Pall Mall Barbers Reviews

Name: Pall Mall Barbers
Rating: 4.90

4.9 Rating 1,254 Reviews

99 %

of reviewers recommend Pall Mall Barbers

4.9

Based on 1,254 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Pall Mall Barbers:

Pall Mall Barbers is a barbershop chain with six locations in London, one in Birmingham and one in New York City.

Pall Mall Barbers was originally founded in 1896 as the Pall Mall Toilet Saloon at No. 27 Whitcomb Street, just off London’s iconic Trafalgar Square. Since then, we’ve served countless gentlemen in our 122 years, helping them look their best and make their first impression count.

Pall Mall Barbers provides both classic and contemporary men’s hair cuts, as well as beard trimming and shaving services. We also offer our own unique men’s grooming product collections, men’s hairstyling products, shaving creams, shaving brushes, double edge razors, beard oils, moustache wax and traditional wet shaving vouchers.

We exist to empower gentleman to look and feel fantastic in order to take on the challenge of life and achieve their aspirations. Our dedicated team of male grooming professionals have a combined experience of over 450 and we are passionate about developing partnerships with our clientele through a deep understanding of what they are aiming to achieve. Every one of our clients receives a grooming experience that is bespoke to their individual needs.

Pall Mall Barbers operates to exacting standards and has a robust and comprehensive approach to delivering services and developing products and staff to ensure that every grooming experience and product that we develop is of the highest quality. This focused approach has led to us becoming the most awarded independent and the best barbershops in Europe with 23 award winning products and over 10 industry awards across our services and products.

https://www.pallmallbarbers.com/locations/

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https://booking.pallmallbarbers.com/webstoreNew

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Phone:

020 7930 2592

Email:

info@pallmallbarbers.com

Location:

45, Fitzroy Street, London
W1T 6EB

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Pall Mall Barbers 5 star review on 15th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made an appointment for a £60 haircut with my usual stylist. Got text the day before at 5pm asking me to confirm. Travelled to KX, booked in and then sat there for 15 mins. In the end I had to ask where she was and was told she’d quit. Shocking customer service and I won’t ever use them again.”

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Posted 4 years ago

“Love it, I am regular client for may years and I really enjoy each I come to see Maria.”

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Posted 4 years ago

Hello, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience at Pall Mall Barbers; our barbers will be happy to read your review. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again. Kind Regards, Pall Mall Barbers

Posted 4 years ago

“Great service and wonderful barbers!”

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Posted 4 years ago

“I've been a regular here for a few years now, getting my beard maintained by Michael. I get so many nice comments about the beard on a daily basis and it's all thanks to him. Everyone there is friendly and they go out of their way to make your visit a relaxing and enjoyable experience!”

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Posted 4 years ago

“Sally is super professional, friendly and cuts a great haircut. Super easy time and it’s the second time I’ve travelled an hour for her to cut my hair. See you in a month! Regards, Jason”

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Posted 4 years ago

“Been going for the last few months, Sally at Birmingham has transformed my hair. They have a friendly service, and are always polite”

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Posted 4 years ago

“I come to London once a year from NYC and It’s always a treat to get my hair cut by Alex in the Trafalgar Square store. Alex is a fantastic barber and a top guy! I would 100% recommend - I love he’s experience and stories!”

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Posted 5 years ago

“I popped in for a haircut with out having an appointment and I was greeted by a member of staff at reception to be extremely welcoming and very much happy to accommodate me. I travel a lot for work and it’s very rare to come across a member of staff that not only offers impeccable customer service but also take so much pride in his chosen profession and also excels in providing one of if the the best service I have ever received in any barbers I have been to. Long story short this barbers name is Christopher and I highly recommend anyone to visit him.”

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Posted 5 years ago

“Always get a great cut with Chris love the banter and would highly recommend”

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Posted 5 years ago

“Had a walk in haircut with Chris, could not ask for more pleasant conversation (no Brexit) great haircut even my wife commented and that has not happened in years!”

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Posted 5 years ago

“Pretentious”

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Posted 5 years ago

“Jane is a a great hairdresser, we have good chats, share banter and this is what being a good hairdresser is all about. Pall Mall is a proper barbershop with good people and a good atmosphere.”

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Posted 5 years ago

“first time and wont be returning - asked for what i wanted and got the complete opposite.”

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Posted 5 years ago

“The staff and the haircut was amazing but some investment needs to be done the store. How can you not have air conditioning. The Staff work hard and should not be expected to be working in these conditions and more importantly paying customers should not be expected to go through this either. Ive been coming here for over 2 years and no changed have been made regardless of numerous emails and recommendations. You cant go and invest in opening stores in New York and London but you cannot look after the existing ones...”

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Posted 5 years ago

“What a great experience!! Can't recommend Matt highly enough. Great chat but also really knowledgible when it comes to mens hair and style!”

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Posted 5 years ago

“I've been coming to Pall Mall Barbers in Westminster for quite a while now; before this I went to Pankhurst in Soho and a couple of unhappy visits to Ted's. Ryan's been cutting my hair from the beginning. He does a great job, it's quick and fuss-free and the app they have, along with the appointment reminders they send out, makes booking (and remembering to book) really easy. I strongly recommend Pall Mall Barbers and Ryan in particular.”

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Posted 5 years ago

“Went here for the first time today. Quite a lot more expensive than what I usually pay and later noticed my hair was to cut an even length on the side. Never again.”

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Posted 5 years ago

“Really good service with a great result. Thanks to Matt at the Birmingham Mailbox :)”

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Posted 5 years ago

“Nous sommes des touristes français (de Lille), venus quelques jours à Londres. C'est en sortant du métro à Paddington que nous sommes tombes sur le Pall Mall Barbers. Nous avons adoré la prestation de Vito et Klevis pour la barbe et la coupe de cheveux ! Rendu impeccable, et super sympas en plus. Nous recommendons à 100%.”

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Posted 5 years ago

“Not a great haircut for the price to be honest. The older barber with the shaved head in the Fitzrovia Branch really does talk way too much and, should really focus on cutting the hair. Have been to the one in St James Park too but they’re not much better skilled unfortunately. And what’s with this tipping rubbish? I will tip but, only when I am happy and the barber had done a really good job. Here it seems like it’s “expected” even if they do a below par job. Typical of that “Traditional Turkish Barbers” really. Teds and this company avoid at all costs. There are much better around for the same price.”

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Posted 5 years ago

Pall Mall Barbers is rated 4.9 based on 1,254 reviews