“IM LEAVING 1 REVIEW FOR ALL THE DIFFERENT COLOURS I ORDERED. I was impressed with the speed of delivery and customer service and the price was right too. I am happy to use you again, after moving to you from another supplier. Just be aware that some of the metal frameworks in some of the lanterns were going a bit rusty. It wasnt bad enough to effect our event this time, but one of the reasons I have changed suppliers is that my last order with them was terrible for rust, to the extend that some of the framework broke.”
“I bought the red, white and emerald green in various sizes for a Christmas display. The delivery was very quick and I am very imoressed with the quality of the lanterns. Would definitely recommend”
“I phoned up and they helped me with a very last min request for an event which I couldn't be more grateful for. The lady I spoke with was really friendly, I needed items next day for a wedding and they got right on it. I will be using them in future for our lanterns.”
“Delivered some of the lanterns after the event date stated despite us calling to say they were missing from the first delivery and not to bother resending”
“I do not like to leave poor reviews for a small company but their system failed me. As a result, 2 lots of monies came out of my account. As I only got 1 order confirmation I had believed that only 1 payment came out of the account. It take many emails but I got a refund but it was hard work going”
Thanks for your feedback.
As we discussed, the two payments came from your card because you placed two separate orders with us, each for different lanterns. Two order acknowledgments were sent, but you didn't receive one of the emails. We couldn't issue a refund until you had returned one of the orders to us, but we issued the refund immediately upon receipt. I'm sorry you are disappointed, but I'm not sure we could have reasonably done anything further!
“All lanterns were great i bought red,white and blue, easy to unfold and fold up again, kept box for long term storage, brought them in every night in case of rain, looked great with my Union Jack Bunting for Jubilee
Will certainly buy again for other celebrations.
LOvely colour choices”
