Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.64

4.6 Rating 16,754 Reviews

92 %

of reviewers recommend Papier

4.6

Based on 16,754 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Papier:

Papier is the new and simple way to personalise and send beautifully designed cards to friends and loved ones, as well as create bespoke invitations & stationery.

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Email:

support@papier.com

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Papier 5 star review on 27th February 2025

602

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and product”

Helpful Report

Posted 9 months ago

“I am so glad that I discovered Papier, I go through a lot of journals as I have severe depression and anxiety and it helps to write things down and these are the most beautiful journals, notebooks and diaries I have ever seen. The quality is first class and I haven’t bought a notebook or diary from anywhere else since I found Papier.”

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Posted 9 months ago

“Lovely selection of stationery it’s hard not to just buy everything!”

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Posted 9 months ago

“Such a lovely, unique, selection of card designs and super easy to use (even when on holiday when I had forgot to send an important card)”

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Posted 9 months ago

“Very professional, great quality, great price.. top of market”

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Posted 9 months ago

“Thank you for the gorgeous invitations! They exceeded our expectations and added an extra touch of elegance to our wedding.”

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Posted 9 months ago

“The website is difficult to navigate I would have far rather have spoken to a member of staff to help design the invitations . Frustrating experience. However lovely quality once received.”

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Posted 9 months ago

Hi there, we're sorry to hear you had trouble with the website! Do hop on to live chat with one of our team or send us an email to support@papier.com if you have questions about any future orders! Papier Customer Service Team

Posted 9 months ago

“So amazing! It turned out perfect!”

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Posted 9 months ago

“I love papier! the planners are amazingly crafted and great quality. The layout inside is what makes them my staple planner that I couldn't live without.”

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Posted 9 months ago

“My go-to for all stationery and journaling needs!”

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Posted 9 months ago

“Great quality. Fast delivery.”

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Posted 9 months ago

“This is the second time we ordered from this company. We ordered two wellness journals in the past and a recipe journal most recently. We are so pleased with the quality. They are well made journals. The name customization is beautiful. These are keepsakes. I’m recommending this company to everyone I know.”

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Posted 9 months ago

“We used Papier for our wedding stationary and it all looked beautiful! When our first table plan and order of events arrived it was severely scratched and the wedding was a week away. The Papier team got back to me immediately and sent out a new table plan and order of events as soon as they could. They arrived in time and were stunning, thank you for your quick response with this. I would recommend their stationary to everyone!”

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Posted 9 months ago

“i've bought a few products now from papier and i continue to do so because the designs and quality of the stationary is excellent.”

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Posted 9 months ago

“Danielle helped by filling in my order and it was delivered quickly. I had made a mistake on my first order and credit was given so I did not have to pay twice Which was extremely generous of Papier”

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Posted 9 months ago

“I love the mid-year planners! There is a new format this year. The 2023 version had 2 strings, which i got quite used to. The 2024 version only has one. I need 2 bookmarks!! That is why I only gave a 4 star review instead of 5. Im not sure I like the new format, and already know I like 2 bookmarks at minimum for this book. Other than that Papier is awesome!”

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Posted 9 months ago

“We were thrilled with the photobook we received! The quality of the paper and the layout were both stunning. It was exactly what we were looking for, and we couldn't be happier. I would highly recommend it to anyone looking for a high-quality photobook.”

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Posted 9 months ago

“Beautiful quality, designs, and packaging! Very pleased with my purchase.”

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Posted 9 months ago

“Lovely designs, high quality, responsive customer service”

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Posted 9 months ago

“I love Papier products. They are stylish, useful, and well made. I’m excited to use my daily planner to chart progress toward my goals each and every day.”

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Posted 9 months ago

Papier is rated 4.6 based on 16,754 reviews