Paper Bag Co Reviews

Name: Paper Bag Co
Address: Unit 6 Woodlands Industrial EstateEden Vale Road, Unit 6 Woodlands Industrial EstateEden Vale Road, Wiltshire
Rating: 4.80

4.8 Rating 426 Reviews

95 %

of reviewers recommend Paper Bag Co

Company Reviews

Metrics

Info

4.8

Based on 426 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Paper Bag Co:

Paper Bag Co are the market leader in supplying a full range of custom, wholesale and promotional carrier bags made from paper, cotton, canvas and other environmentally friendly materials.
We pride ourselves on having a bag to suit every kind of business and any occasion. With a complete choice of quality bag designs, fabrics, dimensions and styles we make sure that your exact needs are catered for. From paper bags with handles and printed paper bags to plain, natural cotton bags, we can help find the perfect bag to suit all of your requirements. We ethically source our materials and care about high standards in forest management. We make ordering easy too, by having a simple selection, artwork upload and order process with fast turnaround times and help available from our dedicated team of experts.

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Paper Bag Co 5 star review on 5th August 2024

Adam Deeley

Paper Bag Co 5 star review on 25th June 2021

Lucy Todd

Paper Bag Co 5 star review on 17th July 2020

TheFinestBubble.com

Anonymous

Anonymous // 01/01/2019

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“Turnaround was relatively quick, and issue with the print quality was fixed efficiently.”

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“Very efficient service and very friendly staff”

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“Bags are great but customer service is very poor. I emailed regarding having mine printed, was given a quote which I thought was very high and then never received another response. I would have purchased the bags from somewhere else but these were the perfect size.”

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“Great quality bags”

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“Thanks very straightforward and speedy delivery.”

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“Always great quality, and this time i was advised on an alternative which worked out better at less of a cost to me...so excellent advice....thankyou so much again....i can highly recommend..”

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“The product looks great. Staff replied promptly to my (many inane) questions. One suggestion, in future you cater a little more towards customers who don't have technical knowledge of file formats and design software e.g. I had a high res version of the image I wanted on the bag, which you guys told me was insufficient. It took a lot of back and forth to realise that you guys could redraw it in your desired format for a small fee - if novice customers knew that at the beginning it would prove helpful. Thanks for everything though!”

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“Paper Bag Co have been an absolute pleasure to deal with. Jemma, who helped me, went out of her way to get my last-minute order done in time and delivered incredibly quickly. Even when I missed the delivery, she ensured it was rescheduled immediately and was always extremely friendly and happy to help. The environmentally friendly, ethically sourced nature of their bags was also very important to the conservation charity that I work for. Can't wait to use them again!”

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“We needed some promotional bags for our new community hub. We also wanted the bags to be ethically sourced. We found the Paper Bag Co very helpful with reassurances that the bags are manufactured in a Fair Trade certified factory and are audited regularly. They also provided advice on the logo format. The whole process was trouble-free and Dan and Florence were really professional and supportive. We would highly recommend this company.”

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“The Paper Bag Co was the only company I contacted who were happy to discuss my enquiry over the phone. An excellent price was offered for the 100 charity shoppers and a draft design sent within hours. The order was dispatched within week and arrived by courier the day after it left the factory. The quality of the linen bag, the size and the printing were all first class. I would highly recommend the Paper Bag CO!”

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“Great communication on a quick turn around project.”

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“Many thanks for a very efficient service, with an excellent quality, competitively priced paper bags. We will look forward to doing further business with you.”

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“Great bag, great communication :) Will be placing another order!!”

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“Found exactly what I was looking for and delivery was quick. I will definitely use Paper Bag Co again.”

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“Thank you for making our new organic cotton bags! Great quality bag and print. Fantastic service from a friendly team! Fast responses to emails and very helpful. Thanks for everything! The bags look great :)”

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“This was a repeat order, as we were very happy with the quality the first time. They are quick and friendly - and that made us happy!”

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“Prompt and efficient service, excellent customer service and amazing short lead times! Superb !”

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“Having used Paper Bag co for the last five years, they have consistently offered a first class service, supplying a quality product at competitive rates.”

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“Friendly, reliable service. I can't fault them”

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“I urgently needed 1000 personalised paper bags for an event we decided to sponsor last minute and with a very tight deadline and was about to give up searching, as every other company I spoke to either quoted me very expensive or they couldn't make the deadline. Jim was very helpful and not only gave his professional advice on size, type and materials, based on my needs, but also ensured I am happy with the way they turn out by following up on every step and going the extra mile. I would definitely recommend them for any printing services they have to offer. 5 stars is an understatement!”

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Paper Bag Co is rated 4.8 based on 426 reviews