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Paper Bag Co Reviews

4.8 Rating 438 Reviews
95 %
of reviewers recommend Paper Bag Co
Company Reviews Metrics Info
4.8
Based on 438 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Paper Bag Co Reviews

About Paper Bag Co:

Paper Bag Co are the market leader in supplying a full range of custom, wholesale and promotional carrier bags made from paper, cotton, canvas and other environmentally friendly materials.
We pride ourselves on having a bag to suit every kind of business and any occasion. With a complete choice of quality bag designs, fabrics, dimensions and styles we make sure that your exact needs are catered for. From paper bags with handles and printed paper bags to plain, natural cotton bags, we can help find the perfect bag to suit all of your requirements. We ethically source our materials and care about high standards in forest management. We make ordering easy too, by having a simple selection, artwork upload and order process with fast turnaround times and help available from our dedicated team of experts.

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Anonymous
Unverified Reviewer
“Easy to order and a swift delivery but unfortunately the bags we have used up to now have had bases go through straight before adding any items and tearing though once items put into bag. These bags are NOT fit for purpose.”
Helpful Report
Thank you for taking the time to leave us your honest review. We take constructive criticism in our stride and would love the opportunity to make your experience with us a better one. Firstly, I would like to apologies that the bags you had ordered did not fit the requirements you needed them for. We do however offer a wide variety of bags with different strengths, and I am sure that we would have another bag type that could meet your required needs. We are more than happy to send out samples of the different options we have available, so if you would be interested in looking for an alternative option then please do get in contact with us and we will be happy to help.
TIGHI
Unverified Reviewer
“Outstanding service! So quick from order to delivery! Thank you.”
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Anonymous
Unverified Reviewer
“Brilliant order delivery service. Bags are prefect!”
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Anonymous
Verified Reviewer
“Very happy with the service, thanks :)”
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Anonymous
Verified Reviewer
“Great quality and service”
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Louise & Grace
Unverified Reviewer
“Great price and super fast delivery!”
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Catherine
Verified Reviewer
“Fantastic customer service and products, we've ordered our branded paper bags from this company for the last couple of years, and more recently we ordered some cotton printed bags. Fantastic quality and a good price, plus our clients love them too. A special thanks to Jemma, for all her help and advice.”
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Anonymous
Unverified Reviewer
“Quality,products, price,service, eco friendly, Everything is excellent 💯👏”
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Anonymous
Unverified Reviewer
“all services are awesome”
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Anonymous
Unverified Reviewer
“Colour full n nice n excellent collection n useful to nature”
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Anonymous
Unverified Reviewer
“Nice collection and excellent quality”
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Adam Yates
Verified Reviewer
“Extremely helpful and the team assisted & advised from order to delivery. Excellent service. Final product looks great as well. Thanks!”
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Andy D
Verified Reviewer
“1st order via website after a quick call to check em out. Fast, friendly, efficient service, great product, wouldn't hesitate to recommend.”
Helpful Report
Many thanks for taking the time to leave this review and share this great photo with us! :)
Athene WHITFIELD
Unverified Reviewer
“What a great & so user friendly website. I will be placing a small order next month but it will be the first of many.”
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Anonymous
Verified Reviewer
“Super fast response, and a really quick turnaround and delivery.”
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Many thanks for the review, we aim to please : )
Lucy Todd
Verified Reviewer
“Great customer service, super friendly and responsive staff. Excellent quality and great value. I've ordered custom paper mailers and custom tissue paper for my retail business from Paper Bag Co and they have been a joy to work with. I'm so pleased with how the products have turned out, and have had excellent feedback about them. I also love the more sustainable ethos of the company. Well done guys - keep up the good work! Lucy mylittlegreenwardrobe.com”
Paper Bag Co 5 star review on 25th June 2021
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Sabine Antonia
Verified Reviewer
“I hardly ever leave a review but I have ordered the luxury rope kraft paper bags and they are really great. They look stunning and price is good and delivery was super easy. I will keep ordering these. Thank you!”
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Anonymous
Verified Reviewer
“Very poor customer service, huge delays to responding to calls, texts and emails which is surprising due to spending 1000's each month. We are now looking for a new supplier as the communication has been so unreliable. This is a real shame as the product and ethics are good.”
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Noorun
Unverified Reviewer
“Quality is amazing! My personalised bags were so nice. And the lovely team worked super hard and delivered within days of ordering”
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Harts Natural Seafoods Ltd.
Unverified Reviewer
“Could not be happier, super quick turnaround, high quality end product, and great price.”
Helpful Report
Paper Bag Co is rated 4.8 based on 438 reviews
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