Paisley Freight Reviews

Name: Paisley Freight
Address: 2 Airlink Industrial EstateInchinnan Road, Paisley
Rating: 3.90

3.9 Rating 395 Reviews

72 %

of reviewers recommend Paisley Freight

Company Reviews

Metrics

Info

3.9

Based on 395 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Paisley Freight:

Paisley Freight offers national and European delivery services for alloy wheels, tyres, bikes, car parts and pallets. We currently offer next working day delivery within the UK and express European delivery services.

We understand that the cost of delivery is important to all, from businesses to individuals. Therefore, we work with our network of couriers to provide low prices for a selection of services.

Visit Website

Phone:

0141 244 0148

Email:

delivery@paisleyfreight.com

Location:

2 Airlink Industrial EstateInchinnan Road
Paisley
PA3 2RS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Firstly - the price. Super cheap. Secondly the booking process - very easy to book and pay for. Thirdly - my 4 individually boxed alloy wheels were delivered within 24 hours! I was expecting 2-3 days. Fantastic service and i will use this service again. Highly recommended- 5 ⭐️”

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“Paisley freight 3rd time I've used them Great service Super fast Very helpful Great value Andy”

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“no nonsense , fast very cheap , totally efficient , never failed to get there the next day , well impressed ,”

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“First time useing ,wheels picked up monday 8.30 delivered next day no issues”

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“Scammers keep well away, they will rip you off , the drivers don’t care, will smash whatever your sending, and take whatever they want ,absolutely disgusting and dishonest.”

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“No option for no stars , if you want you bike. Damaged or nicked you come to the right place, and get get scammed at every stage, no customer service at all very rude, by the time you need them it’s too late 😡”

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“Great service arrived spot on time as promised great job all Many Thanks Paul”

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“My experience at paidera is great because it makes you earn money, and I would recommend it for anyone else to work on this site. What's your name? Leave this blank if you'd like to publish your review anonymously”

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“Warning ⚠️ the most dishonest people ever ,they will sell a box knowing it won’t fit (scam)🤔 by then your committed so you add a bit of cardboard that’s fine everything covered and sealed, na next they steal £65 (scam) For oversized fee , ok well at least Soon you will have Your expensive ebike , how wrong was I the driver left the box on the floor and shot off. The bike was scraped, rear built in led light smashed completely and all the bits and bobs that’s needed to run the bike was nicked they were contained in a pannier secured with cable ties . If you remember at the start the box was not quiet big enough 🤔 Yep you have no case , even paying top dollar for insurance to them ( scam) can’t get to speak to a manager just a supervisor by the name Carol who has the most disrespectful manner my lose is£450 and no chance seeing that 🤬🤬”

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“First time I've used them, had a set of wheel collected and delivered to my door. Collected Wednesday delivered Thursday perfect, only fault I can pick is I received a time slot for the delivery which was overshot by nearly 2 hours other than that id use again”

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“Don’t bother it’s a scam charge £20 for a box that don’t fit you bike ,but wait they will still your bike up and then charge you an extra £65 on top of the money you probably paid for insurance ( not worth the money just another scam because it will be void your claim due to The bike not fitting in the box in the first place ) and if anything goes missing still not covered fact , read the reviews don’t make the same mistake.”

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“Avoid these guys, they delivered some wheels of mine that were perfectly wrapped and plastered in fragile tape after reporting the damage they are trying to do everything in their power to not try and payout. As it specifically states on their site that items poorly packed will be refused so they have no right to prolonging my claim as the wheels were perfectly packed. This is not the first time using paisley freight but will definitely be my last”

Helpful Report

Hello, We apologise there were damages caused to your bike in transit. We ask customers to ensure bikes are adequately packaged to be transported through the courier network. If you wish to discuss your claim further please contact us. Kind Regards Paisley Freight

“Used Paisley quite a few times now when sending car wheels and never had any problems whatsoever. First class service every time. The booking, the labels, the collection and next day delivery, all without fault. Will continue to use.”

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Hello, Thank you for reviewing Paisley Freight. We are working hard during this time to ensure all customers still receive the best service possible. Kind Regards Paisley Freight

“Dreadful service. Lost a bike I sent. Carol in customer services was useless and just kept fobbing me off saying looking in to it. They never resolve anything. THEY SUB CONTACT IT OUT TO APC OVERNIGHT SO I WILL GO DIRECT IN FUTURE. Avoid at all costs. No compensation”

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Hello, We appreciate your frustrations. Our customer service advisors have been in touch since to discuss this further. We hope a satisfactory conclusion has been reached. Kind Regards Paisley Freight

“Honestly, pay a bit more and use another courier.”

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“Excellent service delivered 2 mins before earliest delivery estimate with a very helpful driver,wheels and tyres came in perfect condition as purchased”

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Hello, Thank you for reviewing Paisley Freight. We are working hard during this time to ensure all customers still receive the best service possible. Kind Regards Paisley Freight

“Great service great price and super fast delivery ⭐️⭐️⭐️⭐️⭐️”

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Hello, Thank you for reviewing Paisley Freight. We are working hard during this time to ensure all customers still receive the best service possible. Kind Regards Paisley Freight

“Used Paisley Freight for car wheels several times, always gave a very good service.”

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Hello, Thank you for reviewing Paisley Freight. We are working hard during this time to ensure all customers still receive the best service possible. Kind Regards Paisley Freight

“this company will wreck your Items in transit, dump it and run before you can check the damage....... then there office will deny any liability even when you have the proof. An immoral and unprofessional company.”

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Hello, We appreciate you taking the time to review our services. We are working hard to ensure all customers receive the best service possible and we apologise for any issues you have had regarding Paisley Freight. We do hope this has now been resolved to your satisfaction. Kind Regards Paisley Freight

“Terrible service and customer service is slower than the courier! If you’re not going to turn up, it would be nice if you to advise your customers!”

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Paisley Freight is rated 3.9 based on 395 reviews