Papier Reviews

Name: Papier
Rating: 4.69

4.7 Rating 15,375 Reviews

93 %

of reviewers recommend Papier

4.7

Based on 15,375 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Papier:

Papier is the new and simple way to personalise and send beautifully designed cards to friends and loved ones, as well as create bespoke invitations & stationery.

Visit Website

Phone:

01164647180

Email:

support@papier.com

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Papier 5 star review on 22nd September 2024

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was my first time using the site and creating a journal! Navigation within the site is ok and I'm happy with the purchase. I hope they get even more designs.”

Helpful Report

Posted 3 years ago

Hi Matt - thanks so much for your feedback, I will be sure to pass this on for you! Best wishes, Alicia

Posted 3 years ago

“Order shipped same day as placed and arrived really soon. Quality of card was good and looked lovely”

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Posted 3 years ago

“The album is beautiful and we are pleased in general. The only disappointing thing is for such an expensive item not to arrive in a nice keepsake box.”

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Posted 3 years ago

“I love the card selection and opportunity to personalise. I order A LOT so a reward scheme would work well ... any chance Papier?”

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Posted 3 years ago

“Great quality weekly undated diaries”

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Posted 3 years ago

“Love the paper and the personalization. Would love to see page numbers cos that would make it all easier to use!”

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Posted 3 years ago

“I've used a Papier diary for the past three or four years now. They prints are absolutely beautiful and they're the perfect size/page layout for what I need. Unfortunately, my 2021 diary has several misprints where double page spreads have been printed twice. Not the end of the world, and it won't stop me purchasing again, but I did want to point it out in case it hadn't been picked up. Hopefully my 2022 diary will be as perfect as in previous years!”

Helpful Report

Posted 3 years ago

Hi Sarah, Thank you for your review, I’m so sorry to hear you don’t like the setup of the diary! We developed our 2021 diaries in this way due to consistent customer feedback on our 2020 diaries, asking for a clearer ‘month end’ setup whereby months not finishing on a Sunday have the rest of the week on either side of the lists page, to allow for easier planning and simpler continuation month on month. Previously, our customers found that events in the second half of a week which fell over the end of the month were getting lost on later pages (after the list page), hence us making this change. The new setup gives you the option to plan your events and days either on the end of month week, or start of month week depending on your preference, and you can simply cross off whichever set you prefer not to use. The transition dates (the ones that don’t fall in the month that side of the month end pages), are greyed out to indicate this. Because of the way the dates fall at the end of January and February in 2021 (both ending on a Sunday), the week view for the end of the month does not cross over into the next month, so these months don’t repeat any dates. However, due to further customer feedback, we are reverting out diaries back to the 2020 format for 2022. Alicia :)

Posted 3 years ago

“Wellbeing Journal could do with weekly review pages but otherwise is really lovely, great quality and content. Thanks”

Helpful Report

Posted 3 years ago

“I purchased the Wellness Journal in the green Howie print. It’s so adorable, and I love that there so many options to chose from with a small level of customization. I think the structure in the wellness journal is a great simple structure to start out with some journaling, and making me focus on the positives instead of always just worrying about the stuff going wrong. The paper is thinner than my preference, as I end up seeing some small bleeding on the other side. I was super interested in purchasing the basic dotted grid journal(s) as I found that is better for me long term. But the hardbacks have the thinner paper, or the soft backs are way over priced for the small amount of pages you actually get in them.”

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Posted 3 years ago

“Really fast arrival, but the font on the front of my wellness book is slightly off centre which is annoying...otherwise very efficient having paid £6 for quick delivery”

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Posted 3 years ago

“Stylish, beautifully presented. Perfect gift. A tad expensive.”

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Posted 3 years ago

“All very nice, but I do like a one-page calendar of the whole month at the beginning of a new month. I realize you have a year's long calendar in the beginning of the book, but having a visual "map" of the month's 4 weeks and days on one page at the start of a new month of weeks is a help. My previous day planner was for an academic year. Now that I'm retired, I'm trying to make the switch to a January to December calendar. Becky F”

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Posted 3 years ago

“Lovely quality”

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Posted 3 years ago

“Bought as a gift which was well received. Great quality, would buy again.”

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Posted 3 years ago

“Papier's website was very easy to navigate, and just as easy to purchase. Product ( 200 cards) were delivered promptly.”

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Posted 3 years ago

“Website a nightmare but quality, production and delivery service really good.”

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Posted 3 years ago

“The notebook is very lovely & well made (a five-star in those ways). It’s a little small for real, practical use as a journal, alas. What I’d really love is a standard sized notebook, wire-bound, with perforated pages & narrow rule, but with your elegant covers.”

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Posted 3 years ago

“Was ok....”

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Posted 3 years ago

“Love the books.”

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Posted 3 years ago

“The writing set I ordered came speedily and very well packaged as not to be damaged in the post. I love it. The issue I had was doing the personalisation. You couldn’t make it bigger enough to see the type face properly or the colour and I was a bit disappointed with my colour.”

Helpful Report

Posted 3 years ago

Papier is rated 4.7 based on 15,375 reviews