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Paper Bag Co Reviews

4.8 Rating 438 Reviews
95 %
of reviewers recommend Paper Bag Co
Company Reviews Metrics Info
4.8
Based on 438 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Paper Bag Co Reviews

About Paper Bag Co:

Paper Bag Co are the market leader in supplying a full range of custom, wholesale and promotional carrier bags made from paper, cotton, canvas and other environmentally friendly materials.
We pride ourselves on having a bag to suit every kind of business and any occasion. With a complete choice of quality bag designs, fabrics, dimensions and styles we make sure that your exact needs are catered for. From paper bags with handles and printed paper bags to plain, natural cotton bags, we can help find the perfect bag to suit all of your requirements. We ethically source our materials and care about high standards in forest management. We make ordering easy too, by having a simple selection, artwork upload and order process with fast turnaround times and help available from our dedicated team of experts.

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Jo Webster
Verified Reviewer
“Easy ordering process, friendly team. Slight problem with the digital printing on first order, but swiftly rectified, and great customer service.”
Helpful Report
Gemma
Verified Reviewer
“Bags came in good time and are of a good quality. They are exactly as described on the website”
Helpful Report
George
Verified Reviewer
“Very disappointed with the bags received. Quality is good, but having ordered a box of mixed bags (6 colours available) and received all green bags (and a handful of pink) I am severely disappointed. I would have ordered the colour I prefer and not the mixed box had I known. It just so happens that green and pink are the least favourite colours amongst my staff and I. Why sell them as mixed when You basically just get one colour. Will return if able”
Helpful Report
Many thanks for contacting us and for the review. We offered the twisted handle paper bags mixed colours in the sale as we had several partially filled boxes of each colour. This proved to be extremely popular and sold out very quickly. We apologise that you only received two colours on this occasion, which left you feeling disappointed. I understand my colleague Nicky has already been in touch and issued a refund and arranged collection for you.
Metis Homes
Unverified Reviewer
“efficient and delivered fast”
Helpful Report
Tony Mile Patmore
Unverified Reviewer
“price was competitive and delivered on time!”
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Tyrone
Verified Reviewer
“Very good service, cant fault them at all! Love the end product.”
Helpful Report
Curtis Packaging
Verified Reviewer
“Communication, response times, understanding of brief, flexibility and final delivery all exceeded expectations. We're thrilled with our bags. Thanks to all the team.”
Helpful Report
Anonymous
Unverified Reviewer
“Easy to order fast delivery!”
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Anonymous
Verified Reviewer
“Excellent service, delivered on time and looking fantastic!”
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KEITH SKINNER
Verified Reviewer
“Fast delivery, arrived in good condition and bags are good quality. Will re-order again when needed.”
Helpful Report
Tim
Verified Reviewer
“Love the bags. Good quality printing on cotton bags (with high density and no glitches). Bang in the middle of their delivery estimate (a welcome surprise).”
Helpful Report
Adam Hyde
Unverified Reviewer
“Bags arrived really quickly and excellent quality. Will 100% order with them again”
Helpful Report
Katie
Unverified Reviewer
“Great quality bags, efficient service!”
Helpful Report
Katie
Verified Reviewer
“Great service and really good quality bags. Very helpful and efficient staff too! Would highly recommend.”
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Anonymous
Unverified Reviewer
“Love our new bags. Great service and prompt delivery !”
Helpful Report
Georgia
Verified Reviewer
“Amazing quality bags, turned around in incredible time with friendly and personal service from every team member we spoke to. Thank you!”
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Anonymous
Verified Reviewer
“Great personalised service, finished product and timely delivery. Will definitely use Cotton Bag again. Thanks”
Helpful Report
Anonymous
Unverified Reviewer
“Great advice on artwork and printing, fast delivery and the finished bag is fantastic. I was worried that the fine detail wouldn't be picked up but it came out perfectly. Thank you Paper Bag Co.”
Helpful Report
Anonymous
Unverified Reviewer
“Jon turned our design round for delivery within a week. The bags looked great and made a real impact at our event.”
Helpful Report
Anonymous
Verified Reviewer
“Great service and the bags looked very upmarket and classy to promote the £20million development we were promoting. Many thanks”
Helpful Report
Paper Bag Co is rated 4.8 based on 438 reviews
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