Paisley Freight Reviews

Name: Paisley Freight
Address: 2 Airlink Industrial EstateInchinnan Road, Paisley
Rating: 3.90

3.9 Rating 395 Reviews

72 %

of reviewers recommend Paisley Freight

Company Reviews

Metrics

Info

3.9

Based on 395 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Paisley Freight:

Paisley Freight offers national and European delivery services for alloy wheels, tyres, bikes, car parts and pallets. We currently offer next working day delivery within the UK and express European delivery services.

We understand that the cost of delivery is important to all, from businesses to individuals. Therefore, we work with our network of couriers to provide low prices for a selection of services.

Visit Website

Phone:

0141 244 0148

Email:

delivery@paisleyfreight.com

Location:

2 Airlink Industrial EstateInchinnan Road
Paisley
PA3 2RS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The worst courier company around ..would never use these again .absolutely useless”

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“This has been the best service I have used. Easy to book and completely hassle free and super fast. Delivery driver was very helpful. Price is very good. I would 100% recommend people to this service and 100% use again my self.”

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“So far absolutely 💯brilliant service on time evrytime and always update via email”

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“Sent a bike box from Cornwall to Cambridge, collected in the afternoon and delivered 8am the next morning. First class service start to finish.”

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“Can not fault the service even the costs are acceptable. Thank you for giving us this type of service.”

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“We bought a new set of alloy wheels for our Audi, had them sprayed black, had new winter tyres fitted and arranged with this company to collect and deliver them. BIG mistake!!! They delivered 3 and denied the theft. £50 compensation is an absolute joke we’re left with 3 useless alloys and hugely out of pocket! Diabolical company stay well away!”

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“Worst customer service ever. Phonelines do not work, sent over 15 emails. Parcel was due to be collected on 17/12/21, Eventually collected 12 days late due to Paisley Freight’s own fault.”

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“Good Seriesse”

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“Good Seriesse”

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“Terrible Company. The wheels were well packaged with protection to the faces. by the time they arrived all of the packaging was removed and the wheels had been placed on their faces. All wheels needed refurbishment at a cost of £300. despite being very well packaged Paisley would not pay compensation as they were not in a box. I would not recommend this company.”

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“They lost my bike. No further tracking after collection. They don't answer the phone. Very poor customer service. Stronly advise against using”

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“Their price is reasonable and they are very efficient. Their communication method with the customer is very is simple, straightforward and simple. I will recommend any day. Well done guys! Keep it up.”

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“Very quick service and very good prices”

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“Sent some diamond cut Alloy wheels from Liverpool to South end on sea. Wheels were pallet wrapped, but ble wrapped and in Alloy wheel boxes with alot of black tape. My buyer gets the wheels and 2 have been damaged, 1 very badly. Only described as being hit with an axe on the edge. Send a claim email with photos, inside packaging also and external. Fobbed off by them saying they wernt packaged correctly. DO NOT USE”

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“Appalling!”

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“Simple easy to use and fast!! Just make sure someone is there ready for pick-up etc as there’s an extra £9:99 charge for coming back.. I don’t know why they can’t notify you in advance like other companies.. but they were good apart from that👍”

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“Shocking service, booked a pick up on a Monday and by Wednesday still not done. Claimed they tried twice to pick up which is hogwash as there was somebody home everyday. I cancelled the booking and then only got a part refund! Also can't call them, what kind of company doesn't have a phoneline? Avoid this company and pay the extra for Parcelforce.”

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“Brilliant service and so reasonable. From my experience they come highly recommended. Greg”

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“picked up 4 alloy wheels in Wales at 4pm, delivered to central Scotland 1030am next day!! Great service as usual.”

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“What went wrong you ask ,easier asking what went rite ,total crooks firstly told bike box was to big ( only got told that when it was 100 odd miles away so had to pay extra £40only to be told ( the bikes in wales now from originally Fort William Scotland ) it’s only going as far as their depot and some one will have to collect it the guy I sold the bike had to make an hour round trip and luckily have a van to put bike in so I’ve paid for my bike to be delivered get charged extra for being so called over sized in the box ( which it wasn’t ) and my bike didn’t get delivered to the address which I paid for …advoid this shower of crooks at all cost and no Point taking out insurance as it’s worthless ..they won’t pay out under any circumstances”

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Paisley Freight is rated 3.9 based on 395 reviews