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Paper Bag Co Reviews

4.8 Rating 426 Reviews
95 %
of reviewers recommend Paper Bag Co
Company Reviews Metrics Info
4.8
Based on 426 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Paper Bag Co Reviews

About Paper Bag Co:

Paper Bag Co are the market leader in supplying a full range of custom, wholesale and promotional carrier bags made from paper, cotton, canvas and other environmentally friendly materials.
We pride ourselves on having a bag to suit every kind of business and any occasion. With a complete choice of quality bag designs, fabrics, dimensions and styles we make sure that your exact needs are catered for. From paper bags with handles and printed paper bags to plain, natural cotton bags, we can help find the perfect bag to suit all of your requirements. We ethically source our materials and care about high standards in forest management. We make ordering easy too, by having a simple selection, artwork upload and order process with fast turnaround times and help available from our dedicated team of experts.

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Rebecca
Verified Reviewer
“I'm currently at our World Conference in Boston, which our order of bags was intended for. The bags look very professional and are well suited in size for our customers usage. Many thanks to the PaperBagCo team for producing these in good time for us!”
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Claire Mackie
Unverified Reviewer
“Great quality, quick turnaround and helpful staff.”
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Jamew Lucas
Verified Reviewer
“Service and delivery was incredibly prompt. Communication was friendly and staff seemed to like what they do. Price was great for what we wanted - full colour DTG onto natural cotton bags. I think for the price paid they are really good. Colours could be a little stronger but again, for the price paid they are certainly good enough. Thanks.”
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Anonymous
Verified Reviewer
“Our branded cotton tote bags were ordered, printed and turned around within a very tight time frame, and were exceptionally well received by our staff and clients alike. The only criticism, if any, was the lack of customer care and / or continuity whilst our main salesperson was on annual leave which at one point was bordering on the point of rudeness and I would go as far to suggest that if this had been my first point of contact I would not have continued my sale with this company. That said, based on the product, I will be likely to be buying again from Paper Bag Co.”
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Sophie Boulton
Verified Reviewer
“The jute bags are better than expected, really good quality at an extremely reasonable price. Will be shopping with you again.”
Helpful Report
Marriage's
Verified Reviewer
“Fantastic service at very short notice from us. Products were of a very high standard, we would highly recommend.”
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Rosie
Verified Reviewer
“They're such good quality and great service!”
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Kat Seymour
Verified Reviewer
“Exactly what we wanted. Seem good quality. Delivered when asked for. Very helpful staff.”
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Anonymous
Verified Reviewer
“Great quality and fast service. Very happy with Paper Bag Co, would use again and recommend.”
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Anonymous
Verified Reviewer
“I placed two orders in a short amount of time. I like that they print the bags locally, which makes turnaround more of a guarantee. They do everything through phone and email instead of through their website. While this can be a little inconvenient at times, all in all it made for a more personal experience and I had faith that they could get the job done on time. I've dealt with many companies who do the same sort of work and you're lucky if you can find a phone number, let alone talk to a real person if you have a problem.”
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Anonymous
Unverified Reviewer
“Great service”
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Anonymous
Verified Reviewer
“Bags arrived quickly. Well packaged and I damaged. Represent good value for money.”
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Anonymous
Verified Reviewer
“Fantastic speedy, efficient and friendly service.”
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Joseph Poskitt
Unverified Reviewer
“Good price, fast delivery everything perfect. Thanks for your quality service. Joe.”
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Parcel
Verified Reviewer
“Good products”
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Anonymous
Unverified Reviewer
“Good quality bags but the colour chart described as ‘ivory’ and what arrived is deep cream or magnolia! If colour matters maybe ask for a sample.”
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Leo
Unverified Reviewer
“Great service, high quality products!”
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Anonymous
Unverified Reviewer
“Lovely bags, yet the first batch we had were damaged and nobody was interested in ringing me back to rectify. So I have £40 of damaged bags with a case of bad communication!”
Helpful Report
So sorry to hear this. Please could you contact me on 01373 825 834 and ask for Louise so I can investigate this further for you. We would like to check our stock on this style of bag to investigate this further. We aim to offer top quality bags and pride ourselves of excellent customer service - we hope this hasn't put you off ordering with us in the future.
The Kent Candle Company
Verified Reviewer
“Excellent service! This is the first time we have used this company and we are delighted with their speed of service and products. The bags are of exceptional quality and really add to the quality of the product being purchased. They look very expensive and we will definitely be back for more!”
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JC
Verified Reviewer
“Good service and reasonable prices, will order again.”
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Paper Bag Co is rated 4.8 based on 426 reviews
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