Paddy Power Reviews

Name: Paddy Power
Rating: 4.55

4.6 Rating 5,931 Reviews

100 %

of reviewers recommend Paddy Power

Company Reviews

Metrics

4.6

Based on 5,931 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Phone:

+35319021834

Email:

ppc@paddypower.com

Write Your review

Tell us how Paddy Power made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They provided a very attractive moneyback offer and paid out despite a minor hitch along the way.”

Helpful Report

Posted 7 years ago

“Very happy good service”

Helpful Report

Posted 7 years ago

“Great online chat service”

Helpful Report

Posted 7 years ago

“AS always, this is an excellent and fun site, with great customer chat service representatives”

Helpful Report

Posted 7 years ago

“Quick resolution to my problems. My questions are always answered in time.”

Helpful Report

Posted 7 years ago

“The office is good. There are regulatory options. Payments to bank cards faster withdrawal would be followed. AND Raise the limit please. Before could supply 2500, now 250”

Helpful Report

Posted 7 years ago

“Great service”

Helpful Report

Posted 7 years ago

“Well, this is a good offer £10.00 five times and then a free bet. I have been working with Paddy Power is seems for years now, and really like your service.”

Helpful Report

Posted 7 years ago

“It's easy to use”

Helpful Report

Posted 7 years ago

“Easy to use.”

Helpful Report

Posted 7 years ago

“Best live chat ever”

Helpful Report

Posted 7 years ago

“being top bookie”

Helpful Report

Posted 7 years ago

“Their slot games are faulty. Been a poker customer for a number of years, only recently started playing the odd game of slots via the poker app but one of these, at least, is buggy and crashes while steeling your money at the same times. For example, while playing a error message would sometimes pop up and state the account had insufficient funds, even though it does have funds. The app would restart and when you log back in the money would disappear. I started to take screen shots because I thought it was me at first and also so I could prove it wasn't. So when it happened again I took a screen shot quickly capturing the error message and you can see clearly I still had £20 in my account, displayed in the bottom left of the screen. It was only £20, small change but they wouldn't budge and were adamant that I didn't have any funds. Even though I was watching each spin and sent them the screen shot when this error happened again. It happened a few times and there are other type of bugs too (i.e. You may think you won a bonus but it's not always credited to your account, all have one thing on common, taking your money unfairly. (I have screenshots of these too, one bonus round robbed me of £70 stating I won 70 but didn't actually credit my account) And each time I reported it ( 3 times in total) they denied any wrong doing, so after the 3rd time when they robbed me for £20 and again refused to investigate/acknowledge I requested to close my account. They were happy to close my account quickly without investigating these issues with their IT or developers. (I have screen shots of the live chats requesting to escalate but no one got back to me). In conclusion I couldn't and wouldn't trust their apps, with more honest and fairer options out there and better customer service I will not be using any of paddy powers services or products again on principle. If I could attach the screen shots of these errors to this message I would but I can't, happy to send to anyone if requested. They really should be reported and investigated by the gaming commission. I wonder how many others have had the same experience? Who checks these apps are actually working within regulatory guidelines? I asked them for an audit trail of my gaming and they wouldn't provide me with one. The irony is that they could have taken my money the honest way via the game play itself so why they want to steel it from me unfairly and lose a customer over it is beyond me. Play these apps at your own risk as evidence like screen shots and time of error wasnt enough to prove their app was faulty. They don't seem to care or have any interest to investigate these bugs properly and throughly.”

Helpful Report

Posted 7 years ago

“Fast quick polite service.”

Helpful Report

Posted 7 years ago

“Good customer service and quick response”

Helpful Report

Posted 7 years ago

“It's easy to use. Easy to navigate through the various sports. Payments and withdrawals can be made through the local bookies. Very happy with the service.”

Helpful Report

Posted 7 years ago

“Always good to use such a professional site like Paddy Power.”

Helpful Report

Posted 7 years ago

“Fabulously..”

Helpful Report

Posted 7 years ago

“I just like paddy power. I also like him on the afternoon radio. I enjoy all the various offers etc. I missed "last man standing" this year. I back mostly online plus a little by phone/txt. no negatives to report. I like the new view of the roulette wheel. etc etc”

Helpful Report

Posted 7 years ago

“quick response to problem.”

Helpful Report

Posted 7 years ago

Paddy Power is rated 4.6 based on 5,931 reviews