PaperMountains Reviews

Name: PaperMountains
Address: York HouseWaterside CourtNeptune CloseMedway City EstateKent, York HouseWaterside CourtNeptune CloseMedway City EstateKent, Rochester
Rating: 4.90

4.9 Rating 272 Reviews

100 %

of reviewers recommend PaperMountains

Company Reviews

Metrics

Info

4.9

Based on 272 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01634298571

Email:

sales@papermountains.com

Location:

York HouseWaterside CourtNeptune CloseMedway City EstateKent,
York HouseWaterside CourtNeptune CloseMedway City EstateKent
Rochester
ME2 4NZ

PaperMountains 5 star review on 15th November 2023

Valerie

Anonymous

Anonymous // 01/01/2019

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“It was a pleasure to use this Company, they helped me when another firm let me down and within a few hours had collected my files. The Driver was polite and very obliging and the disposal was dealt with promptly. I have recommended this Company to many of my Clients. The price for the work was also very competitive. Extremely pleased with a very Professional Company.”

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“I was so impressed regarding the service of Paper Mountain and their staff.We had a lot of personal papers that we could not shread ourselves and they sent bags and picked up at time agreed. Their response with confirmation of disposal was so quick and paying over the phone was dealt with promptly.I recommend them to all our friends. Thank you”

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“Excellent service, would definitely recommend using them. Fast collection of shredding sacks and great customer service.”

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“The service was easy to arrange; I explained my need and though I was only a private house hold they treated me with all the care I think a business would have received. A date was arranged and this was kept to. The driver was really helpful and I would use this company again. I have already told two or three of my friends about their service. Great!”

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“Service excellent, would definitely use again”

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“Very quick and easy to use service. Will be using again when I need to. The only thing I would say i that you should make it more clear that the invoice is genuine. I get a lot of spam emails that are 'invoices' and I nearly deleted yours!”

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“A company very attentive and responsive to their customers needs offering a quick reliable and courteous service.”

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“Very good service all round, with very friendly staff. Each month we have a few boxes we need to scan and shred. They come and collect from the office and they are back with the scanning disc and boxes within a few days. Very easy to communicate with, all it takes is one email or phone call and our goods can be collected that afternoon or next day. We have had no big issues with any service they have provided.”

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“Bags quickly delivered & collect on request”

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“Helpful, friendly service which has proved to be very cost effective.”

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“I was very happy with the service that I received. My documents were picked up from my home address and I was able to find out the time when the driver was going to arrive at my property. The charge was reasonable as well. I will use the service again and recommend the service to others.”

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“I found your details on my computer when searching for a personal "Confidential Document Destroying Company". I have used the service once, and have been very pleased with the quality of the waste bags and the prompt collection. I intend to use this company again in the next few weeks as I have many more private & out of date papers, which I cannot destroy myself. All in all - excellent service. Thank you Mitchell-Innes (name NOT to be used in publicity).”

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“Very quick and effective service.”

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“Prompt service, overall experience excellent”

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“Good initial information followed by efficient collection at time promised.”

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“Thank you! From the moment I rang Paper Mountains to when they collected -and then sent a certificate - I was impressed with the service. At every level I was assured of confidentiality with the safe disposal of my documents and have recommended the service to my colleagues. An excellent service... M. Cvetkovic, BACP Accredited Counsellor, Hertfordshire.”

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“I received a prompt and cost effective service.”

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“Very helpful company, I'm moving house and needed to get rid of a lot of paperwork, it was very easy to book, and great that all my confidential paperwork was destroyed safely and securely.”

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“I am now a small domestic user of a few sacs for shredding but I am treated as if I am a large corporate organisation.”

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“I was very impressed with the service Paper Mountain provided for me, with only 5 bags of paper to be recycled. I was 'phoned to explain that the van may arrive a little later and when the van arrived the collection was very smooth and the man in charge was polite and efficient. Similarly I was asked to complete this review; it wasn't just sent to me. The price I have been charged was reasonable and I will definitely use them again, if required.”

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PaperMountains is rated 4.9 based on 272 reviews