definitely order from Paragon Bamboo again”

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“Very impressive products and service. Arrived next day. Would recommend to anyone”

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“I've used bamboo sheets for quite a few years now, but this is the first time I've bought bamboo towels - and will now be buying nothing else!! Excellent value and service provided by Paragon Bamboo and will buy sheets as well as towels from here, from now on.”

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“Great product bought as a present for our daughter”

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“I have only had my bamboo linen a short while but am so far very pleased with the feel, the comfort and the wash ability- and no ironing !!!!”

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“Very pleased with purchase and excellent communication from the company .... I was kept informed at all times thank you”

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“Brilliant for me (hot flush age!) will be even better in the summer for a further test with them! Easy to wash at 30 degrees and no ironing either which is alway a bonus.”

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“Excellent towel that has stayed incredibly soft after numerous washes. Far nicer feel than non-bamboo towels. Company also delivered quickly.”

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“I can’t comment on the quality of the duvet set as I bought it as a gift in advance of a relative’s birthday but the help I received by phone from the company was excellent. Delivery was prompt with no problems apart from some damage to the outer packaging. If the product proves to be all it promises, will purchase more.”

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“Paragon Bamboo customer services were very efficient and able to answer my questions before I placed an order, which arrived very quickly. I sleep hot but the 500gsm duvet is a revelation! It is cozy and snuggly without being too hot - a combination I have never come across before. The duvet also drapes beautifully. The fitted double sheets are very good quality and silky smooth, though a little large for my 28cm deep mattress - perhaps they will shrink in the wash. However, they are elasticated all round, so I'm hoping they won't move. I will try the bamboo filled pillow tonight. First impressions are that it is very well made and extremely plump, so much so that I struggled to get it inside my pillow protector and pillow case. I think that I may find it too plump for my liking. Perhaps a zip in the cover would help so you can adjust the quantity of filling to your personal preference. All in all I am very impressed with the quality of the products and the service and recommend Paragon Bamboo. I am hoping that they will start producing a lighter approx 250gsm duvet for the hotter summer nights.”

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“The order arrived very swiftly. The product is of excellent quality. It’s softer than other bamboo bedding. The zip is much better than any buttons, and this one is of good quality and inserted sturdily. The only thing I wish these duvet covers had is ties in each corner. If you do not fasten it with corner ties your duvet is likely going to be a ball rather than a duvet.”

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“Very pleased with the lovely bamboo bath towel.”

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“Amazing bedding, will never go back to cotton after sleeping in this, it's so cool to sleep on.”

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“Very cozy and soft bath robe. I am pleased with the feel of it and with the colour.”

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“Bed sheets silky and smooth and I believe help reduce night sweats. Towels soft, absorbent and wash well. Fast delivery.”

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Paragon Bamboo is rated 4.7 based on 1,459 reviews