Paper Bag Co Reviews

Name: Paper Bag Co
Address: Unit 6 Woodlands Industrial EstateEden Vale Road, Unit 6 Woodlands Industrial EstateEden Vale Road, Wiltshire
Rating: 4.80

4.8 Rating 426 Reviews

95 %

of reviewers recommend Paper Bag Co

Company Reviews

Metrics

Info

4.8

Based on 426 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Paper Bag Co:

Paper Bag Co are the market leader in supplying a full range of custom, wholesale and promotional carrier bags made from paper, cotton, canvas and other environmentally friendly materials.
We pride ourselves on having a bag to suit every kind of business and any occasion. With a complete choice of quality bag designs, fabrics, dimensions and styles we make sure that your exact needs are catered for. From paper bags with handles and printed paper bags to plain, natural cotton bags, we can help find the perfect bag to suit all of your requirements. We ethically source our materials and care about high standards in forest management. We make ordering easy too, by having a simple selection, artwork upload and order process with fast turnaround times and help available from our dedicated team of experts.

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Paper Bag Co 5 star review on 5th August 2024

Adam Deeley

Paper Bag Co 5 star review on 25th June 2021

Lucy Todd

Paper Bag Co 5 star review on 17th July 2020

TheFinestBubble.com

Anonymous

Anonymous // 01/01/2019

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“I had a great customer experience with paperbag. Their customer service team is excellent and everything ran smoothly from enquiring about pricing to receiving the finished goods. We will definitely use them again”

Helpful Report

“Our company ecofleet, mindful delivery, www.theecofleet.com placed an order with Paper Bag Co. We were thrilled with the competitive prices, the product, the design as well as the rapid and efficient delivery. Thank you Paper Bag Co! 5 stars!”

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“Brilliant Customer Service from start to finish! The production of our beautiful canvas bags was seamless and they arrived quickly. Guests LOVED them! Thank you so much to Sam and the rest of Paper Bag Co!”

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“Have been using the paper bag co for sometime now, very prompt service and delivery. Website easy to follow. Bags good quality with a vast array of colours to choose from. Very happy with the service I have had these past 2 years..”

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“was not sure how the bags would be as they are cheap but i am very impressed with the quality of the bags and the delivery was on time would recommend them and will order from them again thanks”

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“Firstly impressed by the pricing, very reasonable compared to other suppliers I have used. The sales team phone back when they say they will and are very helpful on the phone. I actually ordered wholesale bags for delivery but collected direct from Paper bag Co as they are fairly near to me. They offered to refund the delivery charge without me even asking (great). I met Nikki in person who had dealt with my order and was able to discuss future orders for printing. Overall, super happy with the service and will be using Paper bag Co from now on.”

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“prompt & accurate delivery”

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“Great service & product, quick delivery, we will definitely order again.”

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“Easy to use website. Goods arrived the next day by timed 1hr time slot delivery”

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“I have used Paper Bag Co a few times, buying 1000 bags printed with our own design each time. They made some small changes to my design on this latest occasion with fuss. Service has always been good but I think they're getting even better. They are always courteous, the price is reasonable, and they always turn my orders around quickly. The packing was better on this latest occasion, putting 200 bags in a box instead of 333 as before. I'm not as strong as I was.”

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“Fabulous, fast and friendly.”

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“Easy to follow web site, super friendly and helpful staff both on the phone and when we called in, nothing was too much trouble. So refreshing to have a company with a bright, cheery and helpful attitude!”

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“I love the way you laid out your website it was user-friendly all the sizes were easy to understand and a description was exactly what I got they are really good quality nicely made and delivery was fast”

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“Great counter bags, been looking for a while and these are perfect”

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“As they say on TV, does exactly what it says on the tin. Very quick delivery.”

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“Great quality bags, very fast delivery, never had any problems been using the company for nearly 3 years. Would be nice if they put more offers on.”

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“Prompt service and quality product. Would recommend.”

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“Excellent quality product. Quick delivery.”

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“Excellent service as I wanted the Paper Bags quite urgently. Definitely would use your company again.”

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“The bags are thin and the handles really stand out as they are much whiter. Also some of the bags only have one handle. Will choose to pay more next time for something that looks and functions better.”

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So sorry to hear this. Had we have known about this issue, we could have offered a replacement/alternative on a next day delivery, at no extra cost. We will be checking our stock on this style of bag to investigate this further. We aim to offer top quality bags and pride ourselves of excellent customer service - we hope this hasn't put you off ordering with us in the future.

Paper Bag Co is rated 4.8 based on 426 reviews