Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.64

4.6 Rating 16,748 Reviews

92 %

of reviewers recommend Papier

4.6

Based on 16,748 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Papier:

Papier is the new and simple way to personalise and send beautifully designed cards to friends and loved ones, as well as create bespoke invitations & stationery.

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Email:

support@papier.com

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Papier 5 star review on 27th February 2025

602

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am so happy with my invitation and the customer service response. I didn't receive the right amount of envelopes, the team was quick to get me what I needed and amazing to work with. I would purchase it again and recommend it.”

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Posted 6 months ago

“This was a birthday gift for my daughter. Extremely well packaged and presented, a really lovely gift which my daughter loved. Item looked exactly as advertised. Would definitely use Papier again.”

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Posted 6 months ago

“Top-quality school agendas, easy-to-use website, and stellar customer service!”

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Posted 6 months ago

“Great quality and fast delivery ! I ordered some menus and table names for my wedding and was very happy with how beautiful it all looked and how quick I received everything.”

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Posted 6 months ago

“Very good quality book and print”

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Posted 6 months ago

“love love love”

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Posted 6 months ago

“I could not be more thrilled with my order from Papier! Everything is such incredible quality and was delivered so fast. We ordered a bunch of items for our wedding, which is obviously quite a stressful process at times, and papier have gone above and beyond my expectations.”

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Posted 6 months ago

“I had a small issue of my order being misplaced, not by Papier themselves. As soon as I contacted them, I have quick and efficient help and they solved it in moments. I’ve ordered many a card through Papier and this company is my go to. Such lovely, tasteful product and great, great service. Thank you all”

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Posted 6 months ago

“Bought a mid year diary and love the new designs. However, I dislike the new format with less space for every weekday - it doesn't give me enough space to record things and write my to do list. Might have to replace it which is a great shame and waste of money. I wish the old format had been kept.”

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Posted 6 months ago

“I really appreciate being able to order good quality cards for my family in the UK. The cards are always delivered efficiently and on time.”

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Posted 6 months ago

“Let me just say, I’m terrible with planners, but my sister and I are both on our second Papier one! I love that there are not only so many great design options, but also that you can choose the layout whether it be a whole year/half year, whatever you need! Great product, 10/10!”

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Posted 6 months ago

“Very easy to order from; had a wide selection of products and I found exactly what I was looking for.”

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Posted 6 months ago

“Gorgeous planner sent super quick. Lovely packaging and well priced.”

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Posted 7 months ago

“Lovely designs, great quality and easy to use the website. Really happy with our order.”

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Posted 7 months ago

“Really beautiful quality. An item was missed out of my order but the customer service was great and they sent me the missing item immediately. Will be ordering again. Would also make a lovely gift”

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Posted 7 months ago

“My go to place for personal quality cards and stationery. I always get great delight from people who receive a papier card.”

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Posted 7 months ago

“Love the planner!! Just wish it started in July.”

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Posted 7 months ago

“I LOVE using Papier for all of my card and little gifting bits!”

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Posted 7 months ago

“I love the aesthetics of my planner, I was disappointed that it's not a hard-back, its a bit flimsy considering the price, I think I would go to a physical shop in future to save money and get exactly what I'm looking for.”

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Posted 7 months ago

Sorry to hear about the disappointment with your spiral diary, Emma! We've reached out to you via email to arrange a solution. Papier CS Team

Posted 6 months ago

“Excellent quality! Beautifully made and well organized!”

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Posted 7 months ago

Papier is rated 4.6 based on 16,748 reviews