Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.64

4.6 Rating 16,751 Reviews

92 %

of reviewers recommend Papier

4.6

Based on 16,751 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Papier:

Papier is the new and simple way to personalise and send beautifully designed cards to friends and loved ones, as well as create bespoke invitations & stationery.

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Email:

support@papier.com

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Papier 5 star review on 27th February 2025

602

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a first buyer I wish to express the overall layout of my academic planner. Having the options to customize in various fonts, colors, and sizes made my academic planner the all time favorite to use. Those like me who are students, I want to advise how useful in what this planner comes with: Timetables, deadlines, monthly/weekly overviews, goal review, and assignment(s) plans! This wonderful composed book provides all the necessary resources for student to plan accordingly as well track a daily habit within school. With this in mind, I also encourage students to take a time to adventure into the many different academic planners to choose from. I chose the “Strawberry Floral” Academic planner with a hardcover book type for my 2024-2024 selection. This book also include additional pages like contact details on the first pages, as well with the addition of goals locating in the rear end of the book as well with a “last moments” feature where students can have signatures like a yearbook! Pros: -The resources and inclusions of this book includes is beneficial for all student types! -The included colorful ribbon provides bookmark page to help buyers keep track of their pages! -Love the additional pages that this book includes: about me, contact details, yearly goals, etc! Cons: -In mind with this book, I’m a first time buyer to papier so I was in mind of the comparison of the paper quality from previous buyers who used planners like mine and defined the pages as “refined and ultimately better and thicker that won’t bleed onto the next page”, although I can say, these pages are paper thin so I advise to caution of the use of water based inks or inks in general that tend to bleed as it will show onto the next page. If you are unsure of what pens, markers, pencils, etc to use, I would recommend searching like websites like “JetPens” as they provide many guides as well writing utensils can help to prevent bleeding on thin pages! -If you are a college student like myself and take summer classes, please note there is not an inclusion for this separate format but ultimately utilized the “deadlines” pages as they were much shorter and conveniently the right amount of boxes as summer classes tend to be shorter! Pages are limited though!!! -There is only one ribbon that counts as a bookmark, I say this as the books format is quite unique so all the pages like weekly and monthly formats are bundled together so there is the frequent back and forth motions to keep track of (sadly I wish there was 2 ribbons included, but unless you have your own you should have no problems) Hopeful improvements: -The usage of 2 ribbon (bookmark) inclusions -Weekly and monthly overviews are separated and formatted to be correspond to the correct date instead of being fully separated -A page section to include summer class(es) -A planner that starts from Jan-Dec”

Helpful Report

Posted 7 months ago

“Overall, the books look cute but are very cheaply made and really disappointing. I was drawn in by the interesting covers and option to "customize", but I would not buy this book if I was able to look and feel it in person before purchase. For the $40ish price point, I was expecting at least a cloth binding on the spine, but these are all paper. The actual paper stock is also pretty thin, with even a normal gel pen ghosting to show through on the other side. It's clear the materials are not high quality. They might work if you are looking to just have it on a shelf, but I know within a few months of actual use, there will be chips and cracks in the spines, and it will not look nearly as nice. Especially for the recipe book, which I was hoping to use for years as a record for future cooking, I know it will not last. When I opened the box, the spine already had a small nick in it revealing the white below, and I know it will not stand up to any amount of cleaning without disintigrating if I spill on it in the kitchen. If you a serious fan of stationary and notebooks, don't buy these. They are not on par with a Moleskine or similar in terms of qualtiy for the price asked. I will not be purchasing again.”

Helpful Report

Posted 7 months ago

So sorry to hear this, Florian! We've reached out to you via email to arrange a solution. Papier CS Team

Posted 7 months ago

“I was honestly amazed at the quality of service and the quality of Papier's printing. The personalised online service is immediate and incredible, and the quality of the stock and fonts/printing is wonderful. I also loved the ability to customise. Delivery was quick with lovely packaging. Quality all round - thank you!”

Helpful Report

Posted 7 months ago

“Gorgeous design on very high quality paper. Quick delivery as well!”

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Posted 7 months ago

“The planner I ordered is very cute and the layout is well thought out and as shown. However, I am quite disappointed in the quality of the cover. It is like a coated thin cardstock, Where as I expected, and would have preferred a thin plastic or cardboard cover as it is more durable.”

Helpful Report

Posted 7 months ago

Oh no, so sorry to hear that! Please feel free to get in touch with us at support@papier.com with photos of the item so we can look into this further for you. Papier CS Team

Posted 7 months ago

“I have purchased mid-year diaries from Papier for myself and gifts for family for past few years. They are more expensive with higher freight than other brands but there is no comparison on quality! I love the feel and design of these diaries and love using each day.”

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Posted 7 months ago

“Great company with great products”

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Posted 7 months ago

“The photo quality of my Husband’s personalised Birthday card is excellent. We are delighted with it. I’d definitely recommend Papier to others looking for a special personalised card.”

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Posted 7 months ago

“Great quality paper. Really impressed will definitely use again for invitation cards. Thank you”

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Posted 7 months ago

“Beautiful site and very easy to use. Especially the customize features- well done!”

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Posted 7 months ago

“Love the wellness journal template and variety of covers. Was super disappointed at the quality of foil print, its unfortunately a detriment to the designs. Would like to see the interludes between months be refreshed occasionally as a regular user”

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Posted 7 months ago

“I think your products are great! I loved being able to sample, I struggled to find that option with other sites.”

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Posted 7 months ago

“Every year, I purchase a new Papier planner with a unique design, which I can personalize with my name. I know that when I order a Papier product, I am guaranteed superior quality, so I return year after year for my stationery needs.”

Helpful Report

Posted 7 months ago

“I purchased a personalised notebook for a friend and she loved it I love the small details you can personalise on all notebooks but the photos I was able to add were amazing and the quality of the notebooks are fantastic”

Helpful Report

Posted 7 months ago

“Good quality products, brand offers a wide range to fit different personal styles, needs and preferences. Options to customise journals / planners. Fast shipping, fun packaging that is in line with their overall branding whilst also being eco-conscious in terms of minimising waste. The higher pricing is worth the experience - 100% recommend.”

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Posted 7 months ago

“Great quality, beautiful design. Quick shipping!”

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Posted 7 months ago

“I LOVE these beautiful planners and recipe book. They are both so well made and beautifully designed. I so appreciate them!”

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Posted 7 months ago

“Fast processing and delivery time, product was as described, great quality.”

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Posted 7 months ago

“Great quality and delivered on time!”

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Posted 7 months ago

“LOVE LOVE LOVE! I use the bespoke notebooks to send to one-to-one clients as a treat. The quality of the paper makes what they write in them have more importance.”

Helpful Report

Posted 7 months ago

Papier is rated 4.6 based on 16,751 reviews