Pact Coffee Reviews

Name: Pact Coffee
Address: The Biscuit Factory - A.403100 Drummond Road, London
Rating: 4.72

4.7 Rating 2,148 Reviews

94 %

of reviewers recommend Pact Coffee

Company Reviews

Metrics

Info

4.7

Based on 2,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pact Coffee:

We source world-class coffee, roast it expertly and then grind it fresh - ready to deliver it right to your door.

You pick your brewing method, grind type, flavour profile and delivery schedule, and we make sure you never run out of the coffee you love.

And with free next day delivery (when you order Monday-Friday before 1pm) and letterbox-friendly packaging, there’s no reason to wait for your next cup.

We’re also making coffee a force for good, with a 100% commitment to direct trade and an investment and training programme that helps farmers change their lives for better. Paying 25-125% more than Fairtrade prices, we encourage farmers to strive for speciality grade crops - because it’s about quality, not charity.

Want to know more, or need any help? Chat coffee with our Customer Champions Monday-Sunday, 9am-5pm.

Visit Website

Phone:

020 3095 3975

Email:

ahoy@pactcoffee.com

Location:

The Biscuit Factory - A.403100 Drummond Road
London
SE16 4DG

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Pact Coffee 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Me and my partner are huge coffee lovers, after seeing the Pact ads lots we decided to give it ago, and we are so glad we did! We picked a medium roast and it is delicious! Tastes just like a barrista coffee but not as expensive, and we get to feel posh for making it at home! Its the perfect little treat at weekends when our 1.5yr old gets us up at 6am :).”

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Posted 5 years ago

“The coffee is great but the bags could be bigger”

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Posted 5 years ago

“I am a first time user of Pact Coffee and was worried that it wouldn’t taste good I was very wrong I am 100% impressed from the first sip and have the amount weighed off to how I like it. The only issue I have is that I don’t want to share it :)”

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Posted 5 years ago

“Very tasty coffee, reliable delivery 👍”

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Posted 5 years ago

“A sensory treat for nose and tongue! Very reliable delivery too in good storage bag to keep coffee at its best to the last cup and the next delivery arrives promptly.”

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Posted 5 years ago

“Great service, and great coffee straight to your door!”

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Posted 5 years ago

Hi Natasha, we're thrilled to hear that you're loving the coffee and our service! We aim for 5-star service every time, so if there is anything that can be improved please let us know at ahoy@pactcoffee.com or over the phone on 0203 095 3975 and we will be more than happy to help. Thanks for your review, and for being a part of Pact - you've made us who we are today.

Posted 5 years ago

“I loved my first pack of coffee would love to be stronger but delicious all the same thank you. Keep them coming keep up the good work guys.”

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Posted 5 years ago

“I tried the Planalto coffee beans and they are very good indeed. Amazing quality, lovely taste and fragrance.”

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Posted 5 years ago

“I bought this as a gift for my parents, I don't drink coffee myself but they absolutely love it. So much so, that they're not giving it to guests ;-)”

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Posted 5 years ago

“Delivery was speedy, price great and the product received was in fab condition. It was a present for my son so he's not actually tasted it yet.”

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Posted 5 years ago

“Amazing experience with Pact Coffee. The fact that you define how much coffee you need and when should it be delivered rather than being obligated to get it each week or month is awesome. The coffee I got was spectacular and I can't wait try other types.”

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Posted 5 years ago

“Pact coffee tastes great and arrived promptly!”

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Posted 5 years ago

“Quick delivery and good coffee!”

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Posted 5 years ago

“I was dubious about using pact coffee but so pleased I took the chance. Excellent communication, your in control of your account and ordering. Have tried 2 levels basic and next level up. Coffee supplied is excellent quality and tasty. Love using the free V60 dripper. We now drink more filtered coffee.”

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Posted 5 years ago

“Fantastic service, ordered and arrived the next day. I love the smell, taste and feel of the coffee and you can tell the beans have been roasted brilliantly. I love the cards that come with the coffee and the rating options, I can't wait til my next order.”

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Posted 5 years ago

“Been impressed so far. Have been using for a few weeks. I love the coffee and the filter. Colleagues are now buying and we have our own Pact coffee group. 😂”

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Posted 5 years ago

“I had some when staying with my daughter, and immediately told her I wanted to get some, and so I am now a very new (but will be) regular customer. It is delicious!”

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Posted 5 years ago

“Pact are fantastic! Great coffee, and a very well put together site to arrange and update deliveries. Love it!”

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Posted 5 years ago

“We love Pact Coffee! Me and my parter are both baristas from Australia and Pact has been the only company we could find to give us a decent cup of coffee. I love the flexibility of the plans, the ability to choose which beans you would like to try, and the fact that you can get as much or as little coffee as you need. The quality of both product and service is incredible. Thank you Pact!”

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Posted 5 years ago

“Love the flavour of the coffee, the great packaging and how easy to use the V60 coffee dripper. Very happy I decided to try Pact coffee xx”

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Posted 5 years ago

Pact Coffee is rated 4.7 based on 2,148 reviews