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Paper Bag Co Reviews

4.8 Rating 438 Reviews
95 %
of reviewers recommend Paper Bag Co
Company Reviews Metrics Info
4.8
Based on 438 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Paper Bag Co Reviews

About Paper Bag Co:

Paper Bag Co are the market leader in supplying a full range of custom, wholesale and promotional carrier bags made from paper, cotton, canvas and other environmentally friendly materials.
We pride ourselves on having a bag to suit every kind of business and any occasion. With a complete choice of quality bag designs, fabrics, dimensions and styles we make sure that your exact needs are catered for. From paper bags with handles and printed paper bags to plain, natural cotton bags, we can help find the perfect bag to suit all of your requirements. We ethically source our materials and care about high standards in forest management. We make ordering easy too, by having a simple selection, artwork upload and order process with fast turnaround times and help available from our dedicated team of experts.

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Birmingham City Mission
Verified Reviewer
“Great strong quality, quick delivery and good price. Will continue to order paper bags from Paper Bag Co - perfect for packing food parcels at our food bank.”
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Anonymous
Verified Reviewer
“Fantastic service - prompt email replies, answered any queries we had regarding logo and printing etc. Great delivery time too, would certainly re-order in future.”
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Tim Lee
Verified Reviewer
“Fantastic customer service, superb timescales on turning around bags at short notice, and even split the delivery for us and directed some straight to Spain. Highly recommend and we will definitely use Paper Bag Co again in the future!”
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Nook Houseplants
Unverified Reviewer
“Really quick service and great quality products, we have ordered from them a few times now, and will continue to do so!”
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Anonymous
Verified Reviewer
“Easy to use website. Swift delivery. Arrived in excellent condition and on time. Sturdy product perfect for our needs. Thanks!”
Helpful Report
Anonymous
Unverified Reviewer
“I’ve been asked to write a review on an item I’m still waiting to receive. I ordered these bags a week ago snd still not arrived! Not the best service sadly!!”
Helpful Report
Good afternoon, Please could you advise me of an order number and I will investigate this ASAP for you. Goods are dispatched the same day for a next day delivery. I will need to chase this up with our 3rd party courier. If its been lost in transit, I will re-dispatch your goods again today for a delivery tomorrow. I look forward to hearing from you
Anonymous
Unverified Reviewer
“Excellent quick service. Quality product.”
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Anonymous
Unverified Reviewer
“Good service and good quality.”
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Anonymous
Unverified Reviewer
“These bags were the perfect size and the service was great. We used them as part of our business to give goodie bags to students at the beginning of term. Thank you!”
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Kate
Unverified Reviewer
“Customer service from quote to completion and delivery was excellent. We're very happy with our new bags. Size, quality and price was important to us and the team at Paper Bag Co and Cotton Bag Co met our expectations.”
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Catherine Dryden
Unverified Reviewer
“Great product - speedy delivery 💘”
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Mr Simms
Unverified Reviewer
“Quality bags great delivery time”
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Peter
Verified Reviewer
“Great service - simple to order and delivered on time. What more can you ask for.”
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Jennifer Earnshaw
Unverified Reviewer
“Excellent on both price and delivery. Very satisfied.”
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Elinor Clunie
Verified Reviewer
“Communication was great all the way through the process, product was excellent quality, well packaged and delivered when I was told. All in all a five star performance. Would recommend”
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A.Rogers
Unverified Reviewer
“Really helpful and polite. Kept me informed all the way through the order and shipping process. Product is great quality. Will be ordering again from you!”
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Lucy Cartledge
Unverified Reviewer
“Good Qulity affordable bags! With prompt delivery and good communication and service. A down side I’d say is the organic bags are not washable which is a real shame. And my design did not come out quite as clear as the image that was sent, would not put me off ordering again however.”
Helpful Report
Good Afternoon, Thank you for your honest review, we are sorry your image has not been printed as clear as you hoped, the PDF visuals we supply for approval are clearer on a screen than the physical screen printed bags them self, but we are glad this has not put you off reordering again.
SALLY SCHEFFELS
Unverified Reviewer
“Great Product, the best bags in my view. I have tried others but the quality not as good. Ordering very simple via PaperBag website. Delivery excellent always arrive next day.”
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Anonymous
Unverified Reviewer
“Very pleased with the quality of the product. Affordable prices and good quantity available. The delivery was quick. I shall certainly put this company at top of my list when I require another order.”
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Janette Spencer
Verified Reviewer
“I am absolutely over the moon with all 3 orders I've recieved. At last I have found a company that supplies good quality totes. I will be placing regular orders. Many thanks Janette”
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Paper Bag Co is rated 4.8 based on 438 reviews
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