Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.64

4.6 Rating 16,754 Reviews

92 %

of reviewers recommend Papier

4.6

Based on 16,754 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Papier:

Papier is the new and simple way to personalise and send beautifully designed cards to friends and loved ones, as well as create bespoke invitations & stationery.

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Email:

support@papier.com

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Papier 5 star review on 27th February 2025

602

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely amazing products! 10/10 recommend!”

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Posted 9 months ago

“Papier is my go to for beautiful greetings cards!”

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Posted 9 months ago

“I have been ordering birthday photo cards from Papier since my lil one was 1 year old. She is 8 now and am certain that she will cherish the cards with nessages from my wife & Iwhen she grows older. Thanks for such amazing ideas and top notch service Papier! :)”

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Posted 9 months ago

How lovely - thanks so much for your kind review, Vikas! Papier CS Team

Posted 9 months ago

“Shipping and timely manner of product was great. However every page had"add comment or delete" on it. When putting comments it does not delete this and defaults to every page. EXTREMELY frustratring as it was a gift.”

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Posted 9 months ago

“Apart from super fancy, personalised items, the customer service is superb. I cannot express my contentment with Papier. Fav stationery supplier!”

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Posted 9 months ago

“Absolutely beautiful journal. Love it! Superb quality. Really appreciate the free personalisation.”

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Posted 9 months ago

“It’s so cute that it makes me it fun to stay organized!! Love it 💕”

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Posted 9 months ago

“All writing was different size. Barely even able to see any of it. Then some of it was fine. When I look back it all looked the same size.”

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Posted 9 months ago

So sorry to hear this! Please could you pop over some photos showing the issue to support@papier.com so we can look into this for you? Papier CS Team

Posted 9 months ago

“I ordered the notebooks as hostess gifts fo rmy baby shower. Everyone loved them and they came fast / when they said they would.”

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Posted 9 months ago

“Brilliant . Received in good time and exactly as on your site. All ready for uni”

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Posted 9 months ago

“Love the designs and the paper quality … highly recommend”

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Posted 9 months ago

“This is the second Papier journal I have purchased for myself. The quality is outstanding. I purchased the wellness journal and love the guided prompts.”

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Posted 9 months ago

“Papier is my GO TO for journals. The non-spiral spines look so beautiful on my shelf when a journal is filled and I love that I can personalize the cover based on where I’m at in my life. Have been buying journals here for years and will literally never stop.”

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Posted 9 months ago

“I've purchased personalized Papier stationary for years and just recently also designed and ordered our wedding invitations from Papier due to the high quality product they offer and ease of maneuvering their website!”

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Posted 9 months ago

“We've ordered from Papier before with no issues, however, we were a bit disappointed with the quality of our thank you cards. The printing seemed very light compared to the image.”

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Posted 9 months ago

So sorry to hear this! Please do pop over photos of the item received to support@papier.com so we can look into this for you! Papier CS Team

Posted 9 months ago

“High quality paper, binding and artistic look to all products.”

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Posted 9 months ago

“Too much paper before the diary actually starts.”

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Posted 9 months ago

Sorry to hear about the disappointment, Beverley - I'll definitely pass your feedback on! Papier CS Team

Posted 9 months ago

“Excellent, love the cards, the colour and the design, and the speedy service”

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Posted 9 months ago

“Laura was fabulous!!! She helped me with the final touches for a special photo book I was putting together for my father's 70th. She went above and beyond and was so patient. She gave positive feedback and was able to provide me with suggestions that helped me get the best outcome for the book. I highly recommend Laura !! Nicole was super helpful and prompt with her answers. She gave great customer service and was very kind.”

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Posted 9 months ago

So happy to hear this, Olivia! I'll certainly pass this on to Laura & Nicole! Papier CS Team

Posted 9 months ago

“My favorite agendas! My only complaint is the monthly calendar is not at the beginning of the weeks of the month pages! I have to create tabs to easily find them.”

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Posted 9 months ago

Papier is rated 4.6 based on 16,754 reviews