Paisley Freight Reviews

Name: Paisley Freight
Address: 2 Airlink Industrial EstateInchinnan Road, Paisley
Rating: 3.90

3.9 Rating 395 Reviews

72 %

of reviewers recommend Paisley Freight

Company Reviews

Metrics

Info

3.9

Based on 395 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Paisley Freight:

Paisley Freight offers national and European delivery services for alloy wheels, tyres, bikes, car parts and pallets. We currently offer next working day delivery within the UK and express European delivery services.

We understand that the cost of delivery is important to all, from businesses to individuals. Therefore, we work with our network of couriers to provide low prices for a selection of services.

Visit Website

Phone:

0141 244 0148

Email:

delivery@paisleyfreight.com

Location:

2 Airlink Industrial EstateInchinnan Road
Paisley
PA3 2RS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Third time we have used Paisley Freight and they have excelled on every occasion. Would absolutely 100% recommend. Thank you Paisley Freight.”

Helpful Report

Hi Steve, We are happy to hear you have consistently received a good service from Paisley Freight and hope you use us again in the future. Kind Regards Paisley Freight

“Good customer service from Carol at Paisley Freight. After a collection hiccup with the driver going to the wrong house, I am glad to say Carol at the delivery service desk at Paisley Freight went out of her way to help me. Thank you for your great customer service. Paisley Freight - Tracking code: 20181210112438-A3759”

Helpful Report

Hi Rob, We do use APC for our collections and is stated in our terms and conditions. We do not post a failed collection card but we will send you an email to that effect. On this occasion, Paisley Freight called the mobile number given on the booking with no answer. We have organised a recollection and updated the number so there should be no more problems. Kind Regards Paisley Freight

“First class service and a great price!!!!”

Helpful Report

Hello, Thank you for taking the time to review Paisley Freight. We work hard to ensure a good service is provided and hope you use us again in the future. Kind Regards Paisley Freight

“A great service. On prompt helpful and quick, I recommend and will use again. TC, Herefordshire”

Helpful Report

Hi, We are happy to hear you are receiving a good service from Paisley Freight and hope you continue to use us in the future. Kind Regards Paisley Freight

“Used for Bike Shipping - fantastic service, quick and reasonably priced”

Helpful Report

Hi Craig, Thank you for taking the time to review Paisley Freight's bike services. We are happy to hear you were impressed by our services and hope you use us again in the future. Kind Regards Paisley Freight.

“great speedy delivery! just think the company should provide you a delivery/collection time that they will deliver, its hard to send/receive a parcel and telling the other person that you have to stay at home all day, a rough timescale between maybe 12-4 or 8-12 would be good, rather than being told it could be anytime between 8-6. Otherwise amazing service!”

Helpful Report

Hi D, Thank you for taking the time to review Paisley Freight. I understand it is inconvenient but as we work with a courier network it is difficult to pinpoint time slots. However, we are always looking for a solution to this problem. Kind Regards Paisley Freight

“Over 10 deliverys now All on time and from collection to delivery spot on great service defo recommended.”

Helpful Report

Hi George, We appreciate you taking the time to review the service we provide. Always happy to hear when our customers benefit from our services and we hope you use us again in the future. Kind Regards Paisley Freight

“Excellent rapid service for transporting wheels and tyres.”

Helpful Report

Hello, We are happy to hear you were pleased with the service we provide and hope you use us again in the future. Kind Regards Paisley Freight

“Absolutely delighted with the service. Only thing was that i had to ask the seller to wrap the wheels which he kindly did. Overall, excellent fast and friendly service. Would definitely use their services again.”

Helpful Report

Hi Erik, We ask customers to adhere to our packaging requirements to ensure the safe delivery of their parcels. We are happy to hear you were delighted with the service provided and hope you use us again in the future. Kind Regards Paisley Freight

Helpful Report

“very happy with service quick pick up from bournemouth 3.30 drop of next day north wales by 2 well done , would use again ,kevin”

Helpful Report

Hi Kevin, We are happy to hear you received a good service from Paisley Freight. We do hope you use us again in the future. Kind Regards Paisley Freight

“Excellent service yet again, bike collected 13.15 p.m. and delivered the next day by 09.45 a.m.”

Helpful Report

Hello, Thank you for taking the time to review Paisley Freight. We work hard to ensure our customers receive an excellent service. We do hope you use us again in the future. Kind Regards Paisley Freight

“Never again ! Booked on 19th Oct for a courier to collect a small child’s trike ! Spoke to the advisors online to tell me how to package it and the measurements were fine ! Booked all online to have it collected fine ! Then no delivery !!! Contacted paisley to be informed it’s 19cm too big ! What !!! I now have a disabled little girls birthday Monday to which will now cost me £300 to purchase another one to get it ontime for her ! Disgusting service not a happy customer and would not use again !!!”

Helpful Report

Hello, We are sorry to hear your parcel was not delivered. As we work with a network of couriers we have to adhere to strict packaging, dimension and weight requirements. Our customer service team would have advised the parcel would be fine for delivery if measurements are within 1.6m (length), with the sum of the width and height not exceeding 1.2m. If the parcel exceeds these dimensions when at the depot then it cannot be sent. We are sorry for the inconvenience this has caused. We advise double checking the dimensions before shipping. Kind Regards Paisley Freight

“Very good service picked up on the Wednesday I booked and deliver to me the next day very happy to use again.”

Helpful Report

Hi Mark, We are happy to hear are satisfied with the service provided by Paisley Freight and hope you do use us again in the future. Kind Regards Paisley Freight

“very impressed,great service, was collected the Thursday morning and delivered next day.easy to book and would use again for large items like a saddle.”

Helpful Report

Hi Tina, Thank you for taking the time to review Paisley Freight. We have a variety of different options for large items, we do hope you think of us again in the future. Kind Regards Paisley Freight

“Placed order on Monday,goods collected on Tuesday and delivered on Wednesday lunchtime!!! How’s that for service. I would say 1st class.”

Helpful Report

Hi Bill, We are delighted to hear you have received a good service. We work hard to ensure our customers consistently receive a good service. Kind Regards Paisley Freight

“Does what it says she on the tin 10/10.”

Helpful Report

Hello, We are glad you are happy with the service you received. Please think of us again in the future. Kind Regards Paisley Freight

“Very poor service. Charged me £9.99 for a missed collection when i was in all day waiting for them. Even tried telling me the tried to ring me but i didnt have any missed calls. Was unwilling to check with the driver if he was at the right house. Totally unwilling to help”

Helpful Report

Hi, We are sorry our driver missed you for the collection. We want to get to the bottom of any issue you are having. If you wish us to investigate this further please email us on delivery@paisleyfreight.com (including your reference number). Kind Regards Paisley Freight

“Excellent service, speedy and helpful delivery Thank you”

Helpful Report

Hi Mr Sander, Thank you for taking the time to review Paisley Freight. We are happy to hear you have received an excellent service and hope you think of us again in the future. Kind Regards Paisley Freight

“Quick and very good service would recommend”

Helpful Report

Hi Mr Virk, We are happy to hear you have received a good service from Paisley Freight and we hope you think of us again in the future. Kind Regards Paisley Freight

Paisley Freight is rated 3.9 based on 395 reviews