Paisley Freight Reviews

Name: Paisley Freight
Address: 2 Airlink Industrial EstateInchinnan Road, Paisley
Rating: 3.90

3.9 Rating 395 Reviews

72 %

of reviewers recommend Paisley Freight

Company Reviews

Metrics

Info

3.9

Based on 395 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Paisley Freight:

Paisley Freight offers national and European delivery services for alloy wheels, tyres, bikes, car parts and pallets. We currently offer next working day delivery within the UK and express European delivery services.

We understand that the cost of delivery is important to all, from businesses to individuals. Therefore, we work with our network of couriers to provide low prices for a selection of services.

Visit Website

Phone:

0141 244 0148

Email:

delivery@paisleyfreight.com

Location:

2 Airlink Industrial EstateInchinnan Road
Paisley
PA3 2RS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast efficient service low prices delivered next day very happy will be using them as default now for Musical instruments one line they specialise in 👌😁”

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“Once again a great service door to door.”

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“Arfter failed collections from other couriers tried paisley freight absolutely spot on will use again keep up the good work”

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“Second time dealing with these guys for bike box courier service and very happy. Easy and quick to book, fast and courteous pickup and rapid overnight delivery.”

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“very efficient ,reasonable costs highly recommended service”

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“Fast and efficient service at a competitive price, thank you!”

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“Good job quick easy and painless and good rate would have cost me double the price and a whole day to pick up myself thanks”

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“Avoid. Failed to deliver my parcel despite claiming to do so. No customer service . Not fit to operate”

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“Great straight forward service. Easy to book and you can add higher value insurance for a small fee. I arranged collection for a pick up only alloy wheel on ebay. Delivery the day after wheel was picked up. Would highly recommend.”

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“Great company for big parcels. Good price for 4 wheels with tyres, quick time between collection and delivery.”

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“Rubbish company very bad customer service took 2 weeks to deliver my parcel to sender and I paid for next working day wold not use again and would NOT recommend would not give me a refund”

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“very quick delivery, and ex communication . will use again. thanks.”

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“Brilliant service! Other so called courier companies , Greek gods, Austrian warblers, etc ,could learn a lot from Paisley Freight!”

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“Brilliant. Fantastic. Amazing I've usef paisley freight a few times and must can't fault them prompt and so easy to book a pickup or delivery if carlseberg did deliveries it would be like paisley freight. Many thanks.”

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“Fantastic service, tracking updated regularly so I knew when it was collected, where my parcel was and when it was delivered. Thoroughly recommend.”

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“Have used Paisley Freight a few times in the past with no issues. This most recent occasion they missed the collection date but I gave them the benefit of the doubt as it was after a Bank Holiday so contacted customer services rearrange collection for another day. This collection was missed AGAIN, so I contacted CS again to complain and ask for an explanation, their response was 'We apologise for the inconvenience caused, however, we do advise delays are likely prior to booking.' Shocking customer service with no real resolution offered and no attempt to restore my faith in the company. Will not be using them again due to this poor experience.”

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“Following on from my review below, it turns out it was actually Paisley Freight's local courier APC who are absolutely appalling. The failed collection from Friday was rebooked for today and once again APC failed to turn up. However, all credit to Kevin at Paisley Freight who resolved the issue at the eleventh hour and the package is now safely on it's way and the guy that was eventually sent from APC, was extremely pleasant too, especially after a long hot day. Sadly I didn't get his name to give him a mention as he certainly deserves it.”

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“I have waited in since 8am this morning with the front door open with the good weather and a dog that rushes to the front door barking when someone even walks past the end of the drive. At just past 5pm I received a message from Paisley Freight alleging a missed collection because no-one was home. No mention of time when the alleged missed pick up happened. It is impossible for their driver to have come to the house I not know about it. The parcel is large and in the hallway and today has been in full view of anyone coming to the house. When delivering the same parcel, Paisley texted the day before to advise / remind me of the delivery, but I received no such communication for the pick up suggesting to me, being a Friday, and the other end of the country from where the driver will be returning tonight, there was, in fact, never any intention to pick up today.”

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“Happy with the service”

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“Good service. Easy on line booking. Good collection early afternoon and delivery next day before noon 200 miles away. Would use again.”

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Paisley Freight is rated 3.9 based on 395 reviews