Paisley Freight Reviews

Name: Paisley Freight
Address: 2 Airlink Industrial EstateInchinnan Road, Paisley
Rating: 3.90

3.9 Rating 395 Reviews

72 %

of reviewers recommend Paisley Freight

Company Reviews

Metrics

Info

3.9

Based on 395 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Paisley Freight:

Paisley Freight offers national and European delivery services for alloy wheels, tyres, bikes, car parts and pallets. We currently offer next working day delivery within the UK and express European delivery services.

We understand that the cost of delivery is important to all, from businesses to individuals. Therefore, we work with our network of couriers to provide low prices for a selection of services.

Visit Website

Phone:

0141 244 0148

Email:

delivery@paisleyfreight.com

Location:

2 Airlink Industrial EstateInchinnan Road
Paisley
PA3 2RS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never used company before. Easy to follow instructions on web. Good communication and tracking. Pleasant driver that picked up parcel and explained the process for delivery. Would use again in future.”

Helpful Report

Hi Viv, We appreciate you taking the time to review our services. Always happy to hear when our customers receive a good service. We hope you do continue to use us in the future. Thank you, Paisley Freight

“Great service no problems”

Helpful Report

Hi Duncan, Thank you for reviewing Paisley Freight. We are happy to hear you have received a good service and hope you use us again in the future. Thank you, Paisley Freight

“no problem easy to work with”

Helpful Report

Hi Roy, We appreciate you taking the time to review Paisley Freight. We are happy to hear you received a good service and hope you use us again in the future. Thank you, Paisley Freight

“Wish i could give a 0 damaged my wheels parcels and refuse to pay out dispite the item been insured and exceeding your "packaging criteria" Nothing but scammers avoid at all costs”

Helpful Report

Hello, We appreciate you taking the time to review our service. We apologise your claim was not processed we would be happy to discuss this further please email delivery@paisleyfreight.com. Thank you, Paisley Freight

“Again another hassle free delivery a very high standard of service absolutely recommend Paisley freight thankyou excellent proffesionality of service 👍”

Helpful Report

Hi Mr George, Thank you for taking the time to review our services. We hope you continue to use Paisley Freight again in the future. Thank you, Paisley Freight

“A very professional courier company, with very quick turnaround, cannot recommend enough 😊😊👍👍👍👍”

Helpful Report

Hi, Thank you for taking the time to review Paisley Freight. We hope you continue to utilise our services in the future. Thank you, Paisley Freight

“Efficient rapid delivery of my 2 seats. many other firms wouldnt even carry them . well done 5 stars.”

Helpful Report

Hi Rodders, Thank you for taking the time to review Paisley Freight. We are happy to hear you received good service and hope you use us again in the future. Thank you. Paisley Freight

“Very impressed with Paisley freight service delivering my son's bike 200+ miles to university. Great communication all the way, accurate in timing for pick up and delivery.”

Helpful Report

Hello, Thank you for taking the time to review our services. We aim to provide fast, simple and affordable service to all our customers. We hope you use us again in the future. Thank you, Paisley Freight

Hello, Thank you for taking the time to review Paisley Freight. We try and ensure all our customers are receiving the best possible service. Hope you use us again in the future. Thank you, Paisley Freight

“booked courier paid £46.99 to have 4 alloy wheels delivered was not a mark on the wheels when they left my home and arrived damaged to the purchaser called paisley was told to email eveidence so i did as instructed and sent on the days instructed to be told they will not pay out for the damage there staff have caused during delivery AVIOD DO NOT USE this is not the first time this has happened to me twice now and i wont be using again i am now £500 out of pocket and got one anger buyer”

Helpful Report

Hello, Thank you for taking the time to review Paisley Freight. We apologise your alloys were damaged during transit and we understand your frustration your claim has not proceeded. Again, we apologise. Thank you, Paisley Freight

“First class service, thank you”

Helpful Report

Hi James, Thank you for taking the time to review our services. We are always happy to hear from our customers and we hope you choose us in the future. Thank you, Paisley Freight

“Don’t use Paisley Freight they take your money then tell lies and don’t pick up your parcel. They say I have a porch on my house oh no I don’t terrible service and they are in no hurry to help the customers out.”

Helpful Report

Hi Colin. We are sorry to hear the service you received was not up to par. Our customer service team do their best to answer any questions and solve any problems you are having as quickly as possible. Apologises for the inconvenience. Paisley Freight

“first class service as always hassle free & you can talk to a human if need be Always recommend Paisley freight to people”

Helpful Report

Hi Andy, Thank you for taking the time to review Paisley Freight. We want our customers to receive the best possible service, both delivery and customer services. We hope you continue to use our services, Thank you, Paisley Freight

“I can’t fault paisley freight, service but beware that they are just a booking service for other courier companies. APC would not collect parcel as used off road tyres may get damaged in transit without being in a box. £9.99 to re arrange collection after putting in black bags.”

Helpful Report

Good Afternoon, Our policy, as in line with APC, states we cannot collect items not properly packaged. Next time make sure everything is covered and everything should run smoothly! Thank you, Paisley Freight

“I have an on going issue with my item as it was delivered to the wrong address and person. Talked to their rep on the phone but cant make a complaint since I am not the sender. How can they mistakenly handed it over to different person when they got my number to confirm and complete address with postcode to make sure they got the right recipient of the item. Absolutely bad service!”

Helpful Report

Hello, We appreciate you taking the time to review Paisley Freight. Our policy is official complaints or claims must be made by the person who made the booking to avoid duplicate claims. We can only apologise for the inconvenience but we have rectified this situation. Thank you, Paisley Freight

Helpful Report

“Great service, have used before and never been disappointed . Would highly recommend”

Helpful Report

Thank you for reviewing Paisley Freight. We hope you continue to use our services in the future. Thank you, Paisley Freight

“Been using paisley freight for past 10years for all bigger items & as long as you stick to measurements & weight then they amazing next day courier for the price”

Helpful Report

Hi, Thank you for taking the time to review our services. We try to ensure all our customers are gaining the best service possible and we hope you use us again in the future. Thank you, Paisley Freight

Hi, Thank you for taking the time to review our services. Our restrictions are there for a reason, for your booking to go through smoothly. We are happy you have received good service and hope you use us again soon. Thank you, Paisley Freight

“fantastic service, very polite and helpful, would highly recommend”

Helpful Report

Hi Robert, Thank you for taking the time to review Paisley Freight. We are happy to hear you have received good service and we hope you use us again in the future. Kind Regards Paisley Freight

“Fantastic service would highly recommmend”

Helpful Report

Hi Reg, Thank you for taking the time to review Paisley Freight. We would love if you recommend us to a friend and hope you use us again in the future. Thank you, Paisley Freight

Hi Reg, Thank you for taking the time to review our services. We hope you use us again in the future. Thank you, Paisley Freight

“Terrible attitudes towards their customers”

Helpful Report

Hello, We appreciate taking the time to review our services. We are sorry you were not happy with the service you received. Please email delivery@paisleyfreight.com if you wish to discuss this further. Thank you, Paisley Freight

Hello, We apologise you thought our customer service was not up to scratch. We have taken your comment on board. Thank you, Paisley Freight

Paisley Freight is rated 3.9 based on 395 reviews