Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.67

4.7 Rating 16,240 Reviews

92 %

of reviewers recommend Papier

4.7

Based on 16,240 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Papier:

Papier is the new and simple way to personalise and send beautifully designed cards to friends and loved ones, as well as create bespoke invitations & stationery.

Visit Website

Email:

support@papier.com

Write Your review

Tell us how Papier made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Papier 5 star review on 11th January 2025

550

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing planners! Every year I buy all my diaries, journal etc. exceptional customer support!”

Helpful Report

Posted 52 minutes ago

“Great product, very satisfied!”

Helpful Report

Posted 1 hour ago

“Beautiful Products!”

Helpful Report

Posted 1 hour ago

“Easy to use website. Amazing service. Such a high quality book! We absolutely love it!!”

Helpful Report

Posted 1 hour ago

“I still haven’t received it”

Helpful Report

Posted 1 hour ago

“Excellent quality notebooks, personalisation is a nice touch and makes for a great gift.”

Helpful Report

Posted 2 hours ago

“I ordered a personalised reading journal and also a recipe book for my daughter, and they are both beautiful. They arrived beautifully packaged and are such good quality. My daughter was absolutely thrilled. Would definitely recommend their products.”

Helpful Report

Posted 2 hours ago

“Papier provided a lovely individual option for my new diary. A fantastic way to see in the New Year, makes you feel enthusiastic about 2025!”

Helpful Report

Posted 12 hours ago

“My journal is simply lovely. It is very thoughtfully laid out, such beautiful quality, and everything I need to make my year the most successful. Thank you”

Helpful Report

Posted 12 hours ago

“I like how the website displays the inside pages and layout of the planner.! That's the main reason I chose to buy from Papier.”

Helpful Report

Posted 14 hours ago

“Lovely quality, makes for a really special gift with the personalisation options too.”

Helpful Report

Posted 17 hours ago

“The travel books I purchashed were very good quality and I loved the option to personalize! The options for covers were so cute and made a great gift! The shipping was very quick as well and came wrapped very nicely! Would get again!”

Helpful Report

Posted 18 hours ago

“Hardcover seem very high quality and nice! But the spiral, while priced sensibly the same, seems of much lesser quality and much more fragile.”

Helpful Report

Posted 18 hours ago

“Love the personalisation and the quality is fantastic. Very happy with all of my orders.”

Helpful Report

Posted 19 hours ago

“Love the print, great quality”

Helpful Report

Posted 19 hours ago

“Beautiful personalised planner, in navy leather and rose gold stencilling. This was my first purchase from Papier and I’ve already placed another order since”

Helpful Report

Posted 22 hours ago

“Highly recommend! Such an amazing choice of designs, will definitely be purchasing every year.”

Helpful Report

Posted 22 hours ago

“I love these planners and buy one every year. They’re always so beautiful and well-made. I did deduct one star for this year because it’s the first year the Papier logo is on the front near your name and you cannot take it off. I feel that detracts from their old-world charm and personalization and there is already a prominent logo on the back.”

Helpful Report

Posted 22 hours ago

“Rubbish they will not give the £10 off when you sign up for your first order”

Helpful Report

Posted 22 hours ago

“Exceedingly helpful customer service assistance and a great product. I will definitely be a customer again.”

Helpful Report

Posted 1 day ago

Papier is rated 4.7 based on 16,240 reviews