Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.64

4.6 Rating 16,666 Reviews

92 %

of reviewers recommend Papier

4.6

Based on 16,666 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Papier:

Papier is the new and simple way to personalise and send beautifully designed cards to friends and loved ones, as well as create bespoke invitations & stationery.

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Email:

support@papier.com

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Papier 5 star review on 10th February 2025

Ann

Papier 5 star review on 9th February 2025

Shelby

Suzanne

Papier 5 star review on 7th February 2025

Anonymous

588

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Papier is great for schedulers, but not so great for premium note cards.”

Helpful Report

Posted 1 week ago

“Usually have a positive experience but this time the lettering of the personalization was barely visible. I had done any edits required by Papier during the process and it still came out bad. This will most likely be my last experience with Papier.”

Helpful Report

Posted 1 week ago

Oh no, we're really sorry to hear this! Please feel free to reach out to us at support@papier.com with photos of the item and we'll be happy to help. Papier CS Team

Posted 1 week ago

“Papier produces quality products that are long-lasting and beautiful. You can add so much customization to your order and I am so in love with the variation of designs they offer, there is something for everyone here.”

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Posted 1 week ago

“Papier has become my go to company for my yearly planner. The quality of the planners really stands out. After using mine every day for the last year, you can hardly tell it's been used. It feels like a shame to not use it any longer! I also love the ability to customize your order. I've given their items as gifts as well and everyone loves them. You can't go wrong with their products!”

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Posted 1 week ago

“So CUTE!! I customized my Papier Planner and I LOVE it!!! It's exactly what I was looking for to keep my year in order. Thank you Papier!!”

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Posted 1 week ago

“My boyfriend said the weekly planner cured his autism LOL he loves it thank you”

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Posted 1 week ago

“Amazing quality products and customer service”

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Posted 1 week ago

“This journal is an essential tool in managing my wellbeing. I am on to my second journal now and I am so grateful for the moments it has given me to reset my focus and what is important. Writing in it in the morning and night has definitely helped my sleep patterns also.”

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Posted 1 week ago

“Gorgeous 2025 diary with the most perfect layout 10/10. Also obsessed with my plain notebook perfect for drawing! I also love the personalisation”

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Posted 1 week ago

“Impressed, like the different sections for meals. I like that there’s a place to record restaurants to try too. I have many ideas and am excited to use it.”

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Posted 1 week ago

“The planners' design is very pretty and they arrived on time. I got one for myself and another as a git and I was very pleased with my choices.”

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Posted 1 week ago

“Amazing quality and design”

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Posted 1 week ago

“I have purchased journals and planners from Papier for the last three years. I have lived every single journal/planner and they are always good quality. There has only been one occasion where they have made a mistake in my order, they were very prompt in fixing it. I would recommend them to anyone”

Papier 5 star review on 2nd February 2025

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Posted 1 week ago

“I have not received my order yet. It has been a month!”

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Posted 1 week ago

Oh no - so sorry to hear this! We've reached out via email now to arrange a solution. Papier CS Team

Posted 1 week ago

“Great site, great product, well packaged and presented, arrived in good time.”

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Posted 1 week ago

“Lovely quality items. Attractive colours. Novel ideas.”

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Posted 1 week ago

“The notebook is just as shown in the pictures. Personalization was beautiful as with good quality prints! Customer services helped me correct a mistake I made on my order.”

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Posted 1 week ago

“As a visually impaired person, I really wish my planner has more contrast. The lines are super faint, and I think there should be an option if you want faint or black lines.”

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Posted 1 week ago

Thank you for your review, Lindi - we're really sorry to hear this and will certainly pass the feedback forwards! If you'd like to get in touch with us at support@papier.com with any photos of the issue, we'll be happy to help further. Papier CS Team

Posted 1 week ago

“I bought a planner and a recipe book. They are so lovely! I love the layouts, I love the quality and they are the perfect size. I had to work with customer service because there was an issue with USPS and they got back to me promptly and helped me resolve the issue right away even though it wasn’t on their end. I think I found my yearly planner and I can’t wait to check out the other products they offer.”

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Posted 1 week ago

“This is the third time I've bought items from Papier and they never disappoint! Beautiful designs and amazing paper quality.”

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Posted 1 week ago

Papier is rated 4.6 based on 16,666 reviews