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Paper Bag Co Reviews

4.8 Rating 426 Reviews
95 %
of reviewers recommend Paper Bag Co
Company Reviews Metrics Info
4.8
Based on 426 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Paper Bag Co Reviews

About Paper Bag Co:

Paper Bag Co are the market leader in supplying a full range of custom, wholesale and promotional carrier bags made from paper, cotton, canvas and other environmentally friendly materials.
We pride ourselves on having a bag to suit every kind of business and any occasion. With a complete choice of quality bag designs, fabrics, dimensions and styles we make sure that your exact needs are catered for. From paper bags with handles and printed paper bags to plain, natural cotton bags, we can help find the perfect bag to suit all of your requirements. We ethically source our materials and care about high standards in forest management. We make ordering easy too, by having a simple selection, artwork upload and order process with fast turnaround times and help available from our dedicated team of experts.

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Coddiwomple, Newlyn
Unverified Reviewer
“Excellent product and excellent next day delivery”
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WoolAnne's
Unverified Reviewer
“Great service. I was expecting my order to take weeks and it arrived within 2 days, so very happy with the quality and service provided”
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Jo Baren Eyewear
Verified Reviewer
“First time using this company and will most definitely be using them again. Bought luxury bags for my business, contacted them via phone to ask if they could send me some samples to choose from. Matt was really helpful and within 2 days I received 4 different bags. Placed my order online which was quick and easy to navigate and I received the bags the day after because I ordered before 3pm. The bags are lovely quality just what I wanted and the customer service was excellent. Highly recommend.”
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Mo Grant
Unverified Reviewer
“Lovely bags and brilliant delivery service, great value for money as well.”
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Anonymous
Unverified Reviewer
“The order was not the size I was looking for.”
Helpful Report
Thank you for taking the time to leave us your honest review. Of course we would love the opportunity to rectify any issues our customers have encounter when making an order with us. For this reason I would love if you could give us a call or an email and we can discuss other potential bag types/sizes that would be more suitable for your needs? We can also arrange for a collection of any products that are of no use to you and process a refund for these once we have received them back within our warehouse. I hope this is helpful and thank you again for bringing this to our attention.
Gillian And Olivia
Unverified Reviewer
“Great service ,very quick dispatch, highly recommend will be ordering again :)”
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Anonymous
Unverified Reviewer
“Excellent service and quality product. What more can you ask for?”
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Carolynne Rowe
Unverified Reviewer
“I have been using this company for a number of years,the bags I have found to be of good quality and delivery is excellent”
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Anonymous
Unverified Reviewer
“Easy to order and a swift delivery but unfortunately the bags we have used up to now have had bases go through straight before adding any items and tearing though once items put into bag. These bags are NOT fit for purpose.”
Helpful Report
Thank you for taking the time to leave us your honest review. We take constructive criticism in our stride and would love the opportunity to make your experience with us a better one. Firstly, I would like to apologies that the bags you had ordered did not fit the requirements you needed them for. We do however offer a wide variety of bags with different strengths, and I am sure that we would have another bag type that could meet your required needs. We are more than happy to send out samples of the different options we have available, so if you would be interested in looking for an alternative option then please do get in contact with us and we will be happy to help.
TIGHI
Unverified Reviewer
“Outstanding service! So quick from order to delivery! Thank you.”
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Anonymous
Unverified Reviewer
“Brilliant order delivery service. Bags are prefect!”
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Anonymous
Verified Reviewer
“Very happy with the service, thanks :)”
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Anonymous
Verified Reviewer
“Great quality and service”
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Louise & Grace
Unverified Reviewer
“Great price and super fast delivery!”
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Catherine
Verified Reviewer
“Fantastic customer service and products, we've ordered our branded paper bags from this company for the last couple of years, and more recently we ordered some cotton printed bags. Fantastic quality and a good price, plus our clients love them too. A special thanks to Jemma, for all her help and advice.”
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Anonymous
Unverified Reviewer
“Quality,products, price,service, eco friendly, Everything is excellent 💯👏”
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Anonymous
Unverified Reviewer
“all services are awesome”
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Anonymous
Unverified Reviewer
“Colour full n nice n excellent collection n useful to nature”
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Anonymous
Unverified Reviewer
“Nice collection and excellent quality”
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Adam Yates
Verified Reviewer
“Extremely helpful and the team assisted & advised from order to delivery. Excellent service. Final product looks great as well. Thanks!”
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Paper Bag Co is rated 4.8 based on 426 reviews
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