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Paper Bag Co Reviews

4.8 Rating 426 Reviews
95 %
of reviewers recommend Paper Bag Co
Company Reviews Metrics Info
4.8
Based on 426 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Paper Bag Co Reviews

About Paper Bag Co:

Paper Bag Co are the market leader in supplying a full range of custom, wholesale and promotional carrier bags made from paper, cotton, canvas and other environmentally friendly materials.
We pride ourselves on having a bag to suit every kind of business and any occasion. With a complete choice of quality bag designs, fabrics, dimensions and styles we make sure that your exact needs are catered for. From paper bags with handles and printed paper bags to plain, natural cotton bags, we can help find the perfect bag to suit all of your requirements. We ethically source our materials and care about high standards in forest management. We make ordering easy too, by having a simple selection, artwork upload and order process with fast turnaround times and help available from our dedicated team of experts.

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Isabelle Emery
Verified Buyer
“Very pleased with my order, which is acid free burgundy tissue paper. I will use it to wrap my handmade products. Very quick for delivery.”
Helpful Report
Glen Weaver
Verified Buyer
“Excellent products, and excellent service”
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Nicola Lazaru
Verified Buyer
“Very quick delivery and lovely quality bags!”
Helpful Report
Anonymous
Verified Buyer
“An easy website to navigate and very quick delivery.”
Helpful Report
Adam Deeley
Verified Buyer
“Prompt service and amazing quality. They arrived quicker than expected and the quality of the print and service is amazing. Thank you again and we will definitely be returning!”
Paper Bag Co 5 star review on 5th August 2024
Helpful Report
Anne Hawes
Verified Buyer
“We’ve been using Paper Bag co for many years now for our two vintage shops. The paper carrier bags are sturdy and our customers love that they’re sustainable. We’re making our way through all the dotty and striped counter bags, which we give out with jewellery purchases. Right now we’ve got the yellow and lime green tissue paper but by autumn we’ll change it to a darker colour. We love the variety on offer at Paper Bag Co and the swift delivery!”
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Tomasz Mazgaj
Verified Buyer
“I am incredibly grateful for the exceptional service provided by Paper Bag Co. Their communication was prompt and efficient, and they were immensely helpful in resolving my issue. The level of service was impeccable, and their dedication to customer satisfaction truly stood out. Thank you, Paper Bag Co, for your outstanding support and professionalism. I will definitely be a returning customer!”
Helpful Report
Faye Lamb
Verified Buyer
“Bag order perfect as always. However, I was surprised to see the changed site and miss having the reward points that were on the previous wholesale site.”
Helpful Report
Gemma Taylor
Verified Buyer
“Incredible service, the team couldn't have been more helpful with queries on products, the shipping service was very fast and the quality of the product is wonderful! Very happy, will definitely be using again and wuld 100% recommend.”
Helpful Report
Hannah Mahon
Verified Buyer
“Brilliant communication, fast delivery and the product is perfect.”
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Johnny Gilchrist
Verified Buyer
“Great. Good price. Easy to order and all came in good time. What more could you want?”
Helpful Report
Melanie Molesworth
Verified Buyer
“Sadly I have still not received it... I postponed delivery once until the following day but delivery didn't happen. I've been without the small bags I ordered for my shop for too long.. Very frustrating ! ordering was simple and I was optimistic they would arrive quickly ... sadly not the case.”
Helpful Report
We are sorry to hear the bags have still not been delivered, after looking into this further, the order did get despatched the same day as the order was placed, also this was out for the Next Working Day delivery, a redelivery request was then made, unfortunately it looks as though there had been a delay on the day of redelivery. The order is out for delivery today. I will track the delivery again at mid day and will contact you with an update.
Andrea Kay
Verified Buyer
“Always great products, prices and superfast delivery! We were down to our last bag and they came next day. Thank you”
Helpful Report
Heather Burrage
Verified Buyer
“these are a great company to work with. keep you informed of your order and quick to email. good quality products too.”
Helpful Report
Anonymous
Verified Buyer
“Disappointed with one of the items being missing though Kimberley was very helpful would probably think twice about ordering again from yourself not necessarily down to the company but the courier you use”
Helpful Report
Melanie Hunt
Verified Buyer
“Easy to use website, quick delivery with bags well packaged to avoid damage, good quality bags for pick and mix sweets, love the colours, great value”
Helpful Report
Anna Birkett
Verified Buyer
“The bags are exactly as described and perfect for my small business. They arrived super quickly too!”
Helpful Report
Pam Horrocks
Verified Buyer
“Good qulaity bags, at a good price and always good service and delivery.”
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Sylvia Merritt
Verified Buyer
“Always great quality and quick delivery”
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Anonymous
Verified Buyer
“Great quality, service and prompt delivery, we have used paperbag.co for several years now and have no hesitation in recommending them.”
Helpful Report
Paper Bag Co is rated 4.8 based on 426 reviews
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