Paddy Power Reviews

Name: Paddy Power
Rating: 4.55

4.6 Rating 5,931 Reviews

100 %

of reviewers recommend Paddy Power

Company Reviews

Metrics

4.6

Based on 5,931 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Phone:

+35319021834

Email:

ppc@paddypower.com

Write Your review

Tell us how Paddy Power made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would give a triple ZERO. Deopisted money, verified my account with documents. Played 1 poker game, than my accoumt was blocked without any explanation, but remains blocked, can not be reopened due to "business decision". I have requested back my deposited money, and they are not willing to send it back. They can steal money, without explanation.”

Helpful Report

Posted 4 years ago

“They offer a welcome bonus you take it play for hours and make all the right wagering requirements go to withdraw your Winnings all £700 of them to find they've closed your account for business purposes? asked for a manager to contact me still waiting after 6 days so seeking legal advice this is theft avoid at all cost”

Helpful Report

Posted 4 years ago

“If any of yous are thinking of opening an account with paddy power or are an excisting customers think twice!! If you are placing sports bets there is no direct line for customer service which is no good for people betting inplay or even on the same day but if you have a query you are told to contact live chat and the minimum call back time is 72 hours and 3/4 hours on live chat all you get is automated messages and people that haven’t a notion about the betting industry In other words if you have a query about a bet you are going to place in a weeks time you may start trying to contact now which is unrealistic! Make your own mind up!!👍”

Helpful Report

Posted 4 years ago

“Was with paddy power for about 3 years with yhe grand national being called off due to collid 19 i was returned my money bets but all the free bets ive earned through the year was vlassed as lossers i have friends who bet the same with diffrent bookies paddy power was the only firm to do this all other firms returned the free bets earned to bet on future events low move on paddypower”

Helpful Report

Posted 4 years ago

“Diamond mine slots Been playing same machine for a while...hardly ever pays out yet you keep thinking it will so keep playing it ..bonus feature non existent... last couple of days spent over £700 and finally got the bonus feature.... on a £2 bet it gave me £5.60 off 12 spins... yes £5.60.... absolute disgrace tbh....shouldn't be allowed...and they say it's all vetted.... ok !!!”

Helpful Report

Posted 4 years ago

“Lost lost lost 6.45 won left shop at 7.30 still no result”

Helpful Report

Posted 4 years ago

“There is no customer service, no contact number, live chat is useless. They suspended my account of 9 years simply because I was winning and retained my winnings. I have emailed them on numerous occasions and have still not managed to get this resolved. In the end I requested lifetime exclusion and they still have not done this. Please be careful as they don't follow guidelines, they have their own rules.”

Helpful Report

Posted 4 years ago

“Placed a bet at odds of 150/1 bet comes in and the say the was a wording error and payed out at 1/4 joke of a online company”

Helpful Report

Posted 4 years ago

“Joke of a Company. I haven't used my account in a while. Try to sign in they say account suspended, contact helpdesk. They don't have a helpdesk. Search for in their help section and they have nothing found, try any otherway of contacting them and they send you back to sign in and the same thing happens. I am going to have to take them to court now. See that number on the left? It doesn't work.”

Helpful Report

Posted 5 years ago

“Offered a promotion by these con artists. I took them up on it and got £400 in my account. They then closed my account without warning and have withheld all my money. When contacting their help centre all I get back is it was a business decision and that's the final decision. NEVER LEAVE ANY MONEY IN THIS ACCOUNT OR EVEN HAVE ONE”

Helpful Report

Posted 5 years ago

“Very very very bad customer service no one to speak to only message takes so much time & they don’t listen”

Helpful Report

Posted 5 years ago

“The one star I had to give is too high the pure con artist beware don’t sign up here bunch of hooks sitting in a office counting all your millions pots are none payable and the payouts are discussing customer service is the worst I’ve ever had very very unhappy ex customer because the brilliant paddy closes your account when you win !!! Criminal behaviour professional thief’s you need closed down by the police !!”

Helpful Report

Posted 5 years ago

“i deposited £150 . have two pending withdrawals for £100 each the while i was winning £300+ they decided to close my account during a game while i was on free spins , they say i might get my deposits back ,, never again”

Helpful Report

Posted 5 years ago

“I have placed a bet with them and won around £400 and they have closed my account. This is a bad company! When you lose your money they are happy but when you win they are closing your accounts. Avoid it at any cost.”

Helpful Report

Posted 5 years ago

“WARNING!!! CASHBACK!! DONT FALL FOR IT!!!. So I signed up for the fantasy sport 1st time sign up amd £17 cashback for depositing £10 and spending £10. There was no £10 minimum bets for fantasy but there was the next day so I done it the next day and put the £10 as minimum wager to cover the cashback deal. Never tracked, doesnt show on Topcashback. Also wasnt insured like they say it was as my balance is still zero. Tried to remove debit card but have to get intouch with them. Sat on the robot online chat for half a hour then it trys to connect you to a real person but then cuts you off. Keep away from this place, if you actually look most of it is bs that they can easy manipulate so you lose. They have no email either. Shocking that companys can actually work like this. I your going to do it anyway, use paypal as you wont be able to remove your card with out hours of messing.”

Helpful Report

Posted 5 years ago

“Hi all wanted to have someone’s opinion on this picture is this a win.. it was while in was on paddy power and I was on the super spin on ted and this was the outcome .. I didn’t get any wins from this ? Is this not a win ?”

Helpful Report

Posted 5 years ago

“Voided bet took the previous bet that lost avoid at all costs”

Helpful Report

Posted 5 years ago

“Joined pp last week. Won my first Ten pound bet which i banked 16 pounds. Then I got my bonus free 30 pounds of bets as promised. I won 38 pounds. Banked 30 pounds and used the 8 pounds for a few acumulaters that also won. Account closed. Paddy power seems to only accept charitable donations. I usually lose so I wonder if all the company's do this. Amazed it's legal. Avoid.”

Helpful Report

Posted 5 years ago

“Great when you're losing, but dare to actually Win!! Then the restriction kick in... They won't accept your bets, but do offer you a dial a bet telephone number, which is ok, but depending on which traders are on, then you could have an even £30 bet knocked back.. Happened to me on a weekend... Continue to back winners, then all the promotions are withdrawn, and you are told with the snottiest e-mail you'll ever receive.. I thought paddy power was real bookmaker, but I was so wrong... They're a Joke... Please bet with real bookmakers like, Bet365, Ladbrokes or Coral...”

Helpful Report

Posted 5 years ago

“Total rip off for games! customer service is totally horrendous and very patronizing”

Helpful Report

Posted 5 years ago

Paddy Power is rated 4.6 based on 5,931 reviews