Pact Coffee Reviews

Name: Pact Coffee
Address: The Biscuit Factory - A.403100 Drummond Road, London
Rating: 4.72

4.7 Rating 2,148 Reviews

94 %

of reviewers recommend Pact Coffee

Company Reviews

Metrics

Info

4.7

Based on 2,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pact Coffee:

We source world-class coffee, roast it expertly and then grind it fresh - ready to deliver it right to your door.

You pick your brewing method, grind type, flavour profile and delivery schedule, and we make sure you never run out of the coffee you love.

And with free next day delivery (when you order Monday-Friday before 1pm) and letterbox-friendly packaging, there’s no reason to wait for your next cup.

We’re also making coffee a force for good, with a 100% commitment to direct trade and an investment and training programme that helps farmers change their lives for better. Paying 25-125% more than Fairtrade prices, we encourage farmers to strive for speciality grade crops - because it’s about quality, not charity.

Want to know more, or need any help? Chat coffee with our Customer Champions Monday-Sunday, 9am-5pm.

Visit Website

Phone:

020 3095 3975

Email:

ahoy@pactcoffee.com

Location:

The Biscuit Factory - A.403100 Drummond Road
London
SE16 4DG

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Pact Coffee 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great coffee. Simple tasting notes. Free fast shipping. Reasonable price considering the quality of produce. What's not to like?”

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Posted 6 years ago

“Superb service, beans are lovely and fresh, enjoyed every variety so far!”

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Posted 6 years ago

“Delivery is so quick, and I've never found coffee this nice for such a reasonable price! The website is very easy to use, and it's simple to customise plans to be convenient for me.”

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Posted 6 years ago

“So easy to adjust your account and choose exactly when and which coffee you’d like sent out. Coffee is always a great standard. Can’t fault anything!”

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Posted 6 years ago

“Really great coffee. At £10 per bag, it’s my little treat a couple of times a month. I love the ability to skip order with one-click, and the only suggestion where perhaps that could be improved is a “look ahead” at next week’s coffee to help me decide whether to receive this week’s option or wait till the following week.”

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Posted 6 years ago

“Enjoying the coffee and ease of service.”

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Posted 6 years ago

“Love pact coffee! The coffee tastes great and the customer service is fab, one of the staff even helped recommend me a new flavour on Instagram as I wasn't a huge fan of my first order.”

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Posted 6 years ago

“Good coffee delivered in quality packaging monthly or more often! What more could you ask for?”

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Posted 6 years ago

“Bought this as a Christmas present for my husband, but think I love it almost more than him! Would like the chance to mix and match coffee types occasionally, but love the flexibility of how much coffee and when - innovative idea and we certainly would recommend your service - in fact I do, regularly!”

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Posted 6 years ago

“Pact coffee is just brilliant! The coffee tastes great and service is amazing.”

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Posted 6 years ago

“Lovely the company ethos and love the coffee more. Easy to order, delivered through your letter box and FRESHLY GROUND. Also easy to change delivery dates if you need more or your going on your hols. Choose the coffee that suits and try something new. Highly recommend”

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Posted 6 years ago

“My favourite Coffee delivery company. Best tasting, best branding, best service! Dont shop anywhere else!”

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Posted 6 years ago

“Phenomenal coffee at a reasonable price. I love the variety offered Ann's the interesting back stories of where the beans come from and who has grown them. Much better than any store bought or other subscription that I have tried!”

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Posted 6 years ago

“A fantastic variety of coffee, reasonably priced and promptly delivered. On the rare occasion that I’ve had a problem they have offered me a free bag of coffee to make up for it. I have tried coffee from all of their ranges and each one impressed me.”

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Posted 6 years ago

“Amazing company lovely coffee. Very impressed with quality of the service.”

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Posted 6 years ago

“Great coffee, great customer service, highly recommended”

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Posted 6 years ago

“Love love love!!! By far my favourite coffee! Had to up my subscription from 1 to 2 bags a month and it’s still not enough 🤣”

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Posted 6 years ago

“Lovely coffee and very convenient!”

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Posted 6 years ago

“Great service and a lovely selection of interesting coffees from around the world !”

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Posted 6 years ago

“Aside from one damaged bag, everything has been perfect and reasonably priced, love the option of bringing forward the delivery or shopping, all at the press of a button Tasty coffee, no over roasting :-)”

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Posted 6 years ago

Pact Coffee is rated 4.7 based on 2,148 reviews